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Rohan Reviews

4.7 Rating 8,103 Reviews

93 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 8,103 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 7th December 2022

45

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every item I have bought has been of the highest quality and extremely comfortable and hard wearing. The clothing is not the cheapest on the market but for me it represents the best value.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Well designed clothing and equipment.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Having dealt with Rohan customer service recently, regarding a problem I had with a product, the team dealt with the query promptly and efficiently. Over the yearsI have owned Rohan walking wear l have always been satisfied with the wear they have given me. I feel sure the new Brecon coat will do the same.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Been a customer of Rohan's for a few decades now. They make great products. The new stuff is really good. Wouldn't hestitate to recommned them to anyone who asks.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Rohan's socks are brilliant. Warm, comfy, wash well, dry quickly and last for years! So pleased to get them half price in the sale so 2 new pairs each for me and the husband!”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Excellent quality products”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Some of the best walking trousers I have. At 5'3" I ordered the short length size 14 which are a little long but still wearable and had to add a belt as the waist is a bit big. They're waterproof and windproof but not warm at temperatures below zero. You definitely need another layer for warmth.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Initially I ordered the wrong size winter walking trousers which I collected from Rohan shop in Southport. The staff there were brilliant and found the correct size and colour for me. Truly exceptional customer service. Highly recommended”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“The item I purchased went into the sale almost immediately after I collected it so I was not very happy.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Excellent products, excellent service”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Delivery of voucher excellent and in time. I would have liked to be able to put a name and message in the voucher. Also as the sender of the voucher I could not put the reciever’s mobile number to be contacted if there were any difficulties in delivery.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I really like Rohan products and have been using them since the company started in the 70's. Great quality and fit. Their prices may seem high, but when you consider I am still wearing items bought over 40 years ago you can't complain! Having just had to use their customer service department (due to my mistake when placing my last order) I can confirm that the service is second to none.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Staff Always happy to help, very knowledgeable , good products”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Excellent service. Arrived promptly. Good quality items. Have been buying Rohan for 32 years”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“i ordered the Polar gloves online and was pleased by how promptly they arrived. the size is perfect and the gloves are lightweight and warm”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“very good service, reliable and no hassle refunds if required”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Excellent outdoor and casual clothes.The shops we visit are well organised with friendly, helpful staff.Telephone orders are dealt with efficiently too.We prefer to speak to a person rather than order online,so long may it continue.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Well made, quality products designed with practicality, comfort and style.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Delivery day 1: DPD will deliver between DPD failed to deliver on three occasions over 3 days - delivery will be ....driver is running late...item is at Bristol depot...sorry we missed you - bastards never called - 3 days running and I waited in for 4 hours on 2 of those days. Finally collected from Argos. Rohan is 100% to blame for employing such a cowboy outfit and shows contempt for it's customers. Goodbye Rohan”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Always excellent service and customer friendly attitude.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

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Rohan is rated 4.7 based on 8,103 reviews