Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,818 Reviews

96 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,818 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 8th August 2024

Court G84 7UA

Rollerdor 5 star review on 6th August 2024

Anonymous

Rollerdor 5 star review on 26th July 2024

Trevethick B78 2JA

Rollerdor 5 star review on 3rd January 2023

Lawrenson FY5 1DX

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The door has been installed for about 6 months. It has been used 3 to 4 times a week with no problems at all. Having a car keep in a garage after 40 years of being kept outside was wonderful. The installation was carried out with care and consideration.”

Rollerdor 5 star review on 20th December 2022

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Posted 2 years ago

“Brilliant garage door, cheap and easy to fit I had a small issue with the edge sensor and the after sales team were fantastic, and got it sorted with the minimum of fuss, I would thoroughly recommend RollerDor”

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Posted 2 years ago

“My initial experience with the garage door was good but after 12 months of occasional use only, the connecting straps started to break, rollerdoor replaced these first six items so all good, Then 12 months later the straps went again bearing in mind i dont use this garage door regular, so i purchase some and fitted them again, then some months later i decided to just check how the replacement ones were performing and found the octagonal rings on the drive shaft had all cracked so again had to puchase replacements, not a big issue apart from having to strip the door down again, So the moral to this story is rollerdoor need to change the construction material of these components before i would purchase another off them and couldnt possibly recomend their doors to anyone until these issues are changed. This review is a genuine long term test of this product so everyone please take heed.”

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Posted 2 years ago

“Not the best product control box loses its memory if power turned off. Customer service not the best. Better products our there”

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Posted 2 years ago

“Good Service excellent advice and very good prices. Fitted the new motor by myself but May have been safer if I had someone to help. I am 79 now.”

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Posted 2 years ago

“had many problems with door andas it is the only way of getting in garage it is a bine. not a really reliable door plus fobs do not last long.”

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Posted 2 years ago

“The door was damaged when taken out of pack report it and fitted it damaged as old door was taken off. They asked if they could send someone to look at the damage and said there would be no charge involved. He came out said the damage was nothing to do with them said it was screws that were no where near the damage and they would not help. Then they have been trying to charge me for the person coming to look £100 ever since. I did not ask them to come out and when they said they wanted to come out I check twice on the phone and by email that there would not be a charge. Both times I was told there would not but still tried to get me to pay after. I will never use them again.”

Helpful Report

Posted 2 years ago

“I contacted rolldor as I am on my third remote key the person I spoke to asked me to send the faulty remotes to them and they would replace them free of charge this time waited and waited but nothing came contacted rollerdor again and the girl on the phone said they had no record of receiving any remotes from me so not happy with thier service unless you pay them.”

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Posted 2 years ago

“I've bought 2 of these doors. Very easy to self fit. Delivery was excellent and on time. Customer service and delivery driver were all really helpful. Would recommend this company to anyone!”

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Posted 2 years ago

“Excellent service, any issues dealt with efficiently and great customer service”

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Posted 2 years ago

“I didn't actually buy a door but had a problem with a door fitt d by previous owners rollerdor were extremely helpful and sent out the parts i needed very quickly”

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Posted 2 years ago

“Competitive price, good communication and fast delivery. The door is of good quality and fitted easily with excellent instructions and help if required from the Roller door Company.”

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Posted 2 years ago

“Excellent product and support”

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Posted 2 years ago

“Always prompt and excellent service”

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Posted 2 years ago

“Fantastic door had a problem setting it up ( me being stupid) called them up and had me sorted within minutes would certainly use again”

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Posted 2 years ago

“Installed myself 2 years in august. No issues. Added the separate wireless keypad . Brilliant piece of kit easy to install. Instructions make it look harder than it is! Have a good think when you survey your opening position of the roller housing. About as hard as it gets.”

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Posted 2 years ago

“Very good service, great door, extremely easy to fit DIY, many thanks”

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Posted 2 years ago

“Quick response. Sort it out. Good team and professional workers. Thanks a lot for repairing my door. Regards”

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Posted 2 years ago

“Quick delivery and easy to assemble all done in a hour !”

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Posted 2 years ago

“Excellent product , service support really good, after I had some small concerns that were rectified.”

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Posted 2 years ago

Rollerdor is rated 4.8 based on 2,818 reviews