Login

Start Free Trial Are you a business?? Click Here

Rohan Reviews

4.7 Rating 8,084 Reviews

94 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 8,084 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

Write Your review

Tell us how Rohan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rohan 5 star review on 29th July 2024

Jonathan Hanson

Rohan 5 star review on 19th March 2024

Rohan 5 star review on 16th March 2024

John Briggbolton

Rohan 5 star review on 16th November 2023

Elizabeth Fisher

Rohan 5 star review on 2nd February 2023

Rohan 5 star review on 7th December 2022

Rohan 5 star review on 6th October 2022

44

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not used the service for many years so I suspect either someone is using my ID or your algorithm is faulty. My rating is based on memory of my last alteration, as I say, many years ago!”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“The online service is very efficient. The Preston shop is extremely helpful and friendly. I cannot complete the question about how quickly I received a response as I received the response next day (no box to tick for that)”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Rohan have always delivered great clothing etc and their delivery, either to home or shop are always on time, for over thirty years….. Their materials set them aside from the rest.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“I love Rohan Roamers, both ordinary and winter! It’s so easy to order online and have them delivered to a store not far away.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Really impressed with the service received. I only had a problem with the website payment not showing I had paid. Rather confusing and resulted in me calling the help line. Really friendly, helpful and understanding lady whom spoke to me.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Excellent jacket at very good price in the sale, but having said that I would have been happy to pay the full price given it is so good.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Excellent service, brilliant trousers.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Prompt delivery and I’m pleased with the shirt.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“A very prompt and efficient service.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“I have been buying Rohan products since you first started selling Bags and have never had any problems . I have always been totally satisfied with all my purchases .”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Quality products that do the job well, good price in sales especially.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Great styling, great fit and no ironing!!”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“EXcellent garment, doing exactly what I wanted.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Brilliant Company to deal with Excellent products that last really well , protect you from the sun(and some fabrics from insects!),and are so functional - including great pockets/zips/ security. Another great feature is they wash well and dry quickly .After all these years I have never lost a single button !”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Rohan you asked for my feedback so please consider the following: I have been purchasing Rohan products for just over 10 years now and liked both the quality of the garments and their practicality. Personally, I think recently Rohan have started to lose direction in relation to what Rohan customers want and like. Changing well known traditional styles and making things like pockets non practical and almost pointless is alienating your customer base. Rohan, stick to what you are good at, keep your loyal customers and don’t follow trends that are pointless. You used to make some great clothing that people would buy because it was practical and of good quality. I think your main target market is the age range 50 plus, embrace this age group and stop trying to attract a younger age group, as people get older, they want comfortable and practical clothing that looks good but not necessarily fashion and trend orientated, this does not mean that your items need to be bland and colourless and I hope you find a way to keep both loyal customer and find new ones.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Poor service from Trentham store”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Thanks to the Guildford shop for excellent guidance.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“I am still waiting for the refund for the coat l returned on 24th December?”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Exelent service goods delivered to chester store staff very nice and helpful”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Rohan never disappoints. It’s products are excellent quality, designed for purpose, look good and last a lifetime.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

«
1
2
...
147
148
149
150
151
»

Rohan is rated 4.7 based on 8,084 reviews