Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.67

4.7 Rating 8,059 Reviews

94 %

of reviewers recommend Rohan

4.7

Based on 8,059 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality clothing across their range of products”

Helpful Report

Posted 3 months ago

“Keep buying stretch bags when they are on offer and available in colour I can live with. They are indistruct -able. Click and collect service always provides rapid availability.”

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Posted 3 months ago

“I bought a pair of your Dry Ranger trousers on the 12 December 2023 ! Tonight in work the fly zip has broken! These cost £150:00 ! I would expect much, much, better quality for that price, they are not even a year old, plus I now have to walk around with my flies open to all, I will never buy another Rohan product.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to write a review. Please be assured that we value our reputation for making high-quality goods and we were very sorry to learn that you have been disappointed with your Dry Ranger Trousers. Please rest assured that a member of our Customer Service Team will be in touch shortly. Once again, thank you for your review.

Posted 3 months ago

“Brilliant service again!”

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Posted 3 months ago

“Been using this waterproof jacket for a year now, It is an absolute bargain for the price and a great jacket for all purposes.”

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Posted 3 months ago

“Great coat fits 'a treat'”

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Posted 3 months ago

“I am still waiting for delivery of my 'recent order!! I requested delivery by Royal Mail (which would be passed on to An Post) and was told it would be done that way.”

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Posted 3 months ago

Thank you for taking the time to write a review. Please rest assured that a member of Customer Service Team will bit in touch shortly.

Posted 3 months ago

“The staff were very helpful even though they didn't notice that all my clothes I eas wesring were Rohan.”

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Posted 3 months ago

“Ordered by phone. Very efficient and prompt delivery. Now waiting patiently for the weather to get cold to wear the winter roomers.”

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Posted 3 months ago

“Exceptional clothing which does the job it states. Easy care and long lasting. True to size.”

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Posted 3 months ago

“My first pair of women’s dry roamers. Love them. They have kept me warm and dry in terrible wet weather . They wash well. Love the hidden pockets. I love they come in short length - perfect for me as don’t have to have them taken up - always a bonus. I am usually a UK 16 but the 14 fitted perfectly. Will definitely be buying more”

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Posted 3 months ago

“I love the feel of Rohan clothes but do wish they'd stop making trousers so long. I always have to turn them up by 5 cm. I miss the Milton Keynes shop and the helpful advice of the staff there. Not the same elsewhere. Very fast mail order service now.”

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Posted 3 months ago

“Your products are superb, if a little expensive. I visited your Ambleside shop yesterday and the female assistant who attended to, and served, me was outstanding. Nothing was too much trouble for her and she devoted a lot of time to me and my questions. I was extremely impressed by her customer focus and service.”

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Posted 3 months ago

“Excellent products”

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Posted 3 months ago

“Excellent lightweight flexible trousers”

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Posted 3 months ago

“Good gear for the money”

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Posted 3 months ago

“The Farne Jacket is indeed lightweight and waterproof. However the hood design is most awkward….unless you wear a baseball cap the hood rides down over your eyes.”

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Posted 3 months ago

Thank for taking the time to review our Farne Jacket. The hood construction with the adjusters at the side and at the back allows the hood to fit around the face, the peak should not be over your eyes as it can be pulled in quite a lot to establish a good fit. Using the adjustor on the back of the hood can make quite a difference to the fit. This then leaves the peak at the front protecting you from the rain. The design of the hood also allows for a hat to be worn underneath in cooler weather. Should you need any further assistance please contact our Customer Service Team.

Posted 3 months ago

“We have bought lots of Rohan and have always been satisfied with them and the service but I have sent a pair of jeans back because they were too big but I have heard nothing I have proof of return from the post office if it is required.”

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Posted 3 months ago

“Quality garments which last for decades. I buy only when on offer.”

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Posted 3 months ago

“Love Rohan clothes. I would like some thicker fleeces and not all these thin micro ones. Please allow for ladies with busts in your sizing we are not all built like men.”

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Posted 3 months ago

Rohan is rated 4.7 based on 8,059 reviews