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Rohan Reviews

4.7 Rating 8,082 Reviews

94 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 8,082 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 29th July 2024

Jonathan Hanson

Rohan 5 star review on 19th March 2024

Rohan 5 star review on 16th March 2024

John Briggbolton

Rohan 5 star review on 16th November 2023

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Rohan 5 star review on 2nd February 2023

Rohan 5 star review on 7th December 2022

Rohan 5 star review on 6th October 2022

44

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick to exchange items that did not fit for a different size.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Lovely quality, these are not just clothes but outer skin for specific conditions. Have used in all my travels, Peru, Cambodia, Norway, Napal, Scotland and so on. Have been a customer for 30 years now never disappointed.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Excellent clothes, long lasting and supremely functional. Pockets can carry phones and plenty of other items in safety. I have one favourite shirt which is twenty years old but still going strong.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Nice long coat which is why I got it and the price was very good to. Two comments 1. The zip can be difficult to start when trying to join the two sides together. I hoping that lubrication may resolve this (this was the reason for 4 stars rather than 5) 2. If you want to get something out of your trouser pockets you have to pull up the coat to do so which seems strange but is part of the longer design. PS This is a resubmission as the first one seems not to have gone off (glitch at my end)”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Always excellent quality clothing.Ordered a shirt online which I had delivered to my local shop.Prompt delivery and email received when ready to collect.Can rely on Rohan for my outdoor / walking clothing.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“There was a problem with the delivery company who use a local drop off/collection point which is unusable by anyone who works normal office hours. But Rohan customer service were excellent and sorted out the problem. So the final delivery of the item took far too long but it was the delivery comapny's fault.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“All your products are good quality but too expensive to buy regularly. Some prices are ridiculous. I had a Rohan small gift voucher and waited for the sale so I was able to purchase a jacket. Otherwise I would not have bought it.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“This vest is very good. My size is 18 but the 16-18 which is the largest size in this item, fits me fine.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Usually well made, functional clothes that last. I recently bought a couple of pairs of jeans online in a sale to try a different style but didn't like the fit. I phoned the nearest store, checked they had various sizes, returned my purchase & changed them for my preferred Flex jeans. Shop staff friendly & helpful. Only negative comment is that over the years I've found that sizing can vary a little so if you can visit a store best to try on product to get the right fit especially for trousers & jumpers.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Good range of products, sensible colours. Delivery is quick and secure. My only complaint is with trousers and lack of cargo pockets.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“great product and efficient delivery service”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Rohan clothing is always good quality it lasts forever, I'm still using items that I must have purchased at least 20-30 years ago”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Easy ordering on line, I chose for my order to be delivered to my local branch. I was kept informed of my order status by email and once it was delivered shop staff were excellent and pick-up was easy.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I ordered some gloves but they were not what i was epecting from the description so I had to return them. However, the returns pricess was simple and free so 4/5 for that.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“fast efficientservice kind and caring staff”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Excellent customer service, both with online orders and returns, and in the Inverness store. Staff could not be more helpful”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Products well made and a good price especially when on sale ! Easy to order via the website. Staff really friendly in their shops.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I’m a huge fan of Rohan clothing. It’s always high quality, comfortable, functional, easy care and nice looking”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“The qualities I look for in clothing have to be is it fit for purpose, good looking and affordable. All of the Rohan products bought so far have passed this criteria. Outdoor garments are well fitting and weatherproof for all of my activities. The range of colours and designs are always being updated so nothing looks old. The service given in my local Rohan shop, which is in Beverley, is always first class. Staff are very knowledgable about the ranges of clothing that they sell and offer advice about purchases. My Best Buy has always been the Element T. I wear these T shirts most days and have most of the colours and designs that have been produced. I have a range of outdoor coats that I can choose from depending on the weather be it storm or sun.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Good gear, poor zips.. . Needs to be a tad more hip. I’m 52 and find some of it dated.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

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Rohan is rated 4.7 based on 8,082 reviews