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Rohan Reviews

4.7 Rating 8,062 Reviews

94 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 8,062 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought my husband what I hoped would be a really warm, waterproof coat, slightly longer size. All excellent but the zip a complete nightmare. Always engages but only very occasionally pulls up - can take 5 minutes to get it to work. Any suggestions? Used the email given for customer services but it does not work.”

Helpful Report

Posted 2 years ago

“clear website, easy ordering and payment, prompt delivery. Thank you.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Have tried them on but not used them they seem fine and happy that there is a button at top of zipper unlike my other trousers”

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(Rohan.co.uk) - Posted 2 years ago

“The jeans were a perfect fit and lightweight.”

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(Rohan.co.uk) - Posted 2 years ago

“Excellent service at Exeter branch when I collected my order and found it was wrong size! Totally my fault, but the staff were sooo helpful.”

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(Rohan.co.uk) - Posted 2 years ago

“Advanced jeans: well designed and comfortable.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Sadly found that the Winter Fusion trousers were a much tighter fit than my normal 38 reg, Tried on 40 reg but found them too restrictive compared to the normal Fusions. Why, oh why, don't you bring back the traditional Fusion trousers? I know of other people who would love to have them back as well as myself.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“The item I was looking for was out of stock and the very nice lady at customer services managed to get me the last shirt available after checking every branch. I call this very good service”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I bought these jeans for a present. I wanted them to be warmer than the normal jeans so that my daughter could wear them on country walks. I already own several pairs of Rohan jeans including one pair intended for winter. I've been very pleased with all of them. Both my daughter and I are delighted with this latest pair. We're a size 12 and the fit is fine. The material is warm but not bulky. As always the quality is excellent and I can recommend them to anyone wanting jeans for the winter. Communication re delivery was also excellent.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Good quality clothing. Not cheap but very good value.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I love the product quality but sizing can be a bit haphazard. Hats need to be adjustable for different head sizes. It would be helpful to have a plus size in the knickers. I'm a 16 but the large is a little snug.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“the service was excellent and the product exactly as described”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Online ordering is fairly simple, the only niggly is being taken back to the top of the entire product range page when exiting from an individual product choice. Finally cannot understand why, when having ordered product into store and, on the rare occasion of deciding it does not fit, why the refund cannot be processed there and then instore, rather than wait another 3/4 days for the refund to be processed through Head office.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Very efficient, professional response via tel.Could make tel.no.larger for poor vision on sale flier!”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Very well made I have used Rohan for years but one expects the product to be good as it is pricy.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Good service, good quality clothing”

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(Rohan.co.uk) - Posted 2 years ago

“Great, thanks Rohan”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Excellent service. Garments arrived quickly. Staff in store very friendly and helpful.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“When you started to sell umbrellas years ago I bought one. Just recently a very, very violent rain storm gust blew the umbrella inside out and the spikes broke free of their position. Rohan has always been 100% reliable so I bought another one. During that recent snow and ice fortnight I zipped into my Rohan jacket the full bodywarmer in order to keep warm. No problem.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Poorly designed and fitting trousers. Returned them and heard nothing more. A cool £95 down the drain. Learned my lesson - never again!”

Helpful Report

Posted 2 years ago

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Rohan is rated 4.7 based on 8,062 reviews