Login

Start Free Trial Are you a business?? Click Here

Rohan Reviews

4.7 Rating 8,088 Reviews

94 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 8,088 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

Write Your review

Tell us how Rohan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rohan 5 star review on 29th July 2024

Jonathan Hanson

Rohan 5 star review on 19th March 2024

Rohan 5 star review on 16th March 2024

John Briggbolton

Rohan 5 star review on 16th November 2023

Elizabeth Fisher

Rohan 5 star review on 2nd February 2023

Rohan 5 star review on 7th December 2022

Rohan 5 star review on 6th October 2022

44

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We like the clothes very much and also the staff of Rohan Shrewsbury... We've been Rohanistas since the late 70's. The current long-term sale/clearance is counter productive for us though...almost daily emails with clothes we didn't buy in the first place and which now come only in very small or enormous sizes. An impression of desperation on your part comes across...”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Great gear great service great adventure, Rohan keeps you going!”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Rohan clothing has been my mainstay from over 30 years, being usefully and sensibly designed and manufactured. The clothing has technical features that mean it offers more to the customer than regular garments. The products are generally very durable, and I still wear items bought in the 80s. That said, I feel that the sizing has become erratic in recent years, and I no longer buy the iconic Bags because of this.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Find Rohan products of a very high quality”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Lovely jacket, good fit, great colour, very light yet warm, even the price wasn’t too bad in the sale. Unfortunately not waterproof and I’ve been soaked through twice while wearing it.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Excellent service, including the handling of returns. Polite, helpful and very efficient”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Rohan clothes are expensive. Some are good. Some are not. I returned a coat and was given a voucher as it had been worn. The customer service girls were lovely and so so helpful. However I have tried to buy more clothes but just cant find the correct ones for me. They are sometimes quite different to how they are advertised. So I now have to send back the ones I ordered online. I now feel obligated to buy "just something" to use up my voucher. However I will take my time and get something I really like. Not sure if this review makes sense so dont put it on your website. Customer service are wonderful. Just products arent quite what they say on the tin. Sorry not to be more positive. Kate”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“The ordering process was simple and easy to navigate. The website is designed well and is straightforward. No problem.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“EXCELLENT SERVICE”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Service excellent but website could be improved in my view. I placed order but when you sent confirmation E-mail I saw that I had mistakenly agreed to have order sent to Store in Aberdeen when my intention was to have it sent to my home address in Ireland! Maybe you should make it easier to avoid such mistakes by stressing the need to review before final payment click. Thank you. Brian Canniff”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“OK. But I hate clammy unlined sleeves in waterproof clothing.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Excellent quality and long lasting wear”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“I have always liked the quality and functionality of Rohan clothing but sometimes find the sizing and styling a bit hit and miss in the more casual designs for tall thin people. It has never stopped me buying and returns are easy.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Excellent service. Colours though, quite limited & regular trousers sizes always seem rather long.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“The quality of materials used and workmanship is extremely good. Mail order is very efficient.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Very good service in all the Rohan shops I have been in. Always friendly and very helpful. The clothes wear very well. They are a good fit for me and the casual looks suit my lifestyle.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Love their clothes and also lovely good service and being able to buy everything online and return if it doesn't fit”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Rohan gear is top draw. The Helix jacket just purchased is excellent”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“I love Rohan clothing. Been buying it for years, lasts for years. Customer service is always excellent.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Staff at Beverley as usual have been very helpful”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

«
1
2
...
183
184
185
186
187
»

Rohan is rated 4.7 based on 8,088 reviews