Login

Start Free Trial Are you a business?? Click Here

Rohan Reviews

4.7 Rating 7,990 Reviews

94 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 7,990 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

Write Your review

Tell us how Rohan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rohan 5 star review on 29th July 2024

Jonathan Hanson

Rohan 5 star review on 19th March 2024

Rohan 5 star review on 16th March 2024

John Briggbolton

Rohan 5 star review on 16th November 2023

Elizabeth Fisher

Rohan 5 star review on 2nd February 2023

Rohan 5 star review on 7th December 2022

Rohan 5 star review on 6th October 2022

44

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable quality and fit”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Website is very good except for the size guide which is not correct. I already had 4 pairs of Troggings and wanted more so I checked the guide and bought the size I always have, 14 regular. The navy pair are OK just a bit bigger than usual but the brown pair were far too big, measuring 18inches across at the waist. As they are supposed to fit a 33 inch waist, it was not a surprise that I had to return them. When the sizes change there should be a note on the page. The prices are high at Rohan so the goods must reflect top quality.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Bought my husband what I hoped would be a really warm, waterproof coat, slightly longer size. All excellent but the zip a complete nightmare. Always engages but only very occasionally pulls up - can take 5 minutes to get it to work. Any suggestions? Used the email given for customer services but it does not work.”

Helpful Report

Posted 1 year ago

“clear website, easy ordering and payment, prompt delivery. Thank you.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Have tried them on but not used them they seem fine and happy that there is a button at top of zipper unlike my other trousers”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“The jeans were a perfect fit and lightweight.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Excellent service at Exeter branch when I collected my order and found it was wrong size! Totally my fault, but the staff were sooo helpful.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Advanced jeans: well designed and comfortable.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Sadly found that the Winter Fusion trousers were a much tighter fit than my normal 38 reg, Tried on 40 reg but found them too restrictive compared to the normal Fusions. Why, oh why, don't you bring back the traditional Fusion trousers? I know of other people who would love to have them back as well as myself.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“The item I was looking for was out of stock and the very nice lady at customer services managed to get me the last shirt available after checking every branch. I call this very good service”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“I bought these jeans for a present. I wanted them to be warmer than the normal jeans so that my daughter could wear them on country walks. I already own several pairs of Rohan jeans including one pair intended for winter. I've been very pleased with all of them. Both my daughter and I are delighted with this latest pair. We're a size 12 and the fit is fine. The material is warm but not bulky. As always the quality is excellent and I can recommend them to anyone wanting jeans for the winter. Communication re delivery was also excellent.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Good quality clothing. Not cheap but very good value.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“I love the product quality but sizing can be a bit haphazard. Hats need to be adjustable for different head sizes. It would be helpful to have a plus size in the knickers. I'm a 16 but the large is a little snug.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“the service was excellent and the product exactly as described”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Online ordering is fairly simple, the only niggly is being taken back to the top of the entire product range page when exiting from an individual product choice. Finally cannot understand why, when having ordered product into store and, on the rare occasion of deciding it does not fit, why the refund cannot be processed there and then instore, rather than wait another 3/4 days for the refund to be processed through Head office.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Very efficient, professional response via tel.Could make tel.no.larger for poor vision on sale flier!”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Very well made I have used Rohan for years but one expects the product to be good as it is pricy.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Good service, good quality clothing”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Great, thanks Rohan”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Excellent service. Garments arrived quickly. Staff in store very friendly and helpful.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

«
1
2
...
69
70
71
72
73
»

Rohan is rated 4.7 based on 7,990 reviews