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Rollerdor Reviews

4.8 Rating 2,818 Reviews
96 %
of reviewers recommend Rollerdor
4.8
Based on 2,818 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rollerdor Reviews
Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 8th August 2024
Court G84 7UA
Rollerdor 5 star review on 8th August 2024
Court G84 7UA
Rollerdor 5 star review on 8th August 2024
Court G84 7UA
Rollerdor 5 star review on 6th August 2024
Anonymous
Rollerdor 5 star review on 26th July 2024
Trevethick B78 2JA
Rollerdor 5 star review on 3rd January 2023
Lawrenson FY5 1DX
Rollerdor 5 star review on 3rd January 2023
Lawrenson FY5 1DX
159
Anonymous
Anonymous  // 01/01/2019
Good service throughout from ordering to delivery and after sales help with setting up electronic controls. Suggest you might improve installation guide on controls - some ambiguity with 2 different sets of instructions.
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Posted 2 years ago
The service from sales staff to delivery staff could not be better First class service keep you in the loop from ordering to delivery excellent company excellent product
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Posted 2 years ago
This company is superb! Reese and Jamie did a perfect installation, and came back to fix a small 'glitch' without any fuss or hassle. The whole approach from Rollerdor was professional, polite and helpful. High quality work and product. (Unlike a competitor who came to quote, gave a ridiculously 'hard sell' told lies "You are lucky, because I am the marketing manager, so won't be adding commission like other reps would", and then tried it on by quoting almost twice as much as the Rollerdor price. Can't say who, but don't get caught in their jaws!)
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Posted 2 years ago
My rollerdor has been installed for quite a few years now and it has been great. I recently phoned the company to order spares as one of the straps had snapped on the top of the door. The miserable girl on the end of the phone couldn't have been more unhelpful if she tried. If you need spares just go to the website and order from there and don't bother phoning. In summary : great door but poor aftersales service.
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Posted 2 years ago
Works well but a little disappointed that seal not quite as robust as I hoped to stop rain underneath
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Posted 2 years ago
Noisier than expected and remote a little vague occasionally but otherwise very happy with it.
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Posted 2 years ago
Poor upgrade,2 new locking straps have broken damaging the door curtain pick up recess. Previous door was better.
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Posted 2 years ago
Have been very pleased with Rollerdor,easy to contact and great communication. Had a few issues with the door in the early days with the plastic clasps but this was resolved quickly with an upgrade. Overall,very happy with the company.
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Posted 2 years ago
A friend bought and fitted but you repaired it completely to our satisfaction I love my DOOR thank you, Harry Matheson
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Posted 2 years ago
Knowledgeable and helpfull staff delivered any parts that I order when promised,great to deal with.
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Posted 2 years ago
Asked for a repair on one of my existing doors. Was quoted a price after providing pictures/etc. Subsequently told you were unable to repair my doors because of size of slats. I had quoted the size of the slates from the outset.
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Posted 2 years ago
I'm very happy with the ease of fitting (I consider myself a competent DIYer). The you tube videos helped. Very satisfied with its operation. The only snag was the first controller would randomly open the door on its own. The new one supplied seems fine.
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Posted 2 years ago
Very pleased with our Rollerdor. Fitting was quick and precise and included disposal of the existing up and over metal door. If I have a criticism, it would have been better if you had used paintable mastic for the installation. This would have made painting the white rendering each side much easier.
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Posted 2 years ago
Excellent product and aftersales service.
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Posted 2 years ago
Excellent service, no delay in despatch and very easy to order parts. Customer service very helpful with advise on how ro set up door limits etc. Would recommend rollerdor.
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Posted 2 years ago
Well made door, good price. Delivery on time. Good back up service when it wasn't too apparent how the electrics worked, Recommended
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Posted 2 years ago
A delight to deal with, doors really easy to fit and a lot of free advice on fitting, I have also ordered spare parts for a different set of doors and the Staff have been extreremley helpful in identifying and supplying the correct parts
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Posted 2 years ago
The Control unit arrived on time and came with a good wiring diagram and worked the first time.
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Posted 2 years ago
We have had our twin Rollerdor garage doors installed for over a year and they are still looking good and working well. They were easy to fit ... and they fitted like a glove! I did have an issue a few months after fitting where one of the garage doors opened itself for no apparent reason. Rollerdor responded quickly and sent out new parts, which appears to have resolved the problem. I have received numerous comments on how good they look and enquiries about where I got them from and how much they cost which, by the way, was very reasonable.
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Posted 2 years ago
Very good garage doors and always a good service from Rollerdor
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Posted 2 years ago
Rollerdor is rated 4.8 based on 2,818 reviews