Login

Start Free Trial Are you a business?? Click Here

Rohan Reviews

4.7 Rating 7,990 Reviews

94 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 7,990 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

Write Your review

Tell us how Rohan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rohan 5 star review on 29th July 2024

Jonathan Hanson

Rohan 5 star review on 19th March 2024

Rohan 5 star review on 16th March 2024

John Briggbolton

Rohan 5 star review on 16th November 2023

Elizabeth Fisher

Rohan 5 star review on 2nd February 2023

Rohan 5 star review on 7th December 2022

Rohan 5 star review on 6th October 2022

44

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My new shirt is very good but was not available for collection at the time promised. This was a considerable inconvenience. I only ever buy from Rohan during a sale as full prices are too expensive for me.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Blue Microgrid Jacket. Lovely colour,good fit an extra layer of warmth without the bulk.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Superb customer service at the Rohan store, Trentham. The staff member was extremely helpful and I made a suitable purchase, with the result that the recipient was very pleased, as am I.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Love all my Rohan clothes. Easy to wash and dry .”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“As most of the clothes I wear are from Rohan I would be lost without their stores. The clothes are well made, lovely quick drying fabrics and always fit well”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“An update to a previous one star experience I placed here in the last week. My parcel should have been delivered on 4th March but DPD never received it. I was promised a delivery by Rohan on Tuesday - nothing. DPD still hadn’t received it. Contacted Rohan for a reimbursement which I got and a return to consigner marker. THEN on 11th March DPD received the parcel at Hinckley and transferred it overnight to Preston. 13th March DPD told me it might already be on a van for delivery to me. We agreed that DPD would try to intercept it but if it did get to me I’d drop it off at Rohan, Keswick, when I visit the market on Thursday. Looking at DPD they’ve managed to pull the parcel off delivery. Rohan’s on time deliveries and accurate orders is a myth and woefully bad customer service. I’ve since been to Regatta to get new hiking trousers to tide me over. I am now a lost customer to Rohan and won’t touch their products again. Back to Rab via Cotswold outdoor, Keswick this Thursday.”

Helpful Report

Posted 1 year ago

“I have been buying from Rohan for many years as did my husband. in fact our family used to joke about the length of time ( years ) he wore his Rohan jacket. We were never disappointed with the fit or comfort. Long may Rohan continue. J.A. P.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Excellent shirts but expensive without the reduction. In the distant past (20 years ago or more?), I bought a Rohan Shirt with two breast pockets and press studs instead of buttons. That shirt is still my favourite and I wear it regularly. Why have you stopped selling shirts with press studs? Gordon Preston”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“great quality but you need to wait for sale prices”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“The online purchasing experience is very easy with all the details of each item clearly set out. As a regular customer I know which size will fit without the need to try them. Delivery to my nominated store is prompt. The staff there are very helpful & knowledgeable. This is how the buying experience should be in all stores.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Love the stores and online delivery all the products are excellent..”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Love love these panties! Very comfy and soft. Bought 2 pair for upcoming trip. Will buy more!”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Already spoken to customer service. On line order last Thursday paying extra for a Saturday delivery. It didn’t happen. DPD not received the parcel. CS on Monday told me the delivery would be today- Tuesday. Still no delivery and DPD at 1pm still hadn’t received the parcel to be able to deliver. Cancelled the order even when I was offered the goods free of charge including a full refund. I’ve spent at least a £1000 in the last twelve months online and in the Keswick store. No more. I hate bad customer service. Two chances and your out. Back to Rab.”

Helpful Report

Posted 1 year ago

“This jacket is up to Rohan's usual high standard -Lightweight,warm and comfortable.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Good, well made product. Nice to be able to get 33 inch leg length. Gone down a size and worked well as this product has good stretch. ( Find my usual size comes up big).”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“I've bought Rohan clothing for many years and can highly recommend the company and its products. Everything is well made and well suited to the great outdoors. I was first attracted to the brand because they show that they have a scientific approach to keeping you warm and dry and don't just try to sell you clothing based on style.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Prompt service, with promised delivery times. Best gear around”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“I had looked for a good-fitting rucksack in many places. I should have looked at Rohan first! The Gregory Jade 33 comes in the XS size which is perfect if you are small build.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Staff both online and in the shop at Stony Stratford very helpful I look forward to shopping there again in the future”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Rohan is great. expensive, but value for money. however, I have already spoken with the help centre and they are passing the following message "up the line". "I ordered a jacket, that was on 'back order'. they collected the money, advised it would be shipped the next day, confirmed progress by email that it would be here (by coincidence) today; BUT, of course, it could not be as it was not in stock! the software system probably now thinks i am wearing it :) just a remindder to sort out the glitch cheers.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

«
1
2
...
56
57
58
59
60
»

Rohan is rated 4.7 based on 7,990 reviews