Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.67

4.7 Rating 7,995 Reviews

94 %

of reviewers recommend Rohan

4.7

Based on 7,995 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quıck delivery and was kept updated on status....brıllıant tshırts.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I'm fairly new to Rohan, less than five years, only wish I'd discovered them thirty years ago. Such well thought out, robust and practical clothing that I use for paragliding, hill walking, golf and trips to concerts too. They look and feel quality and perform supremely.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Love your socks! They stay put and keep my feet comfortable.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Quality goods, easy to order online, or if preferred, to collect from a shop. What's not to like?”

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(Rohan.co.uk) - Posted 2 years ago

“I wear Rohan clothing every day. Always a great fit, good finish and long lasting.”

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(Rohan.co.uk) - Posted 2 years ago

“I like the products”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I’ve been buying Rohan since early 1080s, I still have some elasticated trousers bought then which still fit, and still presentable. The lightweight materials are great for holidays. The rule was, if you cannot carry it in a day rucksack, then you don’t take it”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“The Rohan website has a section on delivery including EU countries. This shows the cost for deliveries and delivery dates. You can click on it for further information but this is not of much use as the additional information literally flashes up for one second (I timed it) making it difficult if not almost impossible to see. This was unfortunate for me as this is where the information on customs duties etc is essentially hidden. Essentially they are payable in your EU country. In my case these were duties of €36.91 on a purchase of €82.50 i.e. a total to me of €119.51. Its safe to say I am unlikely to ever be ordering something from this company again as I cannot justify paying a premium of 45% when I can purchase items of identical if not better quality for the lower price from Germany etc.”

Helpful Report

Posted 2 years ago

“Placed an order in the Cambridge shop for a couple of shirts which were both available but out of stock in the shop for delivery to my home address. Only one has been delivered to date and I have no idea when the other will be delivered as I have received no emails with tracking info etc. Perhaps I have been unlucky with the order.”

Helpful Report

Posted 2 years ago

“My trusted pair of Rohan Backpacker trousers were virtually falling apart so I decided to order something to replace them. A pair of Pioneer trousers, Pioneer shorts and a pair of Bags. In my experience 99% of men’s trousers these days have a ‘low rise’ cut, meaning they sit more on your hips and have a reduced gusset length. Primarily this is governed by fashion rather than comfort or functionality. I was confident that Rohan wouldn’t be subscribing to any such nonsense, how wrong could I be! I’m an average size 34 inch waist, however the Bags were way too tight and restrictive. Definitely not suitable for wearing all day or walking so they will be returned. Likewise the Pioneer trousers and shorts, I’m interested in comfort rather than fashion. I don’t want my clothing to be anything other than functional! What’s the point of technical fabrics etc if the garments are a poor fit. My Backpacker trousers were fantastic, comfortable, plenty of room and crucially with a high rise fitting that meant they weren’t drifting down my backside! The Pioneer trousers might be ok for going to the shops in etc but I definitely wouldn’t be venturing into the hills in them, way too restrictive. I’m really disappointed, surely these garments are ‘road tested’ under the conditions that they’re intended to be used for? Other brands are the same or even worse, fashion rules over function! I’m not interested in fashion when I’m halfway up a mountain! I’m actually going to have some walking/expedition trousers custom made in order to get a fit that works! As a last resort you haven’t still got a pair of Backpacker trousers somewhere have you?”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Friendly and helpful shop in my local store at Chester. Fast delivery when on-line ordering. Prices are quite expensive but the quality is there and you pay for that. Customer Services always helpful when needed to ring for ACTUAL measurements. Pity this information is not given on the website together with the Size Guide .”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Very efficient ordering and quick delivery. My only concern is some discontinued products, trousers in particular were far better, comfortable light weight, I recently purchased chino’s which are meant to be summer lightweight… which are not, heavy plus feel like I’m wearing cardboard…. Sorry”

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(Rohan.co.uk) - Posted 2 years ago

“trouser leg lengths need to be longer in more styles.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Have used Rohan for years and have always found the service to be excellent My only comment is that I would welcome more tops and slacks for ladies in white”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Lovely Merino jacket. Good fit and typical excellent Rohan quality”

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(Rohan.co.uk) - Posted 2 years ago

“High quality clothing for all seasons that lasts for ages Excellent service”

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(Rohan.co.uk) - Posted 2 years ago

“No shops locally”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I bought a new pair of roamers online, I've worn them for some years. When they arrived I was disappointed to find they have changed the pocket design. What was a deep zipped pocket on the right hand side has been changed to a tiny transverse pocket which is difficult to get at, the zip goes under the edge of the main pocket. What one is supposed to put in it I can't imagine, whatever it is would be awkward to get out. Even the pocket on the thigh seems shallower than usual. The material has the right amount of give and the trousers are otherwise fine.”

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(Rohan.co.uk) - Posted 2 years ago

“Great product with service second to none !”

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(Rohan.co.uk) - Posted 2 years ago

“Always a pleasure to deal with. Products are always good quality and the customer after-care is excellent.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

Rohan is rated 4.7 based on 7,995 reviews