Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,820 Reviews

96 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,820 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 8th August 2024

Court G84 7UA

Rollerdor 5 star review on 6th August 2024

Anonymous

Rollerdor 5 star review on 26th July 2024

Trevethick B78 2JA

Rollerdor 5 star review on 3rd January 2023

Lawrenson FY5 1DX

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with company just honest price excellent product fitters professional and very clean would recommend 2nd to none N Bird”

Helpful Report

Posted 7 years ago

“Having purchased my door seven years ago I had some problems earlier this year when the brackets supporting the door gave way. I contacted Rollerdor about replacements and after email pictures of the supports that were fitted to my door replacements were on there way next day, I was offered help in fitting the support brackets from Rollerdors but opted to do the job myself. Thirty minutes after receiving supports my doors were up and down to the delight of my wife whose car was stuck in garage. Parts were very reasonably priced and quick dispatched. Thank you Rollerdor. Ray Millard”

Helpful Report

Posted 7 years ago

“It took me 4 months to find a decent supplier at a sensible price with honest decent customer service. Had a complete nightmare with a company in Leeds called Value Doors. Rollerdoor are based several hours away from me so i thought it would be a problem but they were far better than any of the local companies in Wakefield. I opted for the traditional approach and going local and visiting showrooms initially but got quotes from 5 places in Wakefield and they ranged from £1000 to £1500 for virtually the same garage door that cost £799 direct from Rollerdoor. Its their own factory so you get the best price and best service which is saying something as my experience had been abysmal until i found these guys. They even came up and did a quote for me and measured up and then came back to fit it a week later. Other companies were taking up to 6 weeks for fitting as they source from Europe. Its also nice to support UK based companies that genuinely manufacture and deliver to end users giving a great service. They also know the products inside out as the people that fit them also build them so they really know what they are doing! I rarely give 5 stars for a review but this company really deserves it!”

Helpful Report

Posted 7 years ago

“I ordered 2 electric roller doors and they were delivered early as requested. Both fitted perfectly and they look great.”

Helpful Report

Posted 7 years ago

“Very helpful and friendly advice given over the phone ,prompt delivery of new motor for garage door .Tip top experience . Reg R.”

Helpful Report

Posted 7 years ago

“Made to measure, easy to fit and fully sealed very happy with quality. My only criticism would be the speed of the motor could be a little faster in my opinion. Overall I would recommend these doors to others.”

Helpful Report

Posted 7 years ago

“Good price and fast service, fitted door looks great & works perfectly!”

Helpful Report

Posted 7 years ago

“What a find. Very helpful and just what I needed”

Helpful Report

Posted 7 years ago

“We lost the remote controls of our 21 year old roller door system. Bought a new system from Rollerdor expecting all sorts of problems with compatibility etc. I had to phone the technician for confirmation rather than help to wire up the door. I was amazed it worked first time. It is still working well after one month so hopefully it will last a long time. It also works far better the original system that tended to need three or four presses of the remote to make the door function. We are more than well pleased with the system.”

Helpful Report

Posted 7 years ago

“It was 50 mm too narrow meaning that my runners show instead of being behind the wall. You offered to change it but my security was comprised so am having to live with it.”

Helpful Report

Posted 7 years ago

“Very good service, fitted well. And operates just as expected. Very happy customer!”

Helpful Report

Posted 7 years ago

“Very pleased with the door, although my key switch broke and it was easier to get a new one from eBay Easy to fit, but recommend you take your time”

Helpful Report

Posted 7 years ago

“Fantastic. Easy to fit. Don't bang my head on the garage door any more. It's great. I love it!”

Helpful Report

Posted 7 years ago

“This is the third door I have purchased from roller door and as usual the process is simple and service is very good”

Helpful Report

Posted 7 years ago

“Great help over the phone. Quick delivery and great value. Easy to install. All round superb.”

Helpful Report

Posted 7 years ago

“All very pleasant and easy. Nice, obliging people to deal with and tidy, efficient installation crew. Very reasonably priced and all working well.”

Helpful Report

Posted 7 years ago

“Perfect. The whole experience went very smoothly. Fitted on time workmen very friendly. Everything explained simply and no mess left. Garage door looks superb.”

Helpful Report

Posted 7 years ago

“I originally saw Rollerdor's products on eBay but, having no prior experience of buying or fitting a roller door, I decided to call and seek advice on the telephone. The lady I spoke to was very helpful and polite and was very patient in answering my daft questions. The door was ordered and arrived when agreed and in perfect condition. It is excellent quality and the fitting instructions were easy to follow and I was able to fit the door with ease. It continues to function flawlessly and I'm very happy with the service and product from start to finish. Many thanks.”

Helpful Report

Posted 7 years ago

“Very easy to fit... looks good too, however has anyone else noticed you can pull up the door a few inches even after all the slats are tight together when closed? hardly secure? no lock or anything.. also contacted as one fob did not work.. told to change the batteries! not the best considering it's new and £500! 3rd one I've ordered and to be fair 1st one I've had a problem with.”

Helpful Report

Posted 7 years ago

“Bought two DIY kits for mine and my neighbour's garage. Removed old up and over door, drilled out pop rivets and folded into three to take to the tip. Removed old wooden subframe and cleaned up remaining brickwork, nails, prominent mortar with small disc cutter. Fitted side runners to head unit and lifted into place. Screwed runner to brickwork and connected electricity - job done! First one took about a day and a half. Second one took 5hrs from start to finish. Although not stated in the literature, I wired a 10w LED Bulkhead lamp across the UP motor connection with Neutral and it works perfectly proving a 4 minute illumination after raising the door. It also illuminates when closing the door and switches off when the door shuts. Both garage doors now look superb and the quality is excellent - let's hope they last in terms of durability. The team at Rollerdor were ready to answer any questions and very helpful.”

Helpful Report

Posted 7 years ago

Rollerdor is rated 4.8 based on 2,820 reviews