Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,814 Reviews

96 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,814 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 8th August 2024

Court G84 7UA

Rollerdor 5 star review on 6th August 2024

Anonymous

Rollerdor 5 star review on 26th July 2024

Trevethick B78 2JA

Rollerdor 5 star review on 3rd January 2023

Lawrenson FY5 1DX

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks Robyn. Really helped me out today. Simon Blofield Motor CO Ltd”

Helpful Report

Posted 2 years ago

“I wouldn’t normally buy something like this online. Having been in the trade I would normally like to look and inspect the item. But having read the reviews we decided to take the plunge. Well we were not disappointed. Despite supply shortages the item was delivered by the Roller Door delivery team spot on time as promised. They guys were extremely helpful and proactive despite having travelled all the way from Norwich to our place near Bicester. We were so impressed, that now having moved we costing up another Roller Door for our new house. Fitting was not difficult, but it’s best carried out with two people. Thanks for a great product and service at a reasonable price. Ray”

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Posted 2 years ago

“Excellent product’s Good back up with helpful Technical help from competent Staff plus great priced products”

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Posted 2 years ago

“What a great product. Not only great quality but great service from Jack in technical…”

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Posted 2 years ago

“The delivery was within the promised timescale. Everything was included except for the 4 screws/bolts to secure the barrel to the motor end. I have used my own screws/bolts and hope Rollerdor will supply some for me to retro-fit I had decided to fit garage door myself and following the instructions and utilising a few friends we got the door fitted. It was very heavy to lift into position and so as not to damage it, there were 4 of us! After following the setting up instructions i got the garage door to work smoothly opening and closing It looks very attractive and hopefully will stay that way for the next couple of years (as we live near the coast with very salty rain etc”

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Posted 2 years ago

“Nice, easy to install good value.”

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Posted 3 years ago

“10-day delay due to the correct measurements being incorrectly processed on initial manufacture but installation was fine and very pleased with the door”

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Posted 3 years ago

“Fantastic service from start to finish. Excellent customer service throughout. On site staff very polite and efficient. We are delighted with our new garage door!”

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Posted 3 years ago

“Brilliant bit of kit, great quality and finish of product. Excellent delivery service. Only downside was wasting 4 hours trying to wire up the controller with nothing working. After a call to technical who took 2 hours to call back disclosed that the Somfey Motor wiring wasn’t included in the instructions yet 🤬 Very helpful chap talked me through what to do and after a very long day all good and working fine. Fitted the second door the following day from start to finish in 4 hours. Easy when your armed with the correct information. Would recommend though….lovely doors 👍”

Helpful Report

Posted 3 years ago

“The product itself is great, however, it arrived with the mechanism on the wrong side. They were unable to visit to correct it which is perfectly understandable as we live on an island but expected us to put their error right with no recompense whatsoever. A goodwill gesture would have sweetened the experience and I, as a company director, would've handled it differently.”

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Posted 3 years ago

“Great product and great value. Great support when we were installing the door, spoke to a real person who talked me through the wiring. All good!”

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Posted 3 years ago

“A very big thank you to Rollerdor. A fault developed a month out of the two year warranty period. Matthew at Rollerdor kindly waived a fee and the fault was fixed within a few days. Brilliant”

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Posted 3 years ago

“Good website with a variety of doors. Informative ordering process and good lead times. Delivery was great and nation wide unlike many other companies. Having never installed a garage roller door before but being very "hands on" I decided to install mine. The installation info via .pdf file while slightly over complicated at times was extensive and pretty accurate. The door worked great though it did activate on its own in the first week. This was due to batteries in the remote needing to be changed. Apparently the remotes will send out random signals when the battery gets low. I'd advise everyone to change their remote batteries when the door is installed to avoid random door openings. Over all the door is great. Very pleased with the quality, service and value. Highly recommended.”

Rollerdor 5 star review on 7th November 2021

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Posted 3 years ago

“An excellent product which has transformed my garage by freeing up valuable wall space.”

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Posted 3 years ago

“I have only just got my roller for fitted so far I am really impressed with the quality and performance of a product that does the job perfectly.”

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Posted 3 years ago

“I recently purchased a Rollerdoor to replace an old ‘up and over’ and am very pleased with the appearance and function of the door. As an elderly person, I find it a great deal easier to use. It was installed very quickly and efficiently.”

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Posted 3 years ago

“Just fitted my R55 Door which took less than an hour minus the electrics. Very happy and looks great.”

Rollerdor 5 star review on 6th November 2021

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Posted 3 years ago

“I was very happy with the professional service I received. I would use them again”

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Posted 3 years ago

“good door very good technical help but shame delivery driver unhelpful and miserable”

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Posted 3 years ago

“Great product, great service overall and a great investment for any property. Would recommend Rollerdor to anyone looking to purchase a roller door for their home.”

Helpful Report

Posted 3 years ago

Rollerdor is rated 4.8 based on 2,814 reviews