Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,814 Reviews

96 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,814 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 8th August 2024

Court G84 7UA

Rollerdor 5 star review on 6th August 2024

Anonymous

Rollerdor 5 star review on 26th July 2024

Trevethick B78 2JA

Rollerdor 5 star review on 3rd January 2023

Lawrenson FY5 1DX

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, helpful, professional, perfect! Thank you!”

Helpful Report

Posted 2 years ago

“Received fob quickly, unfortunately it had an error so contacted rollerdor and they asked that i send it back and they would repair or replace. Recieved replacment within days of returning and works fine now.”

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Posted 2 years ago

“Have always had a very positive response from Rollerdoor. My door is approx 6 years old and there have only been minor issues which they have been very quick to attend or advise over phone.”

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Posted 2 years ago

“Excellent service. Guy came to check dimensions and spec required. Two excellent installers made a lovely job and took all the old door away. Would recommend.”

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Posted 2 years ago

“The door works well been installed now for about 3 years but have only just been asked to write a review. It gave me the extra headroom I needed on the entrance as the door rolls up behind the brickwork. The door slats were thinner (not as strong as I expected) not that this has caused an issue and I didn't really know what to expect. More could be done on installation to make the removal of the old door look better even if you had to pay a little bit extra I think that there may have been something in the T&Cs about not making good but I think more should have been done. The installers are a local company sub contracted. Had 2 problems with the door, first time a lot of banging when going up and down - this was fixed under warranty. The second time the clamps that hold the door to the roller all came off the door so it wouldn't go up, this happened very soon after the door stopped going fully up and wasn't covered by warranty as it had expired (it wasn't clear on the sales invoice the period of the warranty). Spare straps were available from the website and it was a quick DIY job to repair I added an additional strap to the door as the top of the door was damaged where they joined on (not a great fitting system) I can only guess that due to the door not going fully up it didnt know where to stop coming down. Dispatch of spares was quick. Not sure how sure the door would be compared to a normal up and over garage door for security. Would I have another one - probably.”

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Posted 2 years ago

“Great company, professional, ring you back when they say they well very helpful”

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Posted 2 years ago

“Professionally fitted, quickly and efficiently and it works like a charm.”

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Posted 2 years ago

“Excellent service, quality product. Fitters left no mess and explained everything they were going to do before work started. Fitted quickly and to a very high standard. Highly recommended.”

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Posted 2 years ago

“Excellent service from start to finish. High quality product with a matching guarantee. Cannot recommend highly enough. Many, many thanks.”

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Posted 2 years ago

“Excellent installation of the garage door, but feel a bit let down on external override lock plate as it was All deformed out of shape, when ask for a replacement they wanted to charge me for one”

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Posted 2 years ago

“I decided to replace my ageing roller door with a new black electric one. It was very simple to measure up and get an instant quote online with immediate chat support when required. There are a couple of recommendations I think need to be highlighted to customers but nothing major; 1. If installing an external override the power supply ordered with the door must be on the same side as your installing the override. My garage only has one external side wall and it’s the other side to where the plugs etc are so I had to run a new cable across to enable fitting of the override. 2. Some more detail on what the trim colour actually is as it’s at an additional cost but if installing behind the lintel is pretty much irrelevant as nothing is visible. I had to use the chat button to clarify this. 3. An idiots guide to what the additional accessories are for, it’s assumed the buyer knows what they’re used for e.g. rubber bottom strip, different motors etc. Me and the neighbour installed the door as he had ordered one recently and done it himself. It was very easy provided you have the correct tools particularly for the external override (25mm long drill bit). One side of my garage opening wasn’t true so we had to pack the top of the runner away from the wall a bit using washers on the fixing screws to ensure it was vertical all the way down and sealed the gap with clear silicone (the houses fault not the product) I’d recommend installing the top box slightly lower than the top of the opening so that a bead of silicone can be run along to seal any minor drafts that may get in through the small gap. From start to finish including removing the old door it took 1/2 a day and was easy, the electrics involve very minor experience just attaching a couple of wires into terminals. The door looks amazing and opens/shuts faster than my neighbours so the motors must’ve been upgraded recently. Brilliant product and cost effective 10/10”

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Posted 2 years ago

“Really impressed with Rollerdor from start to finish, online was so easy to get a price and once surveyed there were no surprises with an increase of price, manufactured to my deadline and fit the thing in a day! Would use again as pleasure to work with. Great job!”

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Posted 2 years ago

“Great service. The door is a perfect fit really easy to do a self install with the guides provided definitely recommend. And if I need a new door at any time I’ll be coming back here”

Helpful Report

Posted 2 years ago

“I was very impressed with the service I received from 'Rollerdor' at the measuring and ordering stage. My questions about fixing, particularly the fitting of an external override were answered quickly and effciently. The delivery process was on time and prompt. The quality of the door seems extremely good and good value for money at this early stage after fitting. I have been in the building trade for over 30 years but this is the first time I have fitted any type of electric roller door. I downloaded 'Rollerdors' fitting instructions from your website but found them lacking detail in many areas and in some areas confusing and sometimes incorrect. I feel that some of the confusion could be reduced if you added a video to your website.”

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Posted 2 years ago

“Third time I've recommended rollerdor. I've fitted two of their roller doors both excellent . The service is excellent right from the easy measuring guide and process to the prompt delivery. Fantastic quality product. Many thanks.”

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Posted 2 years ago

“I have bought 2 electric roller doors and they are both superb, the colour is very good, easy to install both the door and electrics, definitely use again and recommend.”

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Posted 2 years ago

“Top company good to do business with.”

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Posted 2 years ago

“Excellent service and help with the product. I would definitely use the company again”

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Posted 2 years ago

“Excellent company to deal with. Very friendly & helpful team”

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Posted 2 years ago

“Ordered rd55 DIY door delivery on time very easily installed excellent design and quality i would recommend you download the instation guide”

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Posted 2 years ago

Rollerdor is rated 4.8 based on 2,814 reviews