The Roof Box Company Reviews

Name: The Roof Box Company
Address: Unit 1a, Toll Bar Estate, Station Road, Sedbergh, Cumbria
Rating: 4.77

4.8 Rating 178 Reviews

94 %

of reviewers recommend The Roof Box Company

4.8

Based on 178 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and value quality products 👌”

Helpful Report

Posted 2 weeks ago

“Ordered a dog travel crate and additional bed at a later stage. Caree system feels really safe and secure for my dog (he's 7kg) and he seems content when travelling in it. This system is great for smaller dogs. Excellent information on the website and when contacting Roof Box Co. Ordered processed and delivered as promised. Would buy from them again.”

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Posted 2 weeks ago

“Great service and fast delivery, would definitely recommend.”

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Posted 2 weeks ago

“Wanted a very specific part for my Artera Evo 2 bike rack. Lady on phone sourced the part, gave me a delivery date and also for just £2 advised I buy the supplementary part to go with it. Which was needed. Great service, great knowledge of their products.”

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Posted 2 weeks ago

“Very good product, excelllent service and great communication”

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Posted 2 weeks ago

“A good website and a good company to deal with if you need to contact them”

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Posted 2 weeks ago

“The staff listen to you and make sure you have the right rack and fitting kit for your car. These are then easily put together and then put on your vehicle ready for use.”

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Posted 2 weeks ago

“Always used them, through various changes of vehicles - always there, always helpful. Would recommend them to anybody.”

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Posted 2 weeks ago

“After I made a stupid mistake and lost one of the Wispbar roof bar end caps its was great to find not only could the spare parts be ordered at a reasonable cost but even the lock barrel could be matched to the existing keys. Delivery was fast and my conscience assuaged.”

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Posted 2 weeks ago

“I had a new Toyota with fixed point roof bar mounts with 890mm distance between them. This seemed to rule out my exsiting roof box but talking to the Roof Box Company I was told that the exsiting roof box could use T slot adaptors that would allow it to be fitted to new Atera Roof bars. The whole kit of roof bars and T slot adaptors fitted together very easily and works well. I would add that the Atera roof bars come ready assembled for the car, and are very quiet without the roof box fitted. Throughout the comapny agents have been very freindly, and helpful by phone or email, and extremly patient too.”

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Posted 2 weeks ago

“I needed some spare parts for a bike carrier. Unfortunately the manufacturer doesnt release the bits I needed. Brenda and her customer service team went out of their way to help and advise on self repairing the damaged parts, which amazingly i was able to do (with some help!).”

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Posted 2 weeks ago

“Very pleased with our purchase. Very sturdy and keeps the boot clean.”

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Posted 2 weeks ago

“Quality of goods excellent. Time between ordering and receiving items dealt with promptly,would recommend.”

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Posted 2 weeks ago

“Lovely company to deal with. Answered my query quickly and gave advice on exactly what I needed. Good prices and efficient service.”

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Posted 2 weeks ago

“My only issue is the shipping cost of a very small item, a plastic lock cover.”

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Posted 2 weeks ago

“Been using The Roof Box Company for nearly 30 years now. Ski boxes, bars, cycle holders, canoe racks. In a world where we get most stuff from generic platforms, they just do this stuff better.”

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Posted 2 weeks ago

“Purchased roof bars for my Freelander 2 a couple of years ago. Excellent poduct used to carry my kayak and wooden fencing parts. Needed a couple of replacement end caps. Helpful telephone call and quick service”

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Posted 2 weeks ago

“Bought roof rack mounting kit for Yakima roof bars to go on second car. Parts arrived promptly, good price and all good.”

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Posted 2 weeks ago

“Very pleased with the products and particularly with the aftersales service.”

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Posted 2 weeks ago

“Excellent product and service. Needed replacement part after being misplaced and were extremely helpful in advising on which part and sending out ASAP.”

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Posted 2 weeks ago

The Roof Box Company is rated 4.8 based on 178 reviews