Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.67

4.7 Rating 7,989 Reviews

94 %

of reviewers recommend Rohan

4.7

Based on 7,989 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outdoor wear that lasts and lasts. You may pay a bit more for Rohan but the quality is excellent.”

Helpful Report

Posted 1 year ago

“I have been buying and using Rohan clothing for almost 40 years. Many items last for years and years and I have both trousers and shirts that have been punished severely and are still going strong. Never had a zip break! I have returned a couple of items when early signs of wear have become apparent, and they have been replaced without question. Latterly I have found the range of materials, colours and patterns not to my taste, but accept that fashions do change. One point I would like to make about Rohan though is that it is very rare to see young customers in store, and even middle-aged (ie 30s/40s) are not that prominent. What is Rohan going to do when we 40 year customers are no longer here?”

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Posted 1 year ago

“I ordered Rohan striders size 8 short. The trousers arrived at th shop within 5 days. Unfortunately they were too big in length and width so I returned them and had a refund within 2 days I feel the sizing has changed as I have previously brought the same size trousers which fitted fine”

Helpful Report

Posted 1 year ago

“I received notification that the parcel had been delivered but I had not received it and the courier's confirmatory notification showed a picture of a front door to an unknown house. I contacted Rohan customer service by email explaining this. I then phoned the courier who said they would check with the delivery person and ensure the parcel arrived the same day. I have heard nothing at all from Rohan CS so no stars. The parcel did arrive early evening the same day so five stars. Overall three stars.”

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Posted 1 year ago

“good service easy to use”

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Posted 1 year ago

“I have always been extremely satisfied with Rohan, their clothes have always been great quality and hard wearing and always recommend them to friends.”

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Posted 1 year ago

“ROHAN clothing is always exceptional. This time for me they got my sizing (14 short) exactly right and I am delighted with my water repellant jacket. In fact, I was so pleased, I bought a micro grid jacket for layering as the weather gets colder - another good fit. The materials they use are always good for purpose. My only request would be to make short trousers shorter - 27 instead of 29"?.”

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Posted 1 year ago

“Excellent quality and meets my expectations and requirements”

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Posted 1 year ago

“The product is very good as per usual but unfortunately a member of staff at your Oxford office is not. I was not notified of the product arriving at the shop and when I dared to inquire the lady was rude. This is not the first time .”

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Posted 1 year ago

“Rohan clothing is just the best. I have been wearing their products for years for work, everyday wear and holidays. It’s practical, comfortable and washes well and lasts for years.”

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Posted 1 year ago

“Perfect fit pants. I appreciate the "short" option. Plus hassle-free payment and delivery to U. S.”

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Posted 1 year ago

“Excellent quality, speedy delivery.”

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Posted 1 year ago

“I had a problem with a coat leaking took it back to the store to ask what could be done I was presented with a brand new coat I think their customer service is Excellent”

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Posted 1 year ago

“Excellent service, excellent products….”

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Posted 1 year ago

“As ever a great garment and excellent service - and I'm sure it will be still great in 10 years time. But I do wish Rohan (and most clothes manufacturers) would think about left-handed people and especially those with pacemakers when locating a 'phone pocket.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Just bought my 3rd pair of Rohan bag shorts. They are smart and very practical. As with all Rohan gear they travel well and they are easy to look after. Unfortunately, my 3 children (all just over 30) perceive Rohan as ‘an old persons shop with old styles”. Nothing will convince them to even look at a Rohan catalogue or website - even thought they are all active, outdoor adults. The Rohan marketing staff need to look at their target market and enlist some new fans.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Love these crops.comfortable, right length, pretty colour. Great to pack for holidays.”

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Posted 1 year ago

“Really bad fit for me (though I do have difficulty with finding an appropriate sandal strap fitting) so had to return them. As I didn’t actually experience wearing them, I can’t really comment on how they might perform.”

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Posted 1 year ago

“A well made stylist garment. very practical at a decent price in the sale. Been Rohan customer for many years and both shops and on line service very good. Thank you Graham”

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Posted 1 year ago

“Roamers trousers are brilliant for everyday walking, hiking, dog walking yet smart enough to wear into town with a nice top. Well cut & most comfortable trousers ever.”

Helpful Report

Posted 1 year ago

Rohan is rated 4.7 based on 7,989 reviews