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Rohan Reviews

4.7 Rating 8,087 Reviews

93 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 8,087 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 7th December 2022

45

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was filled promptly and I was able to track its delivery.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Delighted with every product I have purchased. Every item is of excellent quality and I feel comfortable and pleased to be wearing Rohan clothes. I suffer a lot with feeling cold and the merino clothing I have recently purchased are helping me considerably. Highly recommend your products. Gillian Warren”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Excellent service as usual by ordering via the Rohan website. Delivery was pretty quick considering the current situation and my orders were all well packed.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Great products and service. Pricey but still good value and highly recommended.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Always fast turnaround of orders and never had a problem in dozens of orders over the years.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Easy to order online and excellent delivery service.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Service, products, delivery and aftercare service is excellent. Thank you”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Very happy to write a review of the walking sticks I purchased. They are perfect.....light and collapsible and strong and adjustable. They also have both rubber and metal ends. They arrived in good time as well.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“On line ordering is simple with a good description; and size options are clear. Delivery is immediate DPD tracking is excellent”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Got wife pair of wellies think beginning of lockdown last year within a short while can’t remember which boot but one of thm tore at the top - so phone up got new pair sent out think my wife sent photo of damage? All good - except several months later started getting calls myself & my wife from Rohan “ why weren’t faulty boot not returned”? Explanation at the time early on in Covid lockdown was an unknown time re the virus and sending back was not straightforward & this seem to be accepted then But then months later we are made to feel like we are at fault! Have bought many Rohan items over the years but this was not good Rohan ‘PR’ Also the merino range Rohan now offer is very poor standard compared to when the merino underwear ect was pure merino and well designed ie new style merino mixed with man made product boxer shorts uncomfortable design and feel very synthetic rubbish”

Helpful Report

Posted 4 years ago

“Excellent product and first rate service.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Excellent service to match the quality of the clothing.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Very pleased with quality of the product and delivery was only a few days after ordering”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“It was great service from Rohan from the time of ordering to the time of delivery. First class.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“I've worn Rohan since 1986...on mountain hikes, cycle trips, on holidays.. land and sea, and for work and leisure. Just superb pieces of kit... Can "travel light", and always have the right gear, including evenings.. LBD is perfect after long days hiking or cycling! Still collecting, but the old gear never wears out! An icon brand.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“A great range of lightweight outdoor clothing and accessories. All good quality,delivery and returns are excellent too.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Several years ago I purchased a Nightfall jacket. It was smart and warm but tore like paper! I spent a substantial amount of money having it repaired. I've recently bought a pair of Winter Fusion trousers. When I got them, I found that they were covered in a white powdery substance, which makes me wonder what sort of conditions they were stored in.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Excellent service from start to finish.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Very pleased with my Stratus Jacket Women's, Vivid Orange. I am amazed that something this light and non bulky would be so warm. After my daily walk to the beach I always have to take it off, even when it was 1C outside. The pockets are an excellent size and very secure. Colour is very cheerful which is ideal at the moment!”

Helpful Report

Posted 4 years ago

“Returned a recent purchase because I did not like the fabric of the Women's Luxury Radiant Merino Top. There was no 'merino' feel and the outer layer was a really nasty-feeling synthetic jersey.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

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Rohan is rated 4.7 based on 8,087 reviews