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Rohan Reviews

4.7 Rating 7,990 Reviews

94 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 7,990 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 29th July 2024

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Rohan 5 star review on 19th March 2024

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Rohan 5 star review on 16th November 2023

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Rohan 5 star review on 2nd February 2023

Rohan 5 star review on 7th December 2022

Rohan 5 star review on 6th October 2022

44

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product good. Wish will deliver for free to address for online shopping as in general Rohan product is expensive. Have to go to pick up from the stores”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Have always been very pleased with my purchases from Rohan, very good quality well made clothing that will last.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Always buy Rohan for their high quality and design.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“My go-to choice for outdoor clothing. However I would buy more if the colours brightened up a bit. The red phase was wonderful and I purchased numerous items but sadly the colour palate for the last two seasons has been too muted for me.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Great clothing and online service. Orders easy to place and prompt delivery. Care for washing etc is straight forward. The quick drying makes them a good choice for travelling as you can lighten the load in your case/ rucksack/ bag as well as drying after caught in rain.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Prompt service. Goods not always as described. For example the hood on the coat I purchased was huge, not evident in the online images. However when the website refused to print a return label a very helpful lady emailed me one immediately. So excellent service.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“I recently bought a few items in the sale including a Global crew neck t-shirt, micro grid half zip fleece and a Shoreline Polo t-shirt. All are size L and fit well, apart from the Global t-shirt which is far too long. I'm 5'10" and the T-shirt sits about 2" below my crotch, meaning I'll have to get it altered to sit properly when worn over trousers. Had to get 6cms taken off the Global t-shirt I bought last year to make it look and feel right. It would be great if Rohan could make these T-shirts in a regular length for the likes of me and longer lengths for taller guys. It's odd because the two Shoreline T-shirts I have sit at the perfect length.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“The goods are outstanding. The only improvement would be free delivery and returns. Our nearest store is a half hour drive and the cost of ordering sometimes puts us off.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Every item I have bought has been of the highest quality and extremely comfortable and hard wearing. The clothing is not the cheapest on the market but for me it represents the best value.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Well designed clothing and equipment.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Having dealt with Rohan customer service recently, regarding a problem I had with a product, the team dealt with the query promptly and efficiently. Over the yearsI have owned Rohan walking wear l have always been satisfied with the wear they have given me. I feel sure the new Brecon coat will do the same.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Been a customer of Rohan's for a few decades now. They make great products. The new stuff is really good. Wouldn't hestitate to recommned them to anyone who asks.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Rohan's socks are brilliant. Warm, comfy, wash well, dry quickly and last for years! So pleased to get them half price in the sale so 2 new pairs each for me and the husband!”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Excellent quality products”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Some of the best walking trousers I have. At 5'3" I ordered the short length size 14 which are a little long but still wearable and had to add a belt as the waist is a bit big. They're waterproof and windproof but not warm at temperatures below zero. You definitely need another layer for warmth.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Initially I ordered the wrong size winter walking trousers which I collected from Rohan shop in Southport. The staff there were brilliant and found the correct size and colour for me. Truly exceptional customer service. Highly recommended”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“The item I purchased went into the sale almost immediately after I collected it so I was not very happy.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Excellent products, excellent service”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Delivery of voucher excellent and in time. I would have liked to be able to put a name and message in the voucher. Also as the sender of the voucher I could not put the reciever’s mobile number to be contacted if there were any difficulties in delivery.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“I really like Rohan products and have been using them since the company started in the 70's. Great quality and fit. Their prices may seem high, but when you consider I am still wearing items bought over 40 years ago you can't complain! Having just had to use their customer service department (due to my mistake when placing my last order) I can confirm that the service is second to none.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

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Rohan is rated 4.7 based on 7,990 reviews