Rooflights & Skylights Reviews

Name: Rooflights & Skylights
Address: Unit 205 Basepoint Business Centre, Camberley, Surrey
Rating: 4.85

4.9 Rating 540 Reviews

98 %

of reviewers recommend Rooflights & Skylights

Company Reviews

Metrics

Info

4.9

Based on 540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Rooflights & Skylights:

The Rooflights & Skylights website is the online store for The National Domelight Company who are specialist suppliers of domelights, rooflights, skylights and smoke vents. We are happy to supply to roofing contractors and builders, developers of commercial and residential property and to private homeowners.

Our family-run business has been successfully trading for over 40 years and our UK-based sales team has years of rooflight and skylight knowledge between them. With this knowledge and experience, you can be sure that we will offer the best advice and guidance to help you choose the right rooflight for you.

Visit Website

Phone:

01276450626

Email:

info@rooflights-skylights.co.uk

Location:

Unit 205 Basepoint Business Centre,
Camberley
Surrey
GU15 3HL

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Rooflights & Skylights 5 star review on 1st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The company Rooflights & skylights have given me a very good service the roof tiles I order was a day early and no damage to the tiles which where very well pact. I would recommend this company and use them again.”

Helpful Report

“Following delivery of the above order on Friday a day later than the phone call to advise delivery on the Thursday (which we waited in all day for!) for it to not arrive. I was appalled by the state of the packaging on delivery for a £672 skylight. It was totally wrecked during transit. I cannot understand how something this valuable is sent in a flimsy cardboard box with little or no protection (see photos attached).”

Rooflights & Skylights 1 star review on 24th October 2021

Helpful Report

Hi Tony Firstly, please accept my apologies for your delivery being a day later than expected, the email you received would have said the anticipated delivery was Thursday 20th however we are experiencing issues with couriers and unfortunately your order was affected by this. I have raised a complaint with the courier regarding the state of the packaging as this would have left the factory in perfect condition, thank you for making us aware of this as it helps us to improve our service. I trust the unit was undamaged as you do not mention this in your review but if there are any issues, please do not hesitate to contact us so we can resolve this as quickly as possible. The best way to do this is by email info@rooflights-skylights.co.uk or by phone 01276 450626. Kind regards Charlotte

“Excellent product and received next day. First class service.”

Helpful Report

“Ordered a Coxdome Galaxy roof light on a Thursday and it was delivered on the following Monday. I can not fault this. Excellent and easy to navigate website with links to full dimensions, specifications and fitting instructions for the roof light. I would use this company again but my last roof light lasted about 25 years or more!”

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“Good products and delivered in good time”

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“Very helpful - overall a very good customer experience”

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“Fabulous! What can I say; it works. It looks er, transparent. It opens. It closes. Remains rain proof. Can't ask much more really.”

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“Fantastic service. I needed to change the size of my rooflight and they did it without hesitation.”

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“Ordered what we needed it turned up on time good price 👍”

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“Great quality product at a good price. Very quick delivery. Thanks for a great service”

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“Easy to order , delivery was advised by e mail with a time frame, delivery carried out on time by a very helpful driver who helped move the item into our back garden.”

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“Delivered. On time quick efficient service. Not fitted yet but the food lights look very sound.”

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“Excellent service, skylight of great quality and received on the date that we chose. Customer service brilliant queries dealt with in a timely manner. Would definitely recommend to friends.”

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“Fast delivery and very competitive price”

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“Good service Good quality”

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“Very helpful team, easy to talk to them and they know all information about the products.”

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“A very small but effective wall light suitable for illuminating dark corridors. Automatically comes on at dusk and off at sunrise. Excellent product.”