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Rohan Reviews

4.7 Rating 8,087 Reviews

93 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 8,087 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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45

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products after an efficient order process and delivery.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Great service. Order arrived safely and within the expected time frame. Have a variety of Rohan items purchased over a number of years and have never been disappointed with the quality or customer service.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“The jacket I bought seemed to be cut to a smaller size than the jacket I bought 18 months ago and so I returned it. It was received by Rohan a week ago and yet I have still not had my money refunded. Very unimpressed.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Rohan customer service is second to none .”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Always high quality. Have worn Rohan for many years.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Very good and helpful service. When I got stuck on the internet with my order I rang Rohan and the lady employee was most helpful and took my payment to complete my order.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“The shop staff in Knutsford are always exceptional. However 'Lockdown' has meant we have used the online and customer service team. How efficient and easy to deal with. Thanks - what a good job - looking forwards to some Spring/Summer colours now!”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Very happy with purchases and service, I’”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Delivery was prompt and was kept informed through stages. All products are at the good quality which I have always received in the past.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Ordering process simple. Delivery not so good - no information, text or email from Rohan on progress prior to receipt of goods! Product great as usual.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“I've recently received a wonderful Brunswick over-shirt and a birthday present for my wife, a Hilltop Jacket. She loves it. I love mine. As always Rohan garments are so long-lasting. I have some of your products from 30 years ago. Well done. My wife particularly likes my Aether boxers as they "twang" rather nicely”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“My wife bought a pair of gloves for £20 S/M Vital gloves. She has worn these gloves and is very disappointed by them. They are thin and did not feel warm in the cold weather. She has medium size hands yet the gloves do not fit snugly. They are loose and do not fit securely round the tips of the fingers. They are not a precision fit and would be even looser on small hands. One could by a pair of gloves like these for about £6.00 I am a great fan of Rohan clothes for myself and think my wife has been most unlucky in her purchase.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“I have had many items from Rohan and the service and the quality of the products has always been excellent”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Absolutely excellent”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“I can always rely on Rohan ,both for quality of goods and the service they provide .Thank you .”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Excellent products and very quick delivery times.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Excellent quality clothes, and not just for the outdoors - smart casual too. Not cheap, but you get what you pay for. Online buying works well, although prefer visiting shops to try items. I have visited a few shops and all the staff have been very knowledgeable and helpful.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“I am still wearing shirts which I Purchased from Rohan 15 years ago. All Roan products are top quality.😀😀😀”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Excellent product and service Harold Fulton”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Compared to two other online orders made over Twixmas you were the last to be processed appreciate the Bank Holiday. However package was delivered 06.01.21. The outstanding company got there item to me by 02.01.21. Although that was ahead of the scheduled date.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

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Rohan is rated 4.7 based on 8,087 reviews