Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,814 Reviews

96 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,814 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 8th August 2024

Court G84 7UA

Rollerdor 5 star review on 6th August 2024

Anonymous

Rollerdor 5 star review on 26th July 2024

Trevethick B78 2JA

Rollerdor 5 star review on 3rd January 2023

Lawrenson FY5 1DX

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service from start to finish. I had to delay the fitting several times but rollerdoor just kept the door at their warehouse until the time was right. Day of install was painless and the guys were in and out in under 2 hours. Would recommend highly.”

Helpful Report

Posted 1 year ago

“Extremely pleased with the product although the instructions were complicated at times and not really suitable for the extra width of door I had so would need updating, but now I have fitted one, doing another would be very easy. Overall a great product and company to buy from. Highly recommended.”

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Posted 1 year ago

“A first class product and service The fitters were prompt, efficient and tidy After the install was completed we were given a full demonstration and instruction I can’t fault this company”

Rollerdor 5 star review on 23rd December 2022

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Posted 1 year ago

“Brilliant value for money looks great and great customer service”

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Posted 1 year ago

“The installation the guys did was very neat and professional, we've had a couple of problems with our door over the last year but the customer service from Rollerdor has been very good and they've come out and fixed it each time without argument. I'd certainly recommend Rollerdor, but I would opt for them to install to receive the 5 year warranty as opposed to a DIY fit just incase you have any problems in the future.”

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Posted 1 year ago

“good product and as long as you read the instructions carefully we had no problem with the installation after sales service was excellent”

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Posted 1 year ago

“good service”

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Posted 1 year ago

“Always get excellent service”

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Posted 1 year ago

“fast response, good service and efficient staff, greatly appreciated”

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Posted 1 year ago

“delivered on time, exactly what I ordered. six months in, we had a problem with safety brake, they sent an engineer who replaced the section and I just paid the call out fee, the part was covered under warranty, no problems since and the door looks brilliant. I later ordered a spare handset, which I would recommend having in case of loss.”

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Posted 1 year ago

“Really impressed with all aspects of getting my lovely garage door. Thanks.”

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Posted 1 year ago

“My Rollerdor is only 3 years old. After a year of average use, when it failed to operate I phoned Rollerdor and was told that the 2 batteries in the control box fitted on the door needed to replaced. These are AA 3.6 volt batteries that I could only get them on line and they are quite expensive. The new batteries only lasted 1 month so I replaced them again, after replacing the batteries 4 times I phoned Rollerdor again and was told that the control box needed to be replaced this cost me £70 plus the cost of batteries. A garage door and components on this item should be good for 7 to 10 years therefore I am quite disappointed with the product and think Rollerdor should have replaced this item free of charge.”

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Posted 1 year ago

“Excellent product, excellent service, they are constantly evolving and are there to support you should you encounter a problem.”

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Posted 1 year ago

“Excellent company could not fault them they manufactured my door on time,the price was good and they were there when I needed support”

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Posted 1 year ago

“I love my new door! Coming home in freezing weather, staying in the car and pressing the button! In the morning no ice on the car. It has made everything so much easier for me. I was struggling to lift an old double door and am so pleased with the ease and look of my new one.”

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Posted 1 year ago

“Engineer came and reset my door was very nice and helpful”

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Posted 1 year ago

“Great service, recommend”

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Posted 1 year ago

“It’s a great product and looks very good too . The aftercare service was great too when the door needed repair . I’m very glad I purchased this product .”

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Posted 1 year ago

“Very happy with door many thanks fitting was easy very helpful staff”

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Posted 1 year ago

“We bought a garage door from Rollerdor which developed , recurring faults .They sent engineers out on numerous occasions to fix the problem. Eventually they replaced the whole unit and now it works perfectly. I have to complement Rollerdor for their professionalism and patience for resolving my issues. To conclude I think I was unlucky with a faulty door. I would recommend Rollerdor as a very good company to deal with . Their customer service is excellent and now I have a great product”

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Posted 1 year ago

Rollerdor is rated 4.8 based on 2,814 reviews