Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.67

4.7 Rating 7,989 Reviews

94 %

of reviewers recommend Rohan

4.7

Based on 7,989 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In my mind, I must be Rohan's best customer. Nearly everything I wear is Rohan. I do think it is a pitty that they no longer make the oxford blue formal shirts I wear to the office, no need to iron and dry quickly. Still unlike cotton shirts they last. I also wish they still made the Nightfall jacket which I can tell you was wonderful to wear in Ukraine in January, it can get down to artic tempertures. However, they have brought in some excellent new stuff like Men's Riviera Stretch Trousers, which are smart enough to wear in the evening and practical for hill walking. Insect shield is excellent for travel to areas where you are likely to be lunch to an insect. Overall, I have found Rohan clothes to be very durable, practical and on the one occassion I needed customer service, what can I say, they were brilliant. Finally, I have other brands of outdoor clothes but in the main I find the fit and style and durability of Rohan to be better, hence most of my wardrobe is full of Rohan.”

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Posted 5 months ago

“Product quality as expected good feel and fit”

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Posted 5 months ago

“Always a great service from Rohan. We phone an order into the Perth store and within 5 working days we are in receipt of the goods. Excellent staff and customer service.”

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Posted 5 months ago

“Sales people in my local store are unfailingly helpful and pleasant. The website is easy to use.”

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Posted 5 months ago

“Nearly next day service, very good”

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Posted 5 months ago

“Based on own experience Rohan supplies a good range of generally very well-made, effective travel clothes. More expensive than mass outlet suppliers so true value for money always a question. Only real negative has been the durability of the jeans. A succession of jeans purchases over the years by myself & my wife which have ended up worn thin, torn, holed after a short time and relatively light wear has stopped us buying these items.”

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Posted 5 months ago

“get all my clothes from Rohan as long as i can get short leg High quality”

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Posted 5 months ago

“love the trousers but was very disappointed at the large the price drop the following week”

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Posted 5 months ago

“Good quality practical gear at reasonable price”

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Posted 5 months ago

“Straightforward ordering, efficient delivery and a very nice little bag”

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Posted 5 months ago

“Have always used Rohan for outdoor clothes, only complaint is that the sleeves are too long.”

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Posted 5 months ago

“Service is always good and punctual. Sorry you have moved over to Amazon delivery. It was so much better with DPD. Products are very good and always satisfied Strongly recommend you to anyone.”

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Posted 5 months ago

“Quality, comfortable clothes. Staff are helpful and efficient.”

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Posted 5 months ago

“Very baggy trousers”

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Posted 5 months ago

“Have used these underpants previously with the silver thread for sport and travelandveere some of the best fitting panysvvevever had saw these in the sale and bought another 3 of the same size I'm a a 32 waist so went for small good fit again. But not the silver thread this time so will have to see how they go but feel softer than my next or m&s one's. Of similar size.delivery prompt and as scheduled.”

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Posted 5 months ago

“very pleased, typical rohan quality.”

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Posted 5 months ago

“What a shame. I used to buy masses of items from Rohan, but ever since their policy of changing the names of garments year on year (in order to appeal to new customers, I was told in my local branch - Oxford), so that you can never find the same garment again easily, I've abandoned them. I have a lovely pair of "swift capri" trousers, with elasticated waist. No longer made, it would seem. My husband has a waterproof lined jacket, very light, that my son admired... Can I find it on the website now? Nope, the name doesn't exist any longer ("Mistral jacket"), or at least not in the same form.”

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Posted 5 months ago

“Express delivery failed to materialise. I was refunded but that as not what I needed when I order and paid for next day delivery.”

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Posted 5 months ago

Good Morning, Thank you so much for taking the time to share your feedback about your experience with Rohan. We truly appreciate your honesty and want to apologise for the inconvenience caused by the failed express delivery. Once again, we appreciate your feedback and thank you for bringing this matter to our attention. If we can offer any further assistance in the future, please do not hesitate to contact us. Warm regards, Rohan Customer Service

Posted 5 months ago

“Well made clothes that function well. Only criticism is that they are wrapped in plastic with no instructions about recycling.”

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Posted 5 months ago

“Wide range of excellent products for men and women, and delivery charges aren't too high”

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Posted 5 months ago

Rohan is rated 4.7 based on 7,989 reviews