Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,818 Reviews

96 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,818 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 8th August 2024

Court G84 7UA

Rollerdor 5 star review on 6th August 2024

Anonymous

Rollerdor 5 star review on 26th July 2024

Trevethick B78 2JA

Rollerdor 5 star review on 3rd January 2023

Lawrenson FY5 1DX

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would recommend this company. From the outset the staff were friendly and courteous and offered good sound advice as to the installation. My roller door was supplied and fitted within the specified time period and without fuss. The quality of the door adds to that extra security. A good job all round. No regrets”

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Posted 5 years ago

“I did a DIY installation of my garage door, Fitting a standard unit. Instructions for measurement and installation were good and easy to follow. The door has performed well and reliably, Rollerdor were able to supply replacement parts, after a failed break in attempt, quickly and reasonably. Overall a good buy.”

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Posted 5 years ago

“Fitters were first class door looks great”

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Posted 5 years ago

“An excellent all round service. I used the website to order my door and it was really simple to complete and a pleasingly small deposit payment required. I opted to let Rollerdor do the installation rather than DIY so I had to have a survey done to check the measurements and check for any special requirements. The surveyor turned up at the agreed time and carried out the survey in a very professional manner. We then agreed the install date, which was only a week after the survey so that was pleasing. The installation crew showed up at the agreed date and time and completed the job in excellent time, taking away all of the rubbish and the old doors. I was given a demonstration of the door's operation and features and given all the details of who to contact if anything went wrong. I paid the balance of the order and that was it. It has been a few weeks since the door was fitted and I have no problems. It has certainly drawn some attention around my neighbourhood with the first enquiry about who fitted my door coming on the same day as the installation. Is there a reward scheme for referrals? I do have one small niggle about the installation, though. I was surprised when I found that fitting uPVC trim over the brickwork exposed by removal of the old doors was not included. The other companies that had quoted very similar prices had made clear statements that they did include the trim fitting, I had assumed that Rollerdor would as well.”

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Posted 5 years ago

“I was really impressed with the service the quality the delivery and fitting that we received recently. The standard was very high and efficient. Everyone in the company that I spoke to was very approachable and accommodating. Thank you”

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Posted 5 years ago

“From the moment the company came to measure up to fitement was excellent and would recommend them for there professional approach and customer care.”

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Posted 5 years ago

“Door arrived well within the window of arrival quoted. The delivery guys were helpful and gave me a tip on installation that was really important. The guide to install was foolproof and it all worked first time really well. The dimensions were perfect and the tool used to order was east to use and measure for. Would highly recommend.”

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Posted 5 years ago

“This is the third door I’ve bought in a year and fitted myself. 1 for me and 2 for my father in law ( he absolutely loves them). Great doors for the price and really easy the fit, with good DIY skills. I would definitely recommend them.”

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Posted 5 years ago

“Amazing service, great door. Extremely pleased with it. My dad fitted it for us, so had the DIY version.”

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Posted 5 years ago

“Very good company great product”

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Posted 5 years ago

“On the day our garage door was to be fitted your fitters arrived with the brown door we ordered and rosewood surround, they stated they could not get brown surround. We were not informed of this before so that we could make a decision. We had to have the door done to get the trailer in. So they fitted skirting board which we have to fill in the edges and buy paint for. Not impressed at all”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review Rollerdor. We have investigated the circumstances surrounding your installation and our understanding is that you were offered various options of how to proceed and that you were happy with the solution chosen. We were under the impression that you were happy to paint the surround at a later time. If this is not the case, please call 01603 743215 and ask for Matthew Blake. Many thanks Rollerdor Customer Service

Posted 5 years ago

“The remote door switches I purchased did not work as they were described in the instructions and by the sales person. I was told no alternative could be offered and to return the goods at my cost I am very disappointed with the product ,I have paid for the switches to be fitted and can only use them manually Paying to get them taken out and returning them at my cost exceeds the original purchase price I feel I should be refunded the cost of these items”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review Rollerdor. I have reviewed our communications and whilst I appreciate that you had expectations of the product, this unfortunately did not match with the technical specifications provided. As per our T&Cs, we generally do not cover the return postage cost unless the product is faulty, which in this case, it was not. We are sorry that you are disappointed with your purchase but unfortunately, we are unable to help on this occasion. Kind regards Rollerdor Customer Service

Posted 5 years ago

“Excellent door, easy to fit and worked straight away. It is an absolute blessing for my Arthritis not having to struggle with an up and over door. Would recommend to everyone, make your life easier”

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Posted 5 years ago

“Had quite a few doors from rollerdoor.. great service, very helpful if have any questions . Keep you up to date on delivery etc .. Will use again ..”

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Posted 5 years ago

“New roller door is excellent, very easily fitted. Super quick delivery and very friendly delivery man. Would recommend Rollerdor to anyone wishing to fit a roller door.”

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Posted 5 years ago

“Very happy with both the service and roller door. The team was very helpful on sizing the door in respect to fitting options. Door delivered within timescale and fitting straight forward. Would recommend.”

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Posted 5 years ago

“Great service, good prices and quality product.”

Rollerdor 5 star review on 14th March 2019

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Posted 5 years ago

“The staff were extremely helpful, love this product”

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Posted 5 years ago

“The doors arrived promptly on the day and time promised. They are very well designed and made, and fitted perfectly. They work very well and I am very satisfied with them. I have two doors, front and rear of the garage, just perfect. Thank you.”

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Posted 5 years ago

“What can you say. Good piece of kit which works well.”

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Posted 5 years ago

Rollerdor is rated 4.8 based on 2,818 reviews