Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,820 Reviews

96 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,820 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 8th August 2024

Court G84 7UA

Rollerdor 5 star review on 6th August 2024

Anonymous

Rollerdor 5 star review on 26th July 2024

Trevethick B78 2JA

Rollerdor 5 star review on 3rd January 2023

Lawrenson FY5 1DX

159

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service in supplying accessory ordered on line. Quite expensive product but it works well”

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Posted 3 weeks ago

“Knowledgeable person answered my call and quickly identified the replacement motor I needed. It was dispatched and arrived on time. Also the lowest price I was able to find.”

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Posted 3 months ago

“We are really pleased with the service we received, our door was successfully repaired by friendly and competent people. I contacted Rollerdor by phone and email. It was a some time ago so I can't remember all the details and we did have to wait a while for the work to be done but we do live in mid Wales and it didn't matter.”

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Posted 7 months ago

“Pleased with my door and would recommend Rollerdoor”

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Posted 7 months ago

“I purchased my Rollerdor a few years ago, which I installed myself, there was a fault with the motor, after speaking to Rollerdor they sent me a replacement the next day. I made a mistake with the calibration after talking to an engineer on the phone , he told me how to correct this and the door has worked well ever since.”

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Posted 7 months ago

“Garage door is fine, attractive, appears good quality and operates smoothly (if a little noisy). BUT - during installation garage wall rendering very badly damaged and optional UPVC cladding did not cover. Having problems getting repairs. Neighbours not impressed so unlikely to purchase. This is disappointing as Roller door easy to deal with and arranged installation quickly.”

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Posted 1 year ago

“My rollerdoor developed a fault due to an installation error by the fitting team I sent in video and photos of the problem which were assessed by the customer support team. Within 14 days the door was repaired,free of charge The door has been problem free since So an initial problem which was speedily and professionally dealt with. Thank you”

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Posted 1 year ago

“The roller door looks great and I’m really pleased with it. Particularly as I fitted myself. My only minor criticism is that the instructions are a bit wordy and I’m a bloke. Have you thought of looking at how IKEA present there’s. A picture paints a thousand words and all that.”

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Posted 1 year ago

“Outstanding garage door worth every penny. Have been using it for perhaps 2 and half years without incident. Very pleased. Which is more than I can say of the instruction manual/ internet instructions which is dire. Much pretends to relate to your door but does not. Photos are impossible to relate to what you have infront of you. Door one took absolutely ages to fit. Once I had figured out what to do the second one took just a day.”

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Posted 2 years ago

“Great product, works well”

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Posted 2 years ago

“Good service throughout from ordering to delivery and after sales help with setting up electronic controls. Suggest you might improve installation guide on controls - some ambiguity with 2 different sets of instructions.”

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Posted 2 years ago

“My rollerdor has been installed for quite a few years now and it has been great. I recently phoned the company to order spares as one of the straps had snapped on the top of the door. The miserable girl on the end of the phone couldn't have been more unhelpful if she tried. If you need spares just go to the website and order from there and don't bother phoning. In summary : great door but poor aftersales service.”

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Posted 2 years ago

“Noisier than expected and remote a little vague occasionally but otherwise very happy with it.”

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Posted 2 years ago

“Have been very pleased with Rollerdor,easy to contact and great communication. Had a few issues with the door in the early days with the plastic clasps but this was resolved quickly with an upgrade. Overall,very happy with the company.”

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Posted 2 years ago

“A friend bought and fitted but you repaired it completely to our satisfaction I love my DOOR thank you, Harry Matheson”

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Posted 2 years ago

“Very pleased with our Rollerdor. Fitting was quick and precise and included disposal of the existing up and over metal door. If I have a criticism, it would have been better if you had used paintable mastic for the installation. This would have made painting the white rendering each side much easier.”

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Posted 2 years ago

“I bought this to replace an old up and over door, removing the old one took longer than fitting the new one, it was simple and the vidio on you tube helped. It works well and I am realy pleased with it and the price was the best I could find. The only issue I've had is I have come home twice to find it open. I've checked the batteries in the fobs and they are good, I also lubricated the switches on the panel. To put my mind at rest I now have it on a timer so it can only work when I'm likely to use it. Because of the problem I've given 4 not 5 stars on the rating.”

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Posted 2 years ago

“Very pleased with all,”

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Posted 2 years ago

“Very pleased with this company and their responses to rectify problems. Pleasant to deal with would recommend.”

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Posted 2 years ago

“The Job is still Waiting Remedy Work on the existing Garage Door Elizabeth Booth”

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Posted 2 years ago

Rollerdor is rated 4.8 based on 2,820 reviews