Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.66

4.7 Rating 8,099 Reviews

93 %

of reviewers recommend Rohan

4.7

Based on 8,099 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

Write Your review

Tell us how Rohan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rohan 5 star review on 28th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would absolutely recommend Rohan. I have used this company for many years and have always been delighted with anything I have bought.”

Helpful Report

Posted 10 months ago

“Staff in the Ringwood Shop are very helpful and friendly, excellent service always. Shopping online has always been easy. Trousers I bought Roamers are excellent and comfortable, definitely recommend.”

Helpful Report

Posted 10 months ago

“Good products backed up by an efficient level of service.”

Helpful Report

Posted 10 months ago

“I ordered a gift voucher extremely quick efficient delivery”

Helpful Report

Posted 10 months ago

“Very small in size and not consistent which makes it difficult to shop on line.”

Helpful Report

Posted 10 months ago

“Only bought a few items over the years , but the quality is as good if not better than ever , staff in the shops very helpful and online it was easy to place an order , think from now on rohan will be my number one outdoor gear supplier”

Helpful Report

Posted 10 months ago

“Love their gear although colours not always to my taste. Swift delivery. No quibble returns”

Helpful Report

Posted 10 months ago

“Deligthed with the new colour ranges. Always a great product build quality ande fits to size. The Rohan product range has a great wear and wash rate - always looking crisp and fresh.”

Helpful Report

Posted 10 months ago

“Great products that do what they say on the tin!”

Helpful Report

Posted 10 months ago

“Excellent products service very good. Fully recommend 😊”

Helpful Report

Posted 10 months ago

“Rohan clothing is well designed and fit for purpose, outdoor activities. It washes and dries easily. The clothes wear and wear, I have yet to wear anything out.”

Helpful Report

Posted 10 months ago

“I've been a Rohan customer for many years but my most recent purchase had very confusing, conflicting messages about delivery days. First the parcel was due on Tuesday, then it was due on Wednesday, then a time was advised for delivery which had already passed on Tuesday so I assumed it referred to Wednesday (apology for late delivery still listed) then it turned up at 1pm on Tuesday after the time slot I'd been advised of but a day before! My plan was to be in for delivery of large package containing wellies as originally expected on Tuesday - I almost decided to go out as it's delivery was then due on Wednesday and was relieved not to have done as, having no near neighbour but being visible from busy road, the big parcel would probably have been left outside my front door. I've bought in your shops before or had ofems delivered there but definitely also had things sent direct but don't think Amazon has been responsible for delivery before.”

Helpful Report

Posted 10 months ago

“As a result of shoddy goods and shoddy customer service I was given a £20 voucher "as a gesture of goodwill. " This obviously had an expiry date so having lost all faith in Rohan it was spent on a "cheap " neck warmer to avoid putting anymore money into Rohan's pockets. Rohan's products have become inferior and overpriced, I will not be buying again.”

Helpful Report

Posted 10 months ago

“Brilliant website and company . Orders come on time and the quality of garments is amazing. True to size as well. Love everything I have recently bought . Returns are easy too”

Helpful Report

Posted 10 months ago

“Rohan are excellent, quality practical clothing and accessories, shop staff are always friendly and helpful, especially the Newcastle staff who we love, in particular Lynne and Sharon”

Helpful Report

Posted 10 months ago

“Happy to pay for quality items”

Helpful Report

Posted 10 months ago

“The staff were very efficient, pleasant and accomodating ( we were going to an art gallery so left the jacket in the store to be picked up later).”

Helpful Report

Posted 10 months ago

“Great people, and in depth product knowledge. Wonderful products for light travelling. Worth every penny!”

Helpful Report

Posted 10 months ago

“Rohan always delivers style, quality & efficiency.”

Helpful Report

Posted 10 months ago

“Rohan is my 'go to' for gear. Although my days of long hikes are a thing of the past, I now rely on their gear for dog walks and everyday general use. Excellent quality and sales are amazing value. it never disappoints.”

Helpful Report

Posted 10 months ago

Rohan is rated 4.7 based on 8,099 reviews