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Rohan Reviews

4.7 Rating 8,084 Reviews

94 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 8,084 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 29th July 2024

Jonathan Hanson

Rohan 5 star review on 19th March 2024

Rohan 5 star review on 16th March 2024

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Rohan 5 star review on 16th November 2023

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Rohan 5 star review on 2nd February 2023

Rohan 5 star review on 7th December 2022

Rohan 5 star review on 6th October 2022

44

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service second to none. unfortunately I had to return 2 pairs of metro jeans. Normally Rohan trousers 8 regular fit me perfectly but these were far too tight. The 10 regular were too baggy”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Better than ever. Very quick delivery. Stretch Winter bags are fantastic, they look good and fit well. An excellent buy.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Rohan quality is superb. As a customer of 30 plus years, my Lowland trousers are the best fit and perfect comfort combination with nice stretch.”

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(Rohan.co.uk) - Posted 3 years ago

“Great products and very efficient service”

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(Rohan.co.uk) - Posted 3 years ago

“I'm very happy with my recent purchase. The item was”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Rohan products are of high quality and are very durable. Their wash and wear quality is second to none. Delivery is excellently managed, and is especially appreciated in this pandemic when visiting shops has been out of the question for me. Returns (used only once in my long buying-time with Rohan) were simply and efficiently processed. I especially appreciate my sales bargains: great value for the same high quality!”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“High quality products promptly delivered”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Could not be better, many thanks”

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(Rohan.co.uk) - Posted 3 years ago

“I have always found Rohan clothing to be of high quality and if unable to get to a store the website and online ordering is easy to use.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Very good service and products”

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(Rohan.co.uk) - Posted 3 years ago

“Thank you for taking the trouble to check your stores for my purchase,they arrived the next day. Thank you Canterbury.”

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(Rohan.co.uk) - Posted 3 years ago

“Always great functional clothing.”

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(Rohan.co.uk) - Posted 3 years ago

“Top quality products”

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(Rohan.co.uk) - Posted 3 years ago

“Easy to order online and staff excellent when buying over the phone Garments wear well. In fact maybe too well! When I wanted to replace a favourite fleece jacket, they no longer make that style. Such a shame I have recommended Rohan to many people.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“I felt upset that having bought a Hudson jacket from you to find the week after I could have bought it for considerably much less.”

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(Rohan.co.uk) - Posted 3 years ago

“Excellent service”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Constant email hassle - it doesn't matter how many times you ask them every time you order something - there will be junk mail within a short time. No idea who runs their marketing/customer dissatisfaction department but they're getting my goat now. Why haven't they been fired? I have purchased Rohan gear for as long as I can remember (nearly 40 yrs) - with a small number of exceptions - always happy with it. But this is getting stupid - and oh yes sending people unsolicited carp is all the rage with so many other companies BUT nearly all of them honour their unsubscribe options. I cannot understand this - isn't the idea to build customer satisfaction, contentment, ethereal joy or whatever - I mean I'm all for being different (it was after all the motto of my alma mater) BUT can I mildly suggest going out of your way to p.ss them off might be a tad too radical? I'm off somewhere else - well done those people - 40 yrs of loyalty up the spout.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Service good and quality of products generally high. Expensive at full price but sale prices good.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“I absolutely adore all of Rohan's clothes !!! - I wouldn't buy anything else !!! The quality is second to none which is a very rare thing these days ...”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“I bought a pair of these trousers in Chester when I was desperate for something cool to wear last summer. They were superb and so I bought another pair in the sale. Both the shop and online experience could not have been better.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

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Rohan is rated 4.7 based on 8,084 reviews