Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.67

4.7 Rating 7,989 Reviews

94 %

of reviewers recommend Rohan

4.7

Based on 7,989 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not impressed with the delivery system or time taken”

Helpful Report

Posted 1 month ago

Thank you for your feedback. we were sorry to learn that you had been left disappointed with your recent experience. Please be assured, a member of our Customer Services Team will be in touch via email shortly. Thank you for your time.

Posted 1 month ago

“Easy to use, easy to order, and to pay.”

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Posted 1 month ago

“For Many many years Rohan delivery was by DPD and excellent.... Now goes through Amazon .... Terrible. Several times item was "out for delivery". Several times it wasnt.”

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Posted 1 month ago

“Great quality clothes. Large item I bought was too small. Problem was it took 3 weeks to recevie a refund! Way too long Rohan!”

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Posted 1 month ago

“Stunningly good service as always. On time and excellent quality.”

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Posted 1 month ago

“Usual faultless service from Rohan. Easy to order and arrived promptly.”

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Posted 1 month ago

“Excellent products which wash and last well.”

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Posted 2 months ago

“Very good service”

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Posted 2 months ago

“Attentive staff. Excellent service. Good stuff!”

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Posted 2 months ago

“Quick and easy.”

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Posted 2 months ago

“Everything I wanted”

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Posted 2 months ago

“Always so helpful and we continue to shop there.”

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Posted 2 months ago

“Last order arrived and was fine but no tracking provided for this order. I complained to customer services who said they would investigate but nothing further headrd from then.”

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Posted 2 months ago

“I continue to add to and wear my Rohan wardrobe, and can usually find some bargains when the sales come around. I love some of the new colours, and the layering info in hard copy is very useful. The Rohan section of my wardrobe is expanding, so maybe I will soon just wear Rohan? All-time Rohan; now there’s a thought.”

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Posted 2 months ago

“The winter bags I bought are fantastic. Not worn them outdoors yet, but they are much more comfortable than the fleece lined jeans I bought a few years ago. And to get them a half price....well what a joy, because I could not afford the full price. I think they will be very useful this winter especially when having to economise with the heating!”

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Posted 2 months ago

“The cloths wash and travel well with no ironing needed!”

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Posted 2 months ago

“Nice products”

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Posted 2 months ago

“Bought a couple of items in the sale. Very impressed. Very good quality and will buy further items from Rohan”

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Posted 2 months ago

“I have shopped at Rohan for years and have always found the quality of your clothes good and fit for purpose. I especially like the easy wash. On line and shop staff are always very helpful. I do find the sizes keep changing each year which is annoying. I am a regular size but now have to shorten trousers. I think to keep up with the times and attract younger buyers your designs, colours. patterns and prices need looking at. Look at Seasalt for attractive designs I especially like the micro grid tops but this season they have shot up in price so will not be buying one this year.”

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Posted 2 months ago

“Clever well made products, designed for travellers and walkers.”

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Posted 2 months ago

Rohan is rated 4.7 based on 7,989 reviews