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Rohan Reviews

4.7 Rating 8,103 Reviews

93 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 8,103 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 7th December 2022

45

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“first-class product, first-class customer service. I recently bought the dry district chinos and they are superb.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Rohan does exactly what is says on the label, hard wearing, light and travel friendly. Only problem I have, you have stopped making your skinny jeans, please reconsider making them again.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“My husbands 'go to' for walking trousers. We have bought them for more years than we care to remember.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Excellent customer service and as always great product”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Fantastic customer service on sales and no quibble return policy for new products. Some of the products are amazing - my first thoughts include a lightweight barricade coat that is both stylish and completely waterproof, also some walking shoes that are amazing. Also some very smart trousers. Unfortunately not all the products are as good. I have had coats that absorb water like a sponge (this is barricade too), trousers that lose colour after a few washes, jumpers/ jackets that go clumpy ( the surface rather than smooth develops a bitty surface that looks old/ worn very quickly). Despite the advertising - the shops don’t really want to know about these issues. In the case of the trousers i was advised to dye them. Many of the products are very frumpy/ old fashioned (you have a near 70 year old saying this!!).”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I have always found Rohan's products and customer service to be first rate.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I have used Rohan for a great many years, as products ( if looked after well) last and look brand new, 2 products must be at least 15-16 years old! They use the latest knowledge to improve their products keeping Rohan ahead of the game,”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Excellent service.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Bought the Harbour Coat and loved it so much my work colleague bought the same after she tried mine on. We are now both toasty and warm in the playground. The staff in the Harrogate shop are so friendly and helpful which made buying the coat a pleasurable experience. I tend to avoid shops as staff can be intimidating and off putting but not the case in Rohan. What a fantastic team you have at Harrogate!”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Very swift service, easy to navigate website and excellent product”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Comfortable and durable. Excellent value.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Love the stuff. Sale makes it even more attractive”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“The service was excellent ,as for the stretch bags my legs have never been as warm ,I have motor and sensory neuropathy, would recommend Excellent”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I have been using Rohan online shopping for many years now-from gift vouchers, socks, dresses and blazers. Up to now, it never disappoints on quality, sizes and deliveries on time.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I've bought Rohan clothing for a number of years and find them comfortable and practical and generally of a very good quality. I do avoid buying the fleece products as they tend to go bobbly very quickly. I am a medium size and whilst the tops and jackets fit well, the shirts tend to be a bit smaller so again I try to avoid them or try them in the shop. When I have had any problems with anything I've bought the shop staff have always been extremely helpful.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I have quite a number of products from Rohan bought over many years and I have always found the quality second to none. They are good value, especially in the sale. Delivery is always prompt.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Would like to see more eco packaging used. Less non-recyclable plastics, use of cardboard packaging or boxes. Fast courier delivery service, and helpful customer service. Use of sustainable fabrics for clothing and boots, where possible”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Excellent customer service.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“It’s always easy to buy from Rohan - great info and importantly great products. Ordering & returns is also straightforward.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Excellent service and quality”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

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Rohan is rated 4.7 based on 8,103 reviews