Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,818 Reviews

96 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,818 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

Write Your review

Tell us how Rollerdor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rollerdor 5 star review on 8th August 2024

Court G84 7UA

Rollerdor 5 star review on 6th August 2024

Anonymous

Rollerdor 5 star review on 26th July 2024

Trevethick B78 2JA

Rollerdor 5 star review on 3rd January 2023

Lawrenson FY5 1DX

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent all round service thanks”

Helpful Report

Posted 7 years ago

“Dear Sir/Madam, I don't get very excited about sales and service these days as it appears that all people want to do is cross Ts and dot eyes. however your company has excelled in all ways, sensible price, good product, excellent service and prompt attention when a slight operational problem developed. I have already recommended your company to two or three friends. Many thanks for your service. David Kissock”

Helpful Report

Posted 7 years ago

“I word like to right a review if l had the garage door”

Helpful Report

Posted 7 years ago

“The process end to end was excellent. In particular the method of double checking the measurements. Our doors fit like a glove and I would highly recommend Rollerdoor.”

Helpful Report

Posted 7 years ago

“Informative and easy to use website, good communication and prices, very good products”

Helpful Report

Posted 7 years ago

“Excellent product,recommend to everyone”

Helpful Report

Posted 7 years ago

“Having thought about buying one of these doors for a few months, the hardest part is not choosing the door itself but choosing the supplier. There are a multitude of suppliers and manufacturers out there and the range of quality and prices are enormous. After much searching and narrowing down of suppliers I found Rollerdor and the reviews were very promising. Another plus was he excellent, modern website where nothing was clunky or hard to find and everything was clearly explained. In such a competitive market, having a great selling tool such as this available in any potential customer's living room works both ways, for customers and the business - the investment is palpable and the benefits enormous. Having found the door on the website that I wanted and the sizes etc I ordered it online. There followed a a few emails when the spec is able to be checked prior to manufacture. I decided to change the colour which meant more paperwork their end but finally, we got there and a delivery date was arranged - which was hit on the button (a two-hour window is given on a specific day). I had opted for the self install and after I had prepared various things my end with regards to where the case was to be mounted, I started work. In fact the prep took longer to do than fitting the actual door but that's me over-engineering things! If you follow the installation guide everything is pretty logical. I fitted everything on my own - the only thing I needed help with was carrying the curtain itself to the door and fitting over the barrel ... two-minute job, once done that's the hard work over really. I wired it all up per the instructions and the door worked fine after a call to Rollerdor with a query. All up and in now and couldn't be happier! I have friends looking to install these so will definitely recommend.”

Helpful Report

Posted 7 years ago

“The technical advice given over the phone was exemplary. The door was delivered a week early and the quality is top notch......saved over £600 buying direct from Rollerdor”

Helpful Report

Posted 7 years ago

“Excellent service and great door.”

Helpful Report

Posted 7 years ago

“Phoned up and give the measurements over the phone they were very help full, garage door turned up when expected and is great quality Would use them again”

Helpful Report

Posted 7 years ago

“Great .all as should be.info was good.would recommend again. .”

Helpful Report

Posted 7 years ago

“Delivered on time and easy to install”

Helpful Report

Posted 7 years ago

“Very good value for money compared to other suppliers. Clear instructions on how to measure the garage door opening and then complete the on-line order. Arrived exactly on time/ day agreed and well packaged. Took my son and myself about 3 hours to get the old door down and install the Rollerdor complete with electrical connection. Once fitted the Rollerdor looks fantastic both inside and out. Well impressed with the service I received and the quality of the door.”

Helpful Report

Posted 7 years ago

“Smart appearance. Easy to install. Good price. Prompt delivery.”

Helpful Report

Posted 7 years ago

“Delivered on time, easy to fit and setup. Operates a dream.”

Helpful Report

Posted 7 years ago

“I needed some help with a repair to a door supplied by another company. Rollerdor were fantastic in responding and making suggestions to enable me to get my existing door working. When I replace it I will definitely use Rollerdor due to the excellent customer service I have already experienced albeit for a minor sale for them.”

Helpful Report

Posted 7 years ago

“You have not installed the door yet.”

Helpful Report

Posted 7 years ago

“Horrendous experience from start to finish! Poor customer service to begin with as they do not ring back when they say! Took ages to book installation and then on the day nobody turned up!! Was assured that it would happen over a week later and we would be first appointment! 9am nobody 11am nobody, I ring at 1300 to be told they would be within the next hour, eventually turn up at 1600 just as getting dark, finished installation at 1900. Inspected the door in the daylight to find a couple of bricks had been chipped and the door was not sealed correctly! Rang again! Was told to send pics and they would look into it. Didn't hear anything back for almost 2 weeks until installer rings me to arrange to reseal and then he only did the outside! So finally after 6 weeks we are amazingly chased for payment, suddenly the customer service team are sharp and on the ball. So after wasting 2 days of waiting in for installation and very poor response, I hear you ask that I must have been given a decent discount for my inconvenience and their shoddy workmanship! Well....no! £50 off not even 10%. So if you can wait ages for installation and like bad customer service then use rollerdor, if not then....”

Helpful Report

Posted 7 years ago

We're sorry to hear this, if you'd like to get in touch with us by emailing sales@rollerdor.net we'd be happy to try and resolve this.

Posted 7 years ago

“Service was good all parts delivered fitted myself. Looks good. Pleased”

Helpful Report

Posted 7 years ago

“Felt very confident in the way the survey was conducted by Leigh & Junior. They answered all my technical questions with no sales patter. The work was carried out as specified by Leigh & Dale. Summed up in 3 words Quick Clean & Professional. I would highly recommend this company.”

Helpful Report

Posted 7 years ago

Rollerdor is rated 4.8 based on 2,818 reviews