Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.66

4.7 Rating 8,100 Reviews

93 %

of reviewers recommend Rohan

4.7

Based on 8,100 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 28th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t actually tested the boots outside yet. But very pleased with the customer service from the Nottingham store. Able to try out the boots at home indoors for a few days to ensure they fit correctly. Very reassuring that able to do that as boots not cheap. Looking forward to wearing them next week when I am walking up near Keswick”

Helpful Report

Posted 1 year ago

“All items fit well and were as expected.”

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Posted 1 year ago

“As always, sizing and quality just right. Delivery time good. Many thanks, Barbara Rowe”

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Posted 1 year ago

“Quick, accurate, quality,price in the sale was good.”

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Posted 1 year ago

“Just what I wanted”

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Posted 1 year ago

“Very efficient, delivery speedy. Unfortunately boots ordered were to small/ tight and had to return, still waiting for my refund.”

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Posted 1 year ago

“I've looked at the latest sale items which keep cropping up in my emails. I was intending purchasing a Frost Point jacket at what I thought to be a very resonable price. However each time I tried to purchase the jacket it was unavailable (in any size). This I found disappointing, why do you show it being available on each email connection over the sale period?”

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Posted 1 year ago

“Unfortunately 1 item I ordered too small , & no larger size available. Easy to return at local store.”

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Posted 1 year ago

“I love the quality and comfort of Rohan clothing. The online sizing comes up big for me so I sized down for trousers.”

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Posted 1 year ago

“Great company with high end gear. Never had a cause to complain.”

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Posted 1 year ago

“Great selection of clothes and easy to navigate website. Clothes are true to size and good quality. Fast delivery too”

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Posted 1 year ago

“As always excellent service and delivery.”

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Posted 1 year ago

“The clothing is good quality and long lasting. The service is good.”

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Posted 1 year ago

“My mens jeans are of high quality and are very comfortable. They have a flaw that I did not expect. They have button flies. This becomes a problem when needing to pee, whether in public gent's or in private . I have to open all the buttons to complete the operation safely. Embarrassing”

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Posted 1 year ago

“I'm very pleased with my purchase of two shoreline tops. I have ordered them in the past and they wash and wash. I just hang them on a hanger and they dry overnight. I would definitely recommend them.”

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Posted 1 year ago

“Excellent quality..”

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Posted 1 year ago

“I have been a customer of Rohan for over 40 years. Their kit is always well thought-out & well-made. I bought these items for my wife who is happy with them. I'm sure she'll get good use out of them.”

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Posted 1 year ago

“Excellent.”

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Posted 1 year ago

“Oboz Katabatic Low B Dry: advertised as waterproof. My shoes were categorically not waterproof. I had a wet sock after a short walk through damp grass. This was the first time these shoes had been outdoors. Staggering failure for a £150 product.”

Helpful Report

Posted 1 year ago

We apologise for your disappointment with the Oboz Katabatic Low B Dry shoes and the inconvenience you've experienced. Our team is dedicated to quality and we're sorry for the issues you have encountered. We are concerned to hear about the waterproofing problem with your new shoes. We stand by Oboz and know that they conduct rigorous tests. With that said, please contact us at post@rohan.co.uk or call us on Freephone, 0800 840 1411 (Monday-Friday,9:00-17:00) so we can get this resolved. Thank you for your time.

Posted 1 year ago

“As always, quality practicality in these well made garments. I love the generous and secure pockets too in my troggings.”

Helpful Report

Posted 1 year ago

Rohan is rated 4.7 based on 8,100 reviews