Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,814 Reviews

96 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,814 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 8th August 2024

Court G84 7UA

Rollerdor 5 star review on 6th August 2024

Anonymous

Rollerdor 5 star review on 26th July 2024

Trevethick B78 2JA

Rollerdor 5 star review on 3rd January 2023

Lawrenson FY5 1DX

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exellent product. And very helpfull. Highly recomend.”

Helpful Report

Posted 3 months ago

“Over the moon with Rollerdor ,replaced 2 old up and overs and what a difference, no more scraping my scalp on the way out. Saved £1700 on the quote from Garolla by fitting them myself. Got them in 2 separate deliveries and the delivery drivers went above and beyond, super friendly and full of advice. Would not hesitate to purchase from them again, in fact 2 family members are contemplating replacing theirs.”

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Posted 3 months ago

“Great all round service”

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Posted 3 months ago

“Very pleased with the repair to the door and your workers great”

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Posted 3 months ago

“My experience with roller door was excellent from ordering to fitting.”

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Posted 3 months ago

“Had a problem with my garage door plastic clamps broke called Rollerdor booked a date for the team to carry out repairs they were on time very efficient and polite great job.”

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Posted 3 months ago

“Excellent customer service to help with installation over the phone. Good price for what seems like a good quality product. If I ever need another roller door, I will be a returning customer.”

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Posted 3 months ago

“Very helpful and knowledgeable staff. Reasonably priced spares. Delivered promptly. Excellent service”

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Posted 3 months ago

“From start to finish, Rollerdor were BRILLIANT. The engineers who first came were very professional and exactly as planned you came on the agreed day and completed the work in a few hours. The 2 engineers who fitted the door were excellent. I am a chartered engineer but I have nothing but praise for the whole company. It has really improved the look of the house. Thank you so much. Chas Day. C. Eng. HNC . Bsc.”

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Posted 3 months ago

“Great service and repair to my damaged door”

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Posted 3 months ago

“I had looked around for a door for some time so knew what was available, I chose Rollerdor and had no regrets. The service on the phone when ordering was thorough and I was informed of the delivery date. The door arrived on a dedicated delivery on time. The door was good quality and well wrapped, it was easy to install although I did have to view Videos to programme it. I would strongly recommend Rollerdor”

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Posted 3 months ago

“Ordered early June, paid in full, given estimates of up to 14 weeks due to it being a special colour. I asked for an update 13th July. Their reply was totally non committal, they could not tell me when the door would be delivered. I complained and received an equally non committal apologetic excuuse that they siimply did not know when their supplier would supply. For such a large company to deal with a supplier that cannot give even a hint of a delivery date, beggars belief. I promise, out of fairness, I will giive a product and fitting review if it ever turns up.”

Helpful Report

Posted 3 months ago

Hello, Thank you for your review. We pride ourselves on being as transparent as possible with regard to the delivery of our roller garage doors. We have investigated your purchase, and can see that our team shared with you a delivery and installation date that is in line with our suppliers delivery schedule. We will be happy to discuss this with you further in order to ensure we can arrange delivery at a time that is appropriate for you. Please do feel free to contact us at sales@rollerdor.net in order to discuss this and a member of our team will be happy to help. Kind regards, Rollerdor Ltd

Posted 3 months ago

“Russell & Terry were lovely chaps , so polite & just got on with the repair in no time. Explained what the problem was & we're so pleased to have a quiet operating double door again!! Responded quickly to our request for a repai too. A matter of days only. Rollerdor is a very competent & reliable firm & we're so glad we found them!”

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Posted 3 months ago

“Well made easy to install if you are competent Diy money well spent”

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Posted 3 months ago

“Very pleased with the purchase of a white roller door. The time from order to deliver was very good, with excellent communication, the door was very well packaged, delivery driver was helpful, the size that I gave was exactly made to order, the installation was easy, the overall condition and quality was very good for the price. It works perfectly and looks good, what more could you want!”

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Posted 3 months ago

“The service at Rollerdor is perfect no need for improvment”

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Posted 3 months ago

“The door was purchased as a replacement and in the months I have had it, has proved highly satisfactory from the first contact with the firm, the installation, and regular use. When I damaged the door, I received useful advice on the telephone and in a reasonable time, a repair was quickly carried out. Very satisfied.”

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Posted 3 months ago

“I purchased a 3 metre wide electric insulated roller shutter garage door several months ago to replace an older steel version. Delivery was in the time frame promised, and due to the light weight of the components, it was a breeze to install. All technical issues were overcome, as there were online videos to guide me through the process. All in all, delighted with it, it looks great.”

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Posted 3 months ago

“As usual very helpful, all I wanted was information about the paint for my ten year plus doors. Gave me the offcial number of the paint so was able to find correct for doors . Metal and wood for doors and wooden side gate.”

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Posted 3 months ago

“The ngineer turned up on time, fixed the door promptly and then took the time to explain what was wrong, which part I had broken and why it happened so that hopefully I can avoid making the same mistake it in the future. Very happy with the service. A quality product and very reliable.”

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Posted 3 months ago

Rollerdor is rated 4.8 based on 2,814 reviews