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Rohan Reviews

4.7 Rating 8,102 Reviews

93 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 8,102 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 28th December 2024

Rohan 5 star review on 29th July 2024

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Rohan 5 star review on 19th March 2024

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Rohan 5 star review on 16th November 2023

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Rohan 5 star review on 2nd February 2023

Rohan 5 star review on 7th December 2022

45

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All of the clothes I have bought over the years Womens/mens have been excellent .”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Disappointed with the appearance of the top front pockets which stick out and give a jodhpur appearance. I intend to return the trousers”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“The on line website did not show if the purchase had been successful, so order over the phone.Ended with two of the same items ,took one unopened item to shop in Beverley for refund,all ended well.Great gear shame about website.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Just had a new zip fitted in my Rohan Trousers From sending to returning in less than a week. This is the best service you can get 100% happy. Thanks again”

Helpful Report

Posted 1 year ago

“Really good quality products, well thought out and high standard. Pricey, maybe, but uou get what uou pay for and the durability means they're excellent value for money.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Assistant was very helpful, understanding and efficient. She dealt with my order in a very polite and timely manner. Thank you!”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Always satisfied with the service ,the clothes are brilliant,”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“I have always bought Bags, but the stretch bags are extremely comfortable and are fit me better”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Very happy with Hotter Shoes and Fleece jacket.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Have not received the item. So can provide no review. Disappointing.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Bought cord trousers excellent fit so comfortable and good price”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“My new shirt is very good but was not available for collection at the time promised. This was a considerable inconvenience. I only ever buy from Rohan during a sale as full prices are too expensive for me.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Blue Microgrid Jacket. Lovely colour,good fit an extra layer of warmth without the bulk.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Superb customer service at the Rohan store, Trentham. The staff member was extremely helpful and I made a suitable purchase, with the result that the recipient was very pleased, as am I.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Love all my Rohan clothes. Easy to wash and dry .”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“As most of the clothes I wear are from Rohan I would be lost without their stores. The clothes are well made, lovely quick drying fabrics and always fit well”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“An update to a previous one star experience I placed here in the last week. My parcel should have been delivered on 4th March but DPD never received it. I was promised a delivery by Rohan on Tuesday - nothing. DPD still hadn’t received it. Contacted Rohan for a reimbursement which I got and a return to consigner marker. THEN on 11th March DPD received the parcel at Hinckley and transferred it overnight to Preston. 13th March DPD told me it might already be on a van for delivery to me. We agreed that DPD would try to intercept it but if it did get to me I’d drop it off at Rohan, Keswick, when I visit the market on Thursday. Looking at DPD they’ve managed to pull the parcel off delivery. Rohan’s on time deliveries and accurate orders is a myth and woefully bad customer service. I’ve since been to Regatta to get new hiking trousers to tide me over. I am now a lost customer to Rohan and won’t touch their products again. Back to Rab via Cotswold outdoor, Keswick this Thursday.”

Helpful Report

Posted 1 year ago

“I have been buying from Rohan for many years as did my husband. in fact our family used to joke about the length of time ( years ) he wore his Rohan jacket. We were never disappointed with the fit or comfort. Long may Rohan continue. J.A. P.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Excellent shirts but expensive without the reduction. In the distant past (20 years ago or more?), I bought a Rohan Shirt with two breast pockets and press studs instead of buttons. That shirt is still my favourite and I wear it regularly. Why have you stopped selling shirts with press studs? Gordon Preston”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“great quality but you need to wait for sale prices”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

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Rohan is rated 4.7 based on 8,102 reviews