Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,818 Reviews

96 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,818 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 8th August 2024

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Rollerdor 5 star review on 6th August 2024

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Rollerdor 5 star review on 26th July 2024

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Rollerdor 5 star review on 3rd January 2023

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159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery driver took some time to talk me through all of the parts and gave me some useful tips. The unit came pre-programmed with very little setup for me to do. The paper instructions seem a little poor and has some odd translations in there, I would recommend the online PDF ones instead. I fitted it all in a day and it works perfectly. I used the somfi edge and the rubber seal came out of the bottom (safety edge) and it would not go back in so I had to glue it in place.”

Helpful Report

Posted 4 years ago

“Unfortunately I ordered wrong part but was able to adapt with parts of damaged Strap. Ordering, delivery and communication was good . More information regarding Suitably and types available.”

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Posted 4 years ago

“Really good product,, After a slight hick-up with deliveries during the Covid crisis all went well and delivered on time and with no issues easy to install and works a treat Thanks”

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Posted 4 years ago

“Garage door works flawlessly, makes a real difference to the look of the house and makes the garage a lot more secure. Recently we had a problem with one of the remote key fobs. We contacted Customer services and a replacement was sent out promptly, really happy with the service we received.”

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Posted 4 years ago

“Service second to none”

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Posted 4 years ago

“excelent company very helpful”

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Posted 4 years ago

“Excellent product excellent delivery service and first class technical support For installation would highly recommend”

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Posted 4 years ago

“Outstanding service their customer service is second to none I recommend to all. First time user but will be back thank you.”

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Posted 4 years ago

“I received great advice and help and the parts arrived very promptly, thank you.”

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Posted 4 years ago

“Matt was really helpful on the email and phone got all the parts sorted and sent out and then set up over the phone. Many thanks”

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Posted 4 years ago

“Purchased single door from Rollerdor 4years ago and had service visit once whilst in area. As it happened fitters were nearby installing at friends who had seen our door and were suitably impressed and also ordered. No problems and excellent service.”

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Posted 4 years ago

“The door itself is pretty well made and it looks fabulous now it's in place. The instructions provided for self-install seem purposefully vague and leave several important steps out, but if you can work out how to get it working it's a nice product at a decent price.”

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Posted 4 years ago

“I was recommended Rollerdor by a friend and was very pleased when they came to do an assessment. I thought the price was very reasonable. The date I got to fit the door came after the lockdown but much to my delight they came and fitted it using social distancing, this was just before the company furloughed the company. The two men who came did an excellent job, taking away my old door and leaving everything tidy. I am delighted with the door and would recommend Rollerdor to anyone wanting a new garage door. Thank you for your efficient friendly service.”

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Posted 4 years ago

“Second garage door i have bought now and again great quality and easy to fit. Only criticism is that on the lower removable cover there is no slot for the manual winder to poke through. Not the end of the world and easy enough to modify cover.”

Helpful Report

Posted 4 years ago

“I did some research on roller doors and chose to buy from Rollerdor. I ordered my door as supply only as I was to fit it myself. The ordering online was very straight forward. Then Covid-19 struck and we were in lockdown. I was contacted by Rollerdor and informed that there would be a delay due to Covid-19. I was pleasantly surprised when Rollerdor contacted me to say that they could deliver the door early. I was given a date and time for delivery, and despite them being over 400 miles away, they arrived within 2 minutes of the time stated on the email. The Rollerdor crew unloaded the door into my garage and gave a brief instruction about the door and the fitting of the door along with information on where to find further detailed instruction through YouTube videos. Having watched the video a couple of times, I then fitted the door with no problems. The fitting only took about an hour and was simple, as long as you followed the instructions “exactly”. The wiring took another half an hour and the setting of the door up and door down limits only took 5 minutes and again was simple. The door itself works as expected and is of comparable quality to my neighbours door which I know cost them 3 times more than I paid. I can’t fault the Rollerdor company from ordering the door, confirmation of measurements, payment and delivery. Their video instructions are really good, although it would have been nice to have a voice narrating along with the text. I would recommend Rollerdor to anyone thinking about a new garage door, first class service throughout.”

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Posted 4 years ago

“Brilliant product, fantastic service.”

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Posted 4 years ago

“The door has been excellent - sales and fitting team excellent - had door for couple of years - great value and works well . Lost door control fob. Pleased to find on-line service to replace it in an efficient manner. Bodes well for future supply of spares etc. Seems to be a reliable professional company.”

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Posted 4 years ago

“Very efficient from ordering through to delivery. Would highly recommend. Oh and all at a great price!”

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Posted 4 years ago

“Very happy with the service received from Rollerdor. Garage door fitted two years ago, is still working great. Ordered another key fob recently, that was received promptly.”

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Posted 4 years ago

“Absolutely fantastic great quality door Correspondence was Impeccable and the confirmation email for measurements it’s brilliant I also find the instructions absolutely fantastic what a great process this company has Thank you very much Kind Regards Jamie”

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Posted 4 years ago

Rollerdor is rated 4.8 based on 2,818 reviews