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Rohan Reviews

4.7 Rating 7,990 Reviews

94 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 7,990 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 29th July 2024

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Rohan 5 star review on 19th March 2024

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Rohan 5 star review on 16th November 2023

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Rohan 5 star review on 2nd February 2023

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Rohan 5 star review on 6th October 2022

44

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and no problem returning items ordered on line. Keep it up.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“My recent order split between your warehouse and a store. The store got it wrong. The order and accompanying form clearly stated the size required and the store sent the wrong size. This has meant I’ve had to organise a return and still have not received a replacement. Not impressed.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“We have worn Rohan clothing for almost 30 years, initially for UK hill-walking, later for overseas travel as well ; and for many years now as every-day wear. Almost everything we wear is Rohan. Great clothes,great gear, excellent value for money.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Having been a loyal customer supporting Rohan for many years now , seen many people wearing Rohan before I heard of them.. never felt the need to leave a review so here it goes.. Newcastle branch of Rohan moved so time ago from Eldon garden to Hood Street in the City.. and the lovely staff recognised me from previous interactions in the former shop.. Still wear all of the items except for a pair of bags that I still have but no longer fit my waist (that tells me, I've had those bags for nearly 20 years plus), everything from Rohan lasts for years and years if kept properly cleaned and looked which doesn't take a lot , overall I'd highly recommend anyone who hasn't used Rohan to get out to the nearest shop or look online at Rohan. In my view, excellent quality and durability is the key to holding on to customers. Once I bought a big winter jacket .. and the staff in Newcastle Rohan were amazing and exchanged it for a brand new one after right pocket got a hole in above the flap where velcro rubbed against it wearing away a small hole and was amazed it was exchanged, applaud Rohan 👏”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Excellent jacket (Helios) and good value in sale”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Bought 34" winter fusion trousers, a repeat of an order of 5-6 years ago. Latest version is true at 34", but waist is physically an inch smaller than the pair bought previously. OK, but the earlier pair allowed the more easy wearing of heavy winter shirts. Disappointed at material skimming (minimising costs?) 3-4 weeks later bought a second pair of trousers for store pick up - this time never received phone call to pick up (as instructed by Rohan) from store over ten days from dispatch. Went to store, said they were so busy with sale that if you didn't answer they just hung up! Why not leave a message?”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Shop staff are excellent”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Good value clothes for all seasons and activities. Lightweight and quick drying for travel,”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“I purchased a Harbour Coat 2 wks ago. Delighted with it. Extremely well made. Lovely shade of green. Fits well with room for a jumper underneath. It is very warm and cosy, but light weight. I have been a Rohan customer for 30yrs. Love their gear.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Always extremely happy with the quality clothing. Never disappointed! Web site easy to navigate. Delivery quick and easy returns system! ( not that I ever have to return anything only perhaps a change of size). A big thankyou for being extremely reliable and trustworthy!”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“My latest on line experience was not good, information on the delivery was inaccurate and incomplete. Maybe this was because of the problems Royal mail is having with parcels. The products purchased were satisfactory so hopefully the delivery updates will be better in future.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Excellent high quality products, with experience that their clothes generally last for years. Practical and comfortable, some are smart-enough for work purposes.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Most of my clothes have been purchased from Rohan over the last 10/15 years. The quality is excellent and the staff are always helpful knowledgeable polite and friendly both in the shops and online. I would have no hesitation in recommending Rohan and often do!”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“I buy Rohan trousers because they fit me, although I have to shorten the short size. They suit me because I have large thighs, so please don't make them narrower. I have a pair of Dry Roamers that I rate very highly but the latest pair are cut differently in the legs which is a shame. I have previously spoken about the colours, I think having Navy and Black as the choices recently didn't show much thought had gone into it. I have several lightweight fleeces full length zips. the best one is the first I bought years ago. It is the best size-wise, shape, design. They are all the same size on the labels but not if you lay them on top of each other, shame.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Great quality clothing comes at a price. As a conservation volunteer I bought some Rohan trousers over 20 years ago to work in, and they’re still going strong!! More recently I bought some walking shoes in the sale and they were so comfy I went back for a second pair. You can’t fault the quality of the goods I just wish I could afford to shop there all the time rather than just when they have a sale on…”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“The trousers fit well and feel so comfortable.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“GOODS AS DESCRIBED”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Great products, if a touch pricey”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“I am a regular customer of Rohan. I started wearing Rohan clothes for work and family trips to Asia. Since then, branched out into UK wear. Always well thought out design and performance, combined with easy care and lightness (important when travelling). One small issue is that I find the jeans not as hard wearing as other makes, but probably because they are more designed for comfort and warm weather performance than hard wearing, so I tend to pick them up in your sales, as I do get through them. Love the shirts.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Great service great products”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

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Rohan is rated 4.7 based on 7,990 reviews