Login

Start Free Trial Are you a business?? Click Here

Rohan Reviews

4.7 Rating 8,102 Reviews

93 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 8,102 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

Write Your review

Tell us how Rohan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rohan 5 star review on 28th December 2024

Rohan 5 star review on 29th July 2024

Jonathan Hanson

Rohan 5 star review on 19th March 2024

Rohan 5 star review on 16th March 2024

John Briggbolton

Rohan 5 star review on 16th November 2023

Elizabeth Fisher

Rohan 5 star review on 2nd February 2023

Rohan 5 star review on 7th December 2022

45

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The online purchasing experience is very easy with all the details of each item clearly set out. As a regular customer I know which size will fit without the need to try them. Delivery to my nominated store is prompt. The staff there are very helpful & knowledgeable. This is how the buying experience should be in all stores.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Love the stores and online delivery all the products are excellent..”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Love love these panties! Very comfy and soft. Bought 2 pair for upcoming trip. Will buy more!”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Already spoken to customer service. On line order last Thursday paying extra for a Saturday delivery. It didn’t happen. DPD not received the parcel. CS on Monday told me the delivery would be today- Tuesday. Still no delivery and DPD at 1pm still hadn’t received the parcel to be able to deliver. Cancelled the order even when I was offered the goods free of charge including a full refund. I’ve spent at least a £1000 in the last twelve months online and in the Keswick store. No more. I hate bad customer service. Two chances and your out. Back to Rab.”

Helpful Report

Posted 1 year ago

“This jacket is up to Rohan's usual high standard -Lightweight,warm and comfortable.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Good, well made product. Nice to be able to get 33 inch leg length. Gone down a size and worked well as this product has good stretch. ( Find my usual size comes up big).”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“I've bought Rohan clothing for many years and can highly recommend the company and its products. Everything is well made and well suited to the great outdoors. I was first attracted to the brand because they show that they have a scientific approach to keeping you warm and dry and don't just try to sell you clothing based on style.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Prompt service, with promised delivery times. Best gear around”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“I had looked for a good-fitting rucksack in many places. I should have looked at Rohan first! The Gregory Jade 33 comes in the XS size which is perfect if you are small build.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Staff both online and in the shop at Stony Stratford very helpful I look forward to shopping there again in the future”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Rohan is great. expensive, but value for money. however, I have already spoken with the help centre and they are passing the following message "up the line". "I ordered a jacket, that was on 'back order'. they collected the money, advised it would be shipped the next day, confirmed progress by email that it would be here (by coincidence) today; BUT, of course, it could not be as it was not in stock! the software system probably now thinks i am wearing it :) just a remindder to sort out the glitch cheers.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Great to be able to collect from shop and look at latest clothing for”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Fabulous warm coat.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“I ordered my stuffs to be delivered to Cambridge store.I went last Sunday and it was closed due to staffing problems. I rang on Monday to check that shop was not closed and was assured it wasn't. I am in Cambridge again today and the shop was closed again. I don't live locally so it was 2 wasted journeys. Not happy. It has a sign stating it was opened but no lights or anyone at the shop”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Rohan an excellent company. Purchased loads of clothes. Slightly disappointed at the reduced size breast pocket in the Dover shirt which is very important for mobiles. The Pennine shirt is superb so I bought another one Regards Fred Peace”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“As described. Good fit, not yet fully tested level of its waterproofness”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Always excellent, efficient customer services. Love Rohan clothing. Worth every penny as good functional, and hard-wearing. Am a huge fan.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“My second pair in another colour. Love them. I wear them for winter golf. Plenty of stretch for walking and for turning. Happy customer.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Love all my Rohan products , great service from knowledgable staff in the St Andrews store and superb online assistance when required - top end products”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Very comfortable and good for additional warmth on a chilly day. Pity about the limited number of colour options, otherwise I would buy another.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

«
1
2
...
62
63
64
65
66
»

Rohan is rated 4.7 based on 8,102 reviews