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Rohan Reviews

4.7 Rating 7,995 Reviews

94 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 7,995 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 29th July 2024

Jonathan Hanson

Rohan 5 star review on 19th March 2024

Rohan 5 star review on 16th March 2024

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Rohan 5 star review on 16th November 2023

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Rohan 5 star review on 2nd February 2023

Rohan 5 star review on 7th December 2022

Rohan 5 star review on 6th October 2022

44

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a walker and a golfer your trousers meet both requirements perfectly. However, I’m 5’ 1” /5’ 2” and your short length is anything but short so always have to shorten!! Hence, only buy when reduced. AND your sizing is all out of kilter too. I’m a size 12 but have to buy a Rohan size 10 to get the right fit - not a fan of baggy bums 🥴.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“All good until you sent a email saying sorry you could'nt deliver my parcel. I was holding it in my hand as you sent the email!!”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Excellent all round service”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Excellent service and goods a perfect fit as stated. I now have a happy 6’ 3” grandson who has struggled to find clothes that fit and allow the body to move freely. Rohan will be his first choice from now on. Delighted.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Excellent Service with minimum fuss and the people in the store were excellent as always and dealt with me very efficiently and professionally.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Lovely lightweight kit. Ideal for travelling”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“My Kielder shirt purchased in an end-of-season sale has joined two Dalbys from last winter. Excellent price for such quality! Though the weather hasn't yet tested its warmth under cold conditions, initial trial suggests it will be as warm, comfortable and hard-wearing as the other two. I often dress head-to-toe in Rohan, having now been a customer for over 45 years”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Love the shop. Really friendly staff. The online experience was just as good with fast delivery. Great products”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Delighted with my purchase ☺️ thank you!”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Excellent product and shopping experience was so easy.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Very good. Lovely texture and fit.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Due to Rohan on-line shopping not accepting the password they had provided I lost the opportunity to purchase a pair of walking shoes at a a very attractive price. This I regarded as poor service though over the phone a customer service operator did make a goodwill gesture of a £20 voucher against future purchases. This would still make the cost more than the clearance sale price.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I ordered a Mistral jacket online and collected it from the Manchester shop. THat all went perfectly smoothly. I'm very pleased with it. It will perform well as a lightweight, water repellent summer jacket. A bonus is just how lightweight it is and other people have commented on this too. Only one disadvantage - it only comes in two dark colours - how about something lighter and brighter for this sort of warmer weather jacket? In fact how about introducing brighter colours across the Rohan range?”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Their products, though not cheap, are top-notch and among the best you can get. They are stylish, durable and very comfortable. My only gripe is they closed my local branch so I have to order online and pay postage.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I think Rohan clothes are excellent in the use of fabrics but I often don't like the colours. I have just bought three of the t-shirts in green, blue and orange and wanted more but could only get the blue.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I chose the shorts as picture looked they were loose fitting BUT tailored. On receipt, I opened them & they looked per bagging school knickers from 1950’s. Hence I returned & have been fully refunded”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Rohan kit is excellent, looks good and is hard wearing. I've been a Rohan customer for 12 years and am a walking advert for their products but I worry that, while prices are not slipping, quality may be, based on recent purchases. Living in Northern Ireland I cannot get to a Rohan shop to browse but I cannot fault the help from the Customer Service Team guiding me towards the correct product to minimize the amount that has to be returned - now thankfully free. Your Barricade items are superb at both longevity and functionality, particularly not having to reproof or wash them in fancy soap solution, for them to continue keeping you dry; my first Rohan purchase was Dry Ascent trousers purchased in 2010; these are well past their best but still keep me dry when washing the car even if they can't now handle driving rain up a mountain My one specific complaint - I think the Equator shirt is, by a country mile, the best combination of design and material in your range except for the stupid, impractical popper fastenings; until recently these were found only on the S/S shirts but they were also on the last L/S shirt I bought. Even if I have to pay a bit more, please give me the option of old fashioned buttons instead of cutting corners to save a few pence on what is already an expensive shirt.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Wonderful purchadr”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Always find sleeves too long as does my husband and sister in law”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Lovely shirt! I really like the front secret pocket! My phone fits in and doesn’t spoil the line of the shirt.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

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Rohan is rated 4.7 based on 7,995 reviews