Rooflights & Skylights Reviews

Name: Rooflights & Skylights
Address: Unit 205 Basepoint Business Centre, Camberley, Surrey
Rating: 4.85

4.9 Rating 532 Reviews

98 %

of reviewers recommend Rooflights & Skylights

Company Reviews

Metrics

Info

4.9

Based on 532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rooflights & Skylights:

The Rooflights & Skylights website is the online store for The National Domelight Company who are specialist suppliers of domelights, rooflights, skylights and smoke vents. We are happy to supply to roofing contractors and builders, developers of commercial and residential property and to private homeowners.

Our family-run business has been successfully trading for over 40 years and our UK-based sales team has years of rooflight and skylight knowledge between them. With this knowledge and experience, you can be sure that we will offer the best advice and guidance to help you choose the right rooflight for you.

Visit Website

Phone:

01276450626

Email:

info@rooflights-skylights.co.uk

Location:

Unit 205 Basepoint Business Centre,
Camberley
Surrey
GU15 3HL

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Rooflights & Skylights 5 star review on 1st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick professional services”

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“Good support on the phone in helping to select the right product, arrived swiftly.”

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“Quick delivery and good product”

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“We have made several purchases from Roof lights and Skylights, including double skin dome windows to large flat double glazed units. The quality and service has been excellent, the costings are extremely competitive. Highly recommend 👌”

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“Great turnaround from ordering product to receiving it.”

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“Good service, Oak roofing Services”

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“Very easy to use site and roof light arrived nice and early in the day it was scheduled for delivery. Great product and easy to install!”

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“Products ordered and delivered with in two days most impressed.”

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“Great service window looks fab good communication throughout thank you”

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“excellent service and good value for money product. would highly recommend”

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“Very happy with the service, quick and reliable, very helpful to me on the phone as I'm a bit of a dinosaur when it comes to computer”

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“The company Rooflights & skylights have given me a very good service the roof tiles I order was a day early and no damage to the tiles which where very well pact. I would recommend this company and use them again.”

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“Following delivery of the above order on Friday a day later than the phone call to advise delivery on the Thursday (which we waited in all day for!) for it to not arrive. I was appalled by the state of the packaging on delivery for a £672 skylight. It was totally wrecked during transit. I cannot understand how something this valuable is sent in a flimsy cardboard box with little or no protection (see photos attached).”

Rooflights & Skylights 1 star review on 24th October 2021

Helpful Report

Hi Tony Firstly, please accept my apologies for your delivery being a day later than expected, the email you received would have said the anticipated delivery was Thursday 20th however we are experiencing issues with couriers and unfortunately your order was affected by this. I have raised a complaint with the courier regarding the state of the packaging as this would have left the factory in perfect condition, thank you for making us aware of this as it helps us to improve our service. I trust the unit was undamaged as you do not mention this in your review but if there are any issues, please do not hesitate to contact us so we can resolve this as quickly as possible. The best way to do this is by email info@rooflights-skylights.co.uk or by phone 01276 450626. Kind regards Charlotte

“Excellent product and received next day. First class service.”

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“Ordered a Coxdome Galaxy roof light on a Thursday and it was delivered on the following Monday. I can not fault this. Excellent and easy to navigate website with links to full dimensions, specifications and fitting instructions for the roof light. I would use this company again but my last roof light lasted about 25 years or more!”

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“Good products and delivered in good time”

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“Very helpful - overall a very good customer experience”

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“Fabulous! What can I say; it works. It looks er, transparent. It opens. It closes. Remains rain proof. Can't ask much more really.”

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“Fantastic service. I needed to change the size of my rooflight and they did it without hesitation.”

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“Ordered what we needed it turned up on time good price 👍”

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Rooflights & Skylights is rated 4.9 based on 532 reviews