Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,814 Reviews

96 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,814 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 8th August 2024

Court G84 7UA

Rollerdor 5 star review on 6th August 2024

Anonymous

Rollerdor 5 star review on 26th July 2024

Trevethick B78 2JA

Rollerdor 5 star review on 3rd January 2023

Lawrenson FY5 1DX

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly helpful staff and full support with good looking installation. John.”

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Posted 2 years ago

“The two guys who came to inspect my rollerdoor were extremely proffesional and helpfull and resolved my concerns. Thank you very much. Would reccomend.”

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Posted 2 years ago

“I had a metal framed open car port which I wanted to turn into a secure garage. I have a disability, so needed an electric garage door but two local companies had quoted me stupid money. I found Rollerdor online and their quote was nearly half the price! Their helpful surveyor came out to look at the opening and measure up, explaining to me that I needed to build a wooden frame to the opening on which to fit the door. I did this then measured the opening and ordered the door. Matthew in sales quickly answered all my questions. The fitters travelled from Wales to the Scottish border to put the door up. Despite getting up at 4.30am they were cheerful and friendly and did a very neat job. I am delighted with my door. The ground isn't level so when the weather gets better I'll need to fit a garage door strip to the floor, plus the existing metal frame still needs to be painted and some new roofing panels put on (hence the tarpaulin in the pictures) so it isn't finished yet, but the door itself is just what I wanted. The mechanism works well, although it's a bit noisier than I was expecting, and the box takes up less room inside than I thought it would. There was a power cut 2 weeks after having the door put on, and I did have to leave home in an emergency as my Mum was ill which meant using the manual winder to raise the door. This was much harder than I'd imagined and the manual winder was really hard to use (it needs to be rigid not flexibly jointed), but so far that's my only criticism. Overall I'm delighted with the door and the company and would highly recommend.”

Rollerdor 5 star review on 29th January 2022

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Posted 2 years ago

“Excellent replacement. Easy to set up. Would definitely recommend.”

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Posted 2 years ago

“Knowledgeable and friendly advisors and prompt delivery.”

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Posted 2 years ago

“delivery of accessories very good and the help we received in programming the new controls very good we have had the doors and are happy with the usage of them”

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Posted 2 years ago

“I feel the door should require a sensor stop as standard. I didn’t realise the door would continue to attempt to close if even a small object was left in the way. I appreciate that the sensor is a sellable add on but as a consumer I’m surprised that the version I have is considered safe. On two occasions a small object has caused the doors motor to continue to close and eventually pull the grips off the track at the top causing some damage. This is a fault in the regs rather than the door. All doors should need a sensor in my opinion and therefore the cheaper version is redundant So as a consumer..buy the sensor basically. As the seller… consider the non sensor being practical”

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Posted 2 years ago

“Needed spare part after I broke the shutter! Very helpful on the phone and the item arrived the next day. Door has been very reliable.”

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Posted 2 years ago

“There door has been excellent and after-sales and tech help excellent too when I needed it.”

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Posted 2 years ago

“Spot on 👍”

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Posted 2 years ago

“Amazing service grate and friendly staff.”

Rollerdor 5 star review on 28th January 2022

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Posted 2 years ago

“Very good delivery arrived at 11.00am door fitted by 3 pm very straightforward (I had fitted 3 before) Would highly recommend to anyone replacing a garage door”

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Posted 2 years ago

“Quite an easy DIY fit. A pity that the correct instructions for setting the motor limits were not included which caused some anxiety. Looks good. Works well.”

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Posted 2 years ago

“Cracking door just what I wanted , never fitted one before but with a bit of planning and common sense me and a mate completed in in under 2 hours. I have had friends ask me to fit one for them . Would buy again due to the quality and specifications as a similar door and spec I was quoted at £ 2835 and £1895”

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Posted 2 years ago

“We are actually having a problem to set up the operation of the door, by you not including installation instructions in hard copy, trying to fault find in your online instructions is no easy. We are going to have to print off the full installation instructions to see where we might have gone wrong. Not happy at present”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“excellent swift service used them several times now products are good quality and look outstanding certainly recommend them cheers alan”

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Posted 2 years ago

“I needed a roller garage door to replace a new build "up and over" style door. I came across Rollerdor and decided to go for it, I couldn't be happier. It was so simple to fit with just two of us, and is so much better than I expected. It fitted perfectly and is so much more practical opening up so much room in the garage now there's no horrendous bracket taking up half the room. I can now start my motorbike, as soon as I'm out press the down button and away I go. Would 100% recommend Rollerdor (and already have to some of the neighbours)”

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Posted 2 years ago

“I was very impressed with the door supplied along with the price and service too.”

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Posted 2 years ago

“Replaced the motor because a fault developed that meant that the door would go up and down a few inches. After speaking with Matthew at Rollerdoor he convinced me that it was the motor. Purchased at a good price which included delivery, and delivered by DPD on the date promised. Fitting was not difficult but setting the up and down travel required a bit of fiddling with the adjustment tool supplied but the instruction were clear but must be read thoroughly to make sure they are understood. I did however have to adapt the mounting plate to suit my application. I watched an appropriate You Tube video to support the instructions supplied. I wish now I had taken pictures and/or a video to record the event. Payment was bank transfer. Quick and easy.”

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Posted 2 years ago

Rollerdor is rated 4.8 based on 2,814 reviews