Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.67

4.7 Rating 8,058 Reviews

94 %

of reviewers recommend Rohan

4.7

Based on 8,058 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, trousers first class for comfort”

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Posted 1 month ago

“Good quality products”

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Posted 1 month ago

“Great customer service from the Oxford shop. I bought the Serien coat, simply put, brilliant. Awesome quality, functionality and practicality. Been looking for a coat like this for ages and now I’ve hit the bullseye.”

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Posted 1 month ago

“Always a good quality product”

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Posted 1 month ago

“The quality of the items is very good but you pay for it. Delivery charges should be included in the pricing over a reasonable amount.”

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Posted 1 month ago

Thank you for your review. Please rest assured, we always appreciate our customers providing feedback to us. Purely for your reference, the delivery charge is a standard charge and we do prefer to be transparent about our postal charges rather than adding the amount to the cost of our garments and then offering free or reduced postage. If you are signed up to receive our emails, we do occasionally run promotions offering free postage and when this happens you would then be notified. Kindly be assured, our Operations Team is constantly reviewing our delivery service and couriers as we would like to be able to offer more options to our customers in the future. Should you require any further assistance, please get back in touch with our Customer Services Team on Freephone 0800 840 1411 (Monday – Friday, 9:00 – 17:00) and one of the team would be happy to help. Thank you for your time.

Posted 1 month ago

“Always friendly, knowledgeable and helpful staff”

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Posted 1 month ago

“An excellent base layer - light weight and easy to wear but warm enough to work well with a thicker mid-layer. Only reservation to date was the fabric looked to have lost some shape after a first wash. However, other than that, am very pleased with yet another highly useful and wearable product from Rohan.”

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Posted 1 month ago

“Excellent boots”

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Posted 1 month ago

“My experience with Pamela Experts { PamelaExperts @gmail.com} has been great! They are knowledgeable and very straight forward and patient! I’m so thankful for their expertise and help in helping me get my money i invested with some Illegal investment brokers i found on the internet”

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Posted 1 month ago

“Always great service and very helpful staff. ** 1 point I’d like to highlight, the polo shirt I bought is very long. I see this in a lot of the Rohan clothing. I’ll bet you could reduce the length by 2-3 inches. It’d look more fashionable and appealing to a younger clientele.”

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Posted 1 month ago

“I got what I needed at a great price online in the sale and then had a warm welcome when I picked it up in store”

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Posted 1 month ago

“Having purchased many half zip micro fleece jumpers over the years, my latest purchase is a disappointment. Rather than having a distinctive feel, my latest purchase feels like an ordinary “polartec” style fleece.”

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Posted 2 months ago

“Very good quality products”

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Posted 2 months ago

“I have bought several items of outdoor wear from Rohan over the years and have found them to be consistently good quality. The only gripe I have is with the delivery firm used when I had free delivery of an online purchase recently. It was impossible to track the parcel and I had to stay in all day, as I was not given a time slot, until it was finally delivered early evening! It was not the usual Royal Mail or DPD but Amazon something or other.”

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Posted 2 months ago

“Straightforward, friendly customer service involving superb quality clothing for outdoor and casuial wear.”

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Posted 2 months ago

“Easy website. Store staff very helpful. Good size changing rooms.”

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Posted 2 months ago

“I've been wearing Rohan clothing for over 40 years and it's my go-to brand when it comes to nearly any type of clothing but especially adventure. Yes, it can initially seem expensive but they're made to last and the styling is sort of timeless although looking back at some of the 1980's colour choices perhaps that not quite true 🤣 So you can buy cheaper but it won't last like Rohan - which is why they can recycle their clothing to other people in need? My only gripe is that my local store (Bath) is so small they can't carry much stock so I really only use it for picking up on-line purchases.”

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Posted 2 months ago

“What I find really frustrating is the constant changing of styes. I want to buy some more Highground trousers, but you have nothing like it at the moment. I used to buy On-Route, then Ranger. Similarly, I used to wear Microgrid Zip neck tops, but you started selling them only in very bright colours so now I wear Patagonia and Alpkit.”

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Posted 2 months ago

“Ordered online to collect at Keswick store. Very good service throughout.”

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Posted 2 months ago

“The towels are absolutely brilliant, they dry really quickly.”

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Posted 2 months ago

Rohan is rated 4.7 based on 8,058 reviews