Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.67

4.7 Rating 8,088 Reviews

94 %

of reviewers recommend Rohan

4.7

Based on 8,088 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Rohan as the quality is always first rate.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“we love the clothes, please dont make them too fashionable and tight like so many other outdoor wear brands.”

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(Rohan.co.uk) - Posted 3 years ago

“Have had Rohan for over 30 years. Wouldn't have anything else”

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(Rohan.co.uk) - Posted 3 years ago

“At last a pair of trousers (Fleet) that fit me round the waist. In recent years styles that have fitted my hips have had about 4 inches to spare on the waist and/or been too short in the body. Took advantage of the sale price to buy a pair in each colour while they are still available. It would be good to have better pockets, though. I'd be happy to lose the back pocket for another one (or two) on the leg.”

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(Rohan.co.uk) - Posted 3 years ago

“Exellent, speedy service and friendly, helpful staff. Delighted with my new jeans and would definitely buy from Rohan again.”

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(Rohan.co.uk) - Posted 3 years ago

“After trying on numerous ill fitting waterproof jackets I finally tried the Rohan Brecon at my favourite outdoor shop, Foothills of Sheffield. They had to order my size from the Rohan warehouse. The jacket arrived within 2 days Excellent service from both Foothills and Rohan. I am delighted with the perfect fit of the jacket which will be fine for hiking but smart enough to wear around town. I was impressed with Rohan's simple return's policy. Enclosed in the package was a free returns address label. I didn't have to return the jacket as I loved it.”

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Posted 3 years ago

“Following a number of e mail communications with Rohan, I felt obliged to send one with the following : Hello again, and thanks for the reply. I would just like to comment, for your further information, this was only the second time the jacket had been washed, and we had noticed it was 'wetting out' a while ago. It has never been exposed to anything anywhere near 20,000 hh ! The jacket was washed exactly as per the Rohan website instructions. The jacket has a loose lining as well as whatever waterproof bonding on the outer surface of the jacket. So it is not possible to see the waterproof membrane. I have numerous other Rohan articles, dating back about 30 years, as has my wife, including waterproofs which, according to your definition, are probably U/S now ! We bought items because of their quality, and believing they would give many years service. However, we have felt that Rohan, perhaps because of changes of ownership, were becoming more of a fashion conscious, disposable outfitter, rather than a serious outdoor outfitter. Nowhere in Rohan publicity, online or otherwise, does it state that the waterproofs will have a useful lifetime of up to 5/6 years. 'Caveat Emptor - let the buyer beware ! I will, of course, share such knowledge where useful. I would have given 2 1/2 stars if possible, because of the general quality and longevity of previous Rohan purchases, which I happily use to this day, especially trousers. But I would only say 'God Help You' if you thought of venturing up serious British uplands in the waterproof jackets, let alone Everest, as was claimed in some of the original Rohan literature. viz re 1978 "Alpinists were hard task masters. Garment failure was not an option. Rohan learnt the trade in a hard school. Rohan’s answer was Windlord Fabric. A fabric developed by and only available from Rohan in the late 1970s.' Used climbing Everest ! So, I have a loyalty to Rohan, but it will not be unquestioning henceforth. Caveat Emptor.”

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Posted 3 years ago

“Good designed wash bag”

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(Rohan.co.uk) - Posted 3 years ago

“Quality products, built to last.”

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(Rohan.co.uk) - Posted 3 years ago

“Easy to use site, and always keeps you informed of the situation regarding your order.”

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(Rohan.co.uk) - Posted 3 years ago

“Well fitting clothes”

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(Rohan.co.uk) - Posted 3 years ago

“Easy website to buy great clothes and a choice for delivery/collection methods! Couldn’t be simpler!”

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(Rohan.co.uk) - Posted 3 years ago

“Without doubt all Rohan gear is of the highest quality. The clothes are comfortable and do exactly what they claim. Perfect sizing and really appreciate that trousers are available in different leg lengths”

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(Rohan.co.uk) - Posted 3 years ago

“Great customer service. Still prefer using shops but as there wasn’t a stockist near me I used the Rohan online shop and it couldn’t have been easier. Great range of products and the site has exactly what I needed in stock. I ordered and paid which was very easy to do and had my goods delivered all within 3 days which was very fast and very efficient. Communication throughout the order process was very good. Will definitely use their site again.”

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(Rohan.co.uk) - Posted 3 years ago

“The ordering process was simple, the delivery to store was speedy (a couple of days), the collection process was easy and the store assistant was helpful and cheery. Thanks.”

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(Rohan.co.uk) - Posted 3 years ago

“On Line or in store Rohan have the best customer service. I especially thank the Kingston shop team and in particular Barry for patient, professional help. Thank you, always a high quality experience.”

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(Rohan.co.uk) - Posted 3 years ago

“Very easy to order click and collect. Very helpful staff.”

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(Rohan.co.uk) - Posted 3 years ago

“Rohan "technology disguised as clothing", meticulously thoughtful design and detail, multiple deep pockets with secure fastenings, sturdy zips, fabrics that repel water, diffuse perspiration, inhibit odour, dry quickly on a hanger in hours, no ironing, wear well year in year out, no moth-food. Once you take the plunge, no going back”

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(Rohan.co.uk) - Posted 3 years ago

“The Ridge waterproof jacket arrived promptly and the fit was very good. The Price was much reduced in the sale and represented good value for money.”

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(Rohan.co.uk) - Posted 3 years ago

“ve only just resurrected. I still buy bags but a appalled at the lack of colour choice. All in all Rohan seemed to have lost their way and now put profit before their customers. A great pity,”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

Rohan is rated 4.7 based on 8,088 reviews