Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.67

4.7 Rating 8,060 Reviews

94 %

of reviewers recommend Rohan

4.7

Based on 8,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sleeves always too long. I am not a chimpanzee!!”

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Posted 6 months ago

“Excellent clothing items.”

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Posted 6 months ago

“As usual always brilliant service with excellent communication throughout”

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Posted 6 months ago

“Great clothing, I wear a wide variety of htir garments (trousers, shirts, walking-socks, even underwear. ) Waterproof gear is effective; this is a year in the UK when you need your shell-layer to be close to hand, even in (so-called) midsummer.”

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Posted 6 months ago

“Delighted with my purchase. Great fit and so comfortable. So practical too, packs up small and lightweight.”

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Posted 6 months ago

“I've have had and been wearing a pair of lightweight stretchable trousers, the ones with a glued seam, for many years. Unfortunately when starting to use them for the brief summer this year, I noticed that the seam was beginning to separate - extra ventilation but not really wearable any more. I emailed Rohan who kindly offered to sew the seam up which has been done and the trousers are now as good as new. I wasn't expecting such excellent customer service - and they even sent me a Royal Mail pre-paid label. All I want now is a resumption of summer so that I can wear them!”

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Posted 6 months ago

“My husband and I have worn Rohan clothing daily for years. I have been pleased with everything I have bought and have yet to wear anything out. The only problem we have had is fabric over the top of the zip on men’s bags wearing into a small hole. We have a feeling that this will not be a problem with the new stretch bags.”

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Posted 6 months ago

“Good quality clothes and equiment, sold by knowledgeable and helpful people”

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Posted 6 months ago

“Hi - I spent hours writing detailed/constructive and VERY positive reviews of all my purchases (and there have been many!) but when Rohan switched to the new website last year all my reviews were not copied across. I asked about this and was told that they would be; months later they still have not been copied over. Therefore it seems a waste of my time to even bother giving the company feedback when it just throws them away. I will continue to buy Rohan because the product is excellent but do not plan to do any reviews now.”

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Posted 6 months ago

“I have been buying and using Rohan for decades. However, you have changed direction from hillwalking and bad weather towards towns and tours and cruises. Base layers and inner layers good but not jackets. Little thought given to jackets worn with rucksacks. Your clothes last for ever.”

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Posted 6 months ago

“I notice a change at Rohan. Shortcuts, skimping in the design. Belts not included with trousers, and belts available to buy separately do not have the snug smart fit of the ones that I used to buy. The assistant could not find a Rohan belt on the Rohan stock system that would fit the loops on the trousers! Map pockets have gone - deep, in a great protective position also useful for mobile phones. Chest zip pocket on jackets - gone. Nowhere to keep glasses or mobile phone. I like rohan gear. I wear very little else. It is light, comfortable, the material is pleasant against the skin - but my recent purchases are not very practical nor do they look smart with an ill fitting belt. It seems that like everywhere else costs are being kept down / profits maintained but the quality / quantity are suffering. Rohans version of 'shrinkflation' Time to start looking elsewhere, I think.”

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Posted 6 months ago

“Great products and great service!”

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Posted 6 months ago

“I'm generally very pleased with Rohan products, I usually buy during sales because I think they are expensive at regular prices. Once I get the offers I am almost always satisfied, products are high spec, good quality and at sale prices, great value. I think the repair service is outstanding and many products are simply excellent. Not all, socks and underwear are pretty basic, colours can be drab but product performance and functionality is usually excellent. I have a pair of trousers which I bought 15 years ago and would wear every day if possible!”

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Posted 6 months ago

“I love Rohan clothes. I buy lots of their long sleeve shirts. However, on 2 recent purchases eg Portreath men’s shirt, the button holes or snap buttons are FAR TOO TIGHT. Such a shame as I loved the shirt designs but had to return them as the buttons were just a hassle - not acceptable on a £75 or so shirt! Surely Rohan must try them beforehand?? Or perhaps only young, dexterous people try them and don’t realise that the older you get, the more difficult it is to manipulate buttons. I also buy Rohan shirts as they have breast pockets which most shirts don’t now have. I need the pocket for my spectacles and biro. So THANKS for that Rohan!”

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Posted 6 months ago

“I am very pleased with my Brisa trousers, I already have a pair in Navy and was just going to enquire about another pair when the Sale catalogue arrived. The trousers are a really good fit and are very comfortable, I would recommend them to anyone. Thank you Rohan, Janet Inman.”

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Posted 6 months ago

“Very pleased with quality and love the colour very smart and much nicer than plain navy.”

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Posted 6 months ago

“Have been shopping at Rohan for 20 years and can't recommend enough. Quality, practicality are name of the game.”

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Posted 6 months ago

“Practical modern with a keen sense of fashion and durability”

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Posted 6 months ago

“Ordered my usual size - but too small. Returned item to your Exeter shop and was informed by the assistant that the trousers I had ordered come up small and she had had to size up when she purchased hers. This should have been stated in the write up when I was purchasing the item and would have saved me time and money”

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Posted 6 months ago

“Very comfortable from the first time I walked in them .”

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Posted 6 months ago

Rohan is rated 4.7 based on 8,060 reviews