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Rohan Reviews

4.7 Rating 7,989 Reviews

94 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 7,989 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 29th July 2024

Jonathan Hanson

Rohan 5 star review on 19th March 2024

Rohan 5 star review on 16th March 2024

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Rohan 5 star review on 16th November 2023

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Rohan 5 star review on 2nd February 2023

Rohan 5 star review on 7th December 2022

Rohan 5 star review on 6th October 2022

44

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At home or away I rarely wear anything other than Rohan trousers. Very recently I ordered a pair online which were not quite what I expected but was able to return them at a Rohan shop without any fuss. So helpful. Pat Barker”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“I returned a faulty jacket to the Oxford store. Vlad and Kanoko were extremely warm and friendly, providing a 1st class service. Nothing was too much trouble. They arranged a replacement to be sent to my home address. Exceptionally good customer service is rare these days, so thank you for service”

Helpful Report

Posted 1 year ago

“Like the improved website, and ordering and delivery to home address was straightforward and timely.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“An excellent well-made range of products have been used for many years, easy care oflarge benefit”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Travel globally with my work, to a variety of climates and spend a lot of time outdoors in the field/bush. I use Rohan clothing extensively, shirts (travel), trousers (field) and a lot of merino kit. Unfortunately, there is a huge discrepancy in the quality/sizing of the long sleeve merino tops, if you go true to size it is absolutely skin tight and, annoyingly, the sleeves are often very short. I always go for a size up to have some room and better-fitting, more comfortable sleeves. The long sleeve silver t-shirts are superb with their sizing, if only the merino tops were like these!”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“I find the quality of Rohan clothing to be a cut above a lot of other brands and the service in their shops and from their customer service team on the 'phone is exemplary. I made an online order that didn't complete because of a problem with the payment system and the customer service team sorted it out for me immediately and organised next day delivery free of charge. Excellent service.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Enjoyed visiting stores in Bristol, Hereford, Shrewsbury and Truro when living nearby. Prefer to shop that way. The catalogue does not do justice to your products. I like to see true colours, feel fabrics, try different sizes to get a good fit and get advice from a knowledgable assistant. I am sorry that you have closed the Truro shop. Other retail outlets never stock your full range.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Have been buying Rohan clothes for 15 years or more. For wearability and ease and speed of washing and drying when on holiday they are fantastic BUT I have become increasingly disappointed with the way the sizing has changed particularly of the trousers. I have always been a size 8. My 15 year old size 8s fit well. My more recent purchases are bigger and can only be worn with a belt and long top. Sadly I will not be buying any more trousers unless you introduce size 6 to your range.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Staff couldn't have been more helpful.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Last Rohan raincoat lasted 26 years! With regular use. Had to buy another one. Seems as well made as the last one with better protection against rain and a slick hood design. I look forward to another 26 years!”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“The men’s slider trousers were a lovely slim fit for my husband and the fleece lining makes them ideal for winter walks.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Very Satisfactory quality and smart but I find rather expensive. have recently returned two items to exchange for larger size. will review again when replacements received.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“I have been buying Rohan products for many years and they have always lived up to expectations”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Brought some Joya shoes for my Dad who is really happy with them. Efficient service, ordered online to collect in store. Highly recommend.”

Helpful Report

Posted 1 year ago

“No Answer”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Excellent service as always from Rohan. Despite a predicted slightly longer delivery time than in the past, the goods in fact arrived one day ahead of schedule. They were well packaged and just what I wanted!”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Excellent service and returns policy. Great to get something I want half price in the sale.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“The website was being fractious when trying to place my order. But on contacting customer support it was suggested I call direct whilst they sorted out the website issue. On telephoning, my order was promptly processed and delivered. 3 stars for the website, 5 stars for lady who took my order.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Excellent service, fast delivery excellent quality”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“The purchase was not online but by 'phone. As always, the order was taken in a friendly and efficient way; email confirmation of the order came through immediately; subsequently, there was accurate notification of delivery time. My occasional email contacts with Rohan have always been dealt with promptly and courteously. Rohan emails always keep you notified about offers, new products etc - perhaps a little too much at times! There is a limit as to how much new 'gear' I can reasonably use in a year and my purchases are little influenced by the number of emails received, which, at times, seem almost daily; often they are not opened. (A small point - in general, Rohan are a very user-friendly firm and the quality of their goods remains high.) In terms of recommending Rohan to a friend etc, that would obviously depend on what their requirements were.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

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Rohan is rated 4.7 based on 7,989 reviews