Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,814 Reviews

96 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,814 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

Write Your review

Tell us how Rollerdor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rollerdor 5 star review on 8th August 2024

Court G84 7UA

Rollerdor 5 star review on 6th August 2024

Anonymous

Rollerdor 5 star review on 26th July 2024

Trevethick B78 2JA

Rollerdor 5 star review on 3rd January 2023

Lawrenson FY5 1DX

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value product. Measurements and specifications are very accurate. Would definitely recommend!”

Helpful Report

Posted 3 years ago

“Very efficient service good price and the quality of the product is fantastic.”

Helpful Report

Posted 3 years ago

“Great service from HQ and field staff. Removal of my old steel door, taking it away and fitting new one by 2 guys who must have been very experienced as they were done and gone by lunch time. Only criticism being take care where you want the control box fitted for YOUR convenience. It should have been fitted near the small entrance door. The most important thing for pressing the control button.”

Helpful Report

Posted 3 years ago

“Very pleased with my door (RD55). Delivery and communications all good. Quality and price are great. Door was very easy to fit, works a treat and looks great.”

Rollerdor 5 star review on 3rd November 2021

Helpful Report

Posted 3 years ago

“Very pleased with my rollerdor, easy to install and surprisingly good quality for the money, lots of my mates were impressed when they saw it too”

Helpful Report

Posted 3 years ago

“Excellent great on phone, delivered when said, friendly staff, value for money would strongly recommend”

Helpful Report

Posted 3 years ago

“It would have been a lot better review if I had actually received my order of the the roller door. Maybe you should look into this?”

Helpful Report

Posted 3 years ago

“Instructions were awful, pictures need to be taken from further away so you can actually see what you are looking at. Safety brake was already jammed on had to be reset which was not a simple task. Paid for grey casing which came and had a stuffing gland stuck out of each end; this should be an option as I've hidden the cables in the cavity there are no 2 stuffing glands stuck out of the casing which I paid extra for.”

Helpful Report

Posted 3 years ago

“Excellent quality product, straightforward to fit by any competent DIY person. The toughest part of the job for me was removing the old garage door & frame, once that was gone the Rollerdoor replacement slotted straight into the opening.”

Helpful Report

Posted 3 years ago

“Delivered by a friendly driver. Very easy to install and works great. Much easier than opening two wooden gates.”

Helpful Report

Posted 3 years ago

“What door its not been fitted yet”

Helpful Report

Posted 3 years ago

“Fantastic door for the price, easy to fit took about 1 hour and the quality is really good”

Helpful Report

Posted 3 years ago

“My Rollerdor RD77 garage door is 6 years old. It's had very little use as the door is only opened to get my bikes out - my van is too tall to go into the garage. In 5 years it's been cycled around 3x per week = approx 600 operations. It's not used every day. The door has never worked. Despite several visits by engineers, I've never been able to just press the button then drive off, knowing the garage is secure. The door would half-close, then re-open, or just not close and beep. The safety edge has been replaced, more visits, including replacing the curtain drum bar as well, but no good - I just got used to holding the remote button down to open and close. The re-programming instructions for the control unit are unusable and should be re-written. You can't re-programme the unit by following the instructions because they aren't precise or clear enough. Now I've been advised that several of the upper curtain slats need to be replaced. They have slid off the guide wheels and been damaged / gouged by them (see pictures). The door also gives out 3-4 piercing squeaks upon each open / close. Something is also scratching the inside of the slats (see picture) across the whole door, making it look unsightly. Rollerdor have offered a discounted price to replace the slats, but I have no confidence the door will work as it should, so I'm just going to replace the whole thing with one from another manufacturer - why spend good money after bad ?”

Helpful Report

Posted 3 years ago

“Odered RD77 diy roller door online after talking to Rollerdor who answered all my questions well, very helpful. Order form was easy to complete, door arrived by Rollerdor's own driver/van ahead of estimated delivery. Good clear instruction manual for installation, all dimensions correct, was easy to fit and setup, works perfectly and still ok after 6 months. Spare parts available if you need them. Best price I found, very happy to recommend.”

Helpful Report

Posted 3 years ago

“Very efficient service. We are pleased with the doors and they look great!”

Helpful Report

Posted 3 years ago

“Rollerdor were very helpful from getting an initial quote to placing an order and delivering the door itself. Installing the door itself was very straight forward and the only issue I had with setting up the door was mainly down to me not reading the instruction properly. Rollerdor were happy to talk me through the steps on the phone and my door is now working great. Very happy.”

Helpful Report

Posted 3 years ago

“The ordering process was slick, once we managed to get the correct dimensions for our door which was not intuative because the door was to be fitted between two walls. The door was delivered when stated and was delivered really well packed and carefully checked by the driver. Fitting was very easy, the instructions clear and well documented. Setting up was easy and has worked flawlessly since”

Helpful Report

Posted 3 years ago

“Great customer service, very helpful with knowledge and advise prior to purchasing. Great communication during door build and delivery information. Really helpful delivery team that went through components and answered any questions about installing. Great quality product and really easy to install that only took an hour. Instructions really helpful with stage by stage instruction. Door has been in for over 2 months and still looks and works like the day it was installed. Smooth quiet operation. Fully recommend to the point i have recommended to two friends who have also purchased and are delighted with theirs.”

Helpful Report

Posted 3 years ago

“I'm very pleased with the workmen ship of the door and the way it operates. No complaints with this product what soever. Thank you guys..”

Helpful Report

Posted 3 years ago

“Very good product & arrived on time”

Helpful Report

Posted 3 years ago

Rollerdor is rated 4.8 based on 2,814 reviews