Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.67

4.7 Rating 8,059 Reviews

94 %

of reviewers recommend Rohan

4.7

Based on 8,059 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far so good! Prompt delivery and the coat has withstood a thunderstorm.”

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Posted 5 months ago

“Excellent jacket delivered quickly and on time.”

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Posted 5 months ago

“Quality products but pricey unless you catch a sale. I am glad to see that you have very recently started giving warning that a sale is about to finish. I had a sale item in the basket last month only for it to go back to RRP overnight without warning. Not very good business practice!”

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Posted 5 months ago

“Staff extremely helpful. Products fit well are hard-wearing and comfortable.”

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Posted 5 months ago

“I have been a customer at the Norwich branch of Rohan for many years. All of the staff are absolutely brilliant. Angie, Steve, Martin, Eve and Patrick are helpful and always go the extra mile to assist. My wife and I have been making purchases for years. Clothing, luggage and accessories are all first class. If it’s not the Rohan brand it will be Tilley, Eagle Creek all of which are top quality. My latest purchase which are absolutely excellent are the Rohan Glen Cargo Stretch Walking trousers. The material is first class and they are extremely durable. I have two pairs now and cannot fault them. On holiday I tripped over and whilst I grazed my knee the trousers were unscathed.”

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Posted 5 months ago

“As always a good quality product, confused when told one shirt coming from a fairly local store and the other direct. Eventualy both in the same bag from the carrier.”

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Posted 5 months ago

“I love how light the clothes are, and the safe zip pockets are invaluable when travelling.”

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Posted 5 months ago

“Always happy with all my outdoor clothing from you . It wears well, comfortable and Ray to wash and quick drying.”

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Posted 5 months ago

“Rohan items never fail to please. I have been a customer for thirty years and have always been satisfied with each garment, all of which have a long life they are so well made. The latest purchase The Kendall raincoat is just what I need for the wet season ahead. Getting it in the sale was a real bonus”

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Posted 5 months ago

“As a longtime customer at Rohan I’ve had occasional need to contact customer service. I’ve never had any complaints but my most recent experience was very good. I contacted them and although there was nothing they could do to resolve it Libby investigated, came back as she said she would and liaised with various teams in Rohan rather than referring me onto them. It was good to have customer service where the answer shows the enquiry has been read. Yes some of the response was probably standard but the overall response seemed personal.”

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Posted 5 months ago

“Nice products that wear well”

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Posted 5 months ago

“Hello, very happy with the shorts I ordered, not too happy that you then went and discounted the same pair and colour that I ordered a few days later. Disappointed- regards Jayne”

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Posted 5 months ago

“Easy to use, good quality clothes, quick delivery.”

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Posted 5 months ago

“Can Rohan reassure guys like me with long legs that they wouldn't end the unfinished bags.”

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Posted 5 months ago

“Rohan's clothing never fails to deliver with its performance-can be a little bit hidden miss on sizing but as a serial buyer I can't fault them. The staff at the Kingston branch are knowledgeable and very helpful Plus they're always willing to offer suggestions. Where Rohan lets themselves down is with delivery. It is painfully slow. If you order for it go to the shops it can take a stupid amount of time and even when you have delivery to your home address it's not really any faster. Always buy in store is my top tip!”

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Posted 5 months ago

“Often buy shirts from Rohan, in the 'small' size as they fit my frame extremely well. Unfortunately I had to return two Zenith shirts as they were too small - skimpy around the chest and tight underneath the armpits (no, I've not put on any weight). I originally left the same message on Rohan's 0800 840 1411 number on 5/7/24 and was surprised the company didn't respond.”

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Posted 5 months ago

“Excellent service as usual,can’t fault the products”

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Posted 5 months ago

“Reliable service but expensive to mail items to hom eaddress. I don't have a Rohan shop tto near me so I can't have it delivered. MAjor gripe is that at sale time, the sizes I require are almost bever available in anything from shoes, to tops to trousers to underwear. That can be and is quite annoying. Perhaps showing limited sizes up front on each item would be less disappointing?”

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Posted 5 months ago

“Quakity clothing for travel and outdoors.”

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Posted 5 months ago

“They are a good Company and delivery is usually on time when advised. I think I have now 12 sets of the trousers which is a bit OTT but I find sales time difficult to resist. As I walk a lot they do get torn and cannot be repaired and have a well worn look so they move down the line from best wear to gardening but I find it difficult to discard them!”

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Posted 5 months ago

Rohan is rated 4.7 based on 8,059 reviews