Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.67

4.7 Rating 8,084 Reviews

94 %

of reviewers recommend Rohan

4.7

Based on 8,084 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Anonymous // 01/01/2019

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“Have purchased many items from Rohan over the years and have been excellent. This jumper was bought as a present but again fantastic”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“great products and service - pricing a fair representation of quality”

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(Rohan.co.uk) - Posted 3 years ago

“Always excellent quality and true to size. Product description correct.”

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(Rohan.co.uk) - Posted 3 years ago

“I have been a loyal Rohan customer for years but now greatly miss my local shop at Tunbridge Wells!”

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(Rohan.co.uk) - Posted 3 years ago

“Rohan products have rarely let me down and I have been buying them for many years. On 1 occasion, I have had to return a product it was dealt with swiftly and professionally. My only grumble is that some items now come with the Rohan logo as a transfer rather than embroidered which means after a short time, the logo starts to fall off and looks really tatty.”

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(Rohan.co.uk) - Posted 3 years ago

“No bother, I knew the size as have shopped wi you I store before. Very easy to use website and collected item in store. Friendly, helpful service from your Aberdeen branch. Thank-you”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“I purchased two pairs of Newtown chinos and I'm happy with quality and fit. I do not approve of "designed in Britain" only to find that the goods are manufactured in the PRC. The origin of manufacture should be clearly visible prior to purchase.”

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(Rohan.co.uk) - Posted 3 years ago

“Ive been purchasing ROHAN clothing for over 25 years. Whilst they can be expensive, I've found that the longevity of my purchases make it very cost effective in the long term. The clothing is hardwearing and completely fit for purpose. My only complaint is some of the clothing Ive bought is discontinued when looking to purchase more.”

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(Rohan.co.uk) - Posted 3 years ago

“Great product, high price but high quality”

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(Rohan.co.uk) - Posted 3 years ago

“Brilliant! Keeps the wind and rain off and keeps me warm. Slightly rustly but feels good and moves well”

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(Rohan.co.uk) - Posted 3 years ago

“Bought these for a present but I’ve bought them before they are super good quality and very soft”

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(Rohan.co.uk) - Posted 3 years ago

“The best informal clothes”

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(Rohan.co.uk) - Posted 3 years ago

“Excellent products, excellent service.”

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(Rohan.co.uk) - Posted 3 years ago

“Summit trousers are very comfortable, warm and waterproof. Good fit (size 10, normally 12) but regular just a bit too short and long too long! Have had to turn up the long. I’m 5’ 8””

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(Rohan.co.uk) - Posted 3 years ago

“Customer service is absolutely exemplary and so efficient. This is exactly how business should be conducted. Nothing short of wonderful. And of course all the clothes we ordered are perfect.”

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Posted 3 years ago

“I received my Dry Roamers today. Already have a pair of Roamers. I bought the Dry Roamers on recommendation from fellow walkers who already own them. The trousers are well made and have a relaxed fit everywhere except the waistband which is quite ‘snug’ - was disappointed to discover little or no stretch on the waistband compared with my normal Roamers. If you are a lady of a certain age and a hold a bit of weight around the middle you might find the waistband a bit restrictive”

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Posted 3 years ago

“I bought a Kendal jacket in Keswick branch and decided on returning home that the style did not suit me or appropriate for me but I was unlikely to be able to return to the shop. Rang the company and they sent by email a free return postage label then rang me up to arrange a refund which arrived in 24 hours. Excellent service and really helpful staff. Great testament to customer service by a UK company”

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Posted 3 years ago

“I would just like to give customer service and the person who repaired my trousers a big thank you. I have been a customer for 30 years. Great clothes that are always a good quality and fit. Thanks”

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Posted 3 years ago

“All clothing accurately described, sizing accurate, quality goods and dependable service.”

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(Rohan.co.uk) - Posted 3 years ago

“I have a lot of Rohan clothing as it is good quality, lasts a long time and looks smart. Normally Medium size fits me very well but the gilet I purchased recently would have easily fitted a tall Large size. However, the returns process was simple and the cost was refunded in good time.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

Rohan is rated 4.7 based on 8,084 reviews