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Rohan Reviews

4.7 Rating 7,991 Reviews

94 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 7,991 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 29th July 2024

Jonathan Hanson

Rohan 5 star review on 19th March 2024

Rohan 5 star review on 16th March 2024

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Rohan 5 star review on 16th November 2023

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Rohan 5 star review on 2nd February 2023

Rohan 5 star review on 7th December 2022

Rohan 5 star review on 6th October 2022

44

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really like Rohan products and have been using them since the company started in the 70's. Great quality and fit. Their prices may seem high, but when you consider I am still wearing items bought over 40 years ago you can't complain! Having just had to use their customer service department (due to my mistake when placing my last order) I can confirm that the service is second to none.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Staff Always happy to help, very knowledgeable , good products”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Excellent service. Arrived promptly. Good quality items. Have been buying Rohan for 32 years”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“i ordered the Polar gloves online and was pleased by how promptly they arrived. the size is perfect and the gloves are lightweight and warm”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“very good service, reliable and no hassle refunds if required”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Excellent outdoor and casual clothes.The shops we visit are well organised with friendly, helpful staff.Telephone orders are dealt with efficiently too.We prefer to speak to a person rather than order online,so long may it continue.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Well made, quality products designed with practicality, comfort and style.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Delivery day 1: DPD will deliver between DPD failed to deliver on three occasions over 3 days - delivery will be ....driver is running late...item is at Bristol depot...sorry we missed you - bastards never called - 3 days running and I waited in for 4 hours on 2 of those days. Finally collected from Argos. Rohan is 100% to blame for employing such a cowboy outfit and shows contempt for it's customers. Goodbye Rohan”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Always excellent service and customer friendly attitude.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“If you are looking for a smart hard wareing trs that keeps your legs warm then winter fusion trs won't disappoint you, just bought my fourth pair, if they ever produce light grey or camel colour I would buy a another pair, sizes are slightly on the snug side which suits me, well done team for a great product & I speak years of experience of having my own mens shops.”

Helpful Report

Posted 1 year ago

“Comfortable and easy warming jacket Always having it handy when I take the dog out”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“A lovely jacket, gorgeous colour and great fit. Very pleased.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Very reliable and fast delivery of items. Generous offers in the sales. Excellent quality! Delivery this time was delayed by Evri. Evri seems to have had a bad reputation this time”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Excellent, long-lasting products. Not as cheap as others, but you get what you pay for. I've been buying their clothing for over 20 years now and their products are fantastic.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Already owning striders I took advantage of sale discount to buy a second pair. Oh what a disappointment! Different material and changed cut to make them unwearable for anyone but the thinnest thighed people. However excellent customer service, great advice and speedy delivery soon saw a replacement pair - one size larger than my normal- on my legs. Retfunding mand return equally made easy.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Dependable quality and product. Bought these Striders to complement a pair I've had for over 10 years.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Quick delivery to store. Arrived as scheduled and good contact re-delivery from store”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Bought on-line. Frequent Rohan customer. Excellent products, sadly the button holes on one of the garments were too small for the buttons. I therefore needed to make a return, which is rare. The after sales service was excellent. The returns label button on the website wouldn't activate so I contacted Rohan by email. I had a speedy reply with a label attached that I could print. I was contacted immediately my returned items were received and a refund immediately processed. I was really impressed.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Great service and great clothes from Rohan”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“First time purchase online from Rohan. Decent price for what I was looking to buy with prompt delivery. Nice customer service from time of order to delivery.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

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Rohan is rated 4.7 based on 7,991 reviews