Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.67

4.7 Rating 8,061 Reviews

94 %

of reviewers recommend Rohan

4.7

Based on 8,061 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Rohan clothing because of the excellent fabric and because it doesn’t need ironing.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Good quality products. User friendly website. Delivery prompt. Just great all round!”

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(Rohan.co.uk) - Posted 1 year ago

“Have loved Rohan clothing for years but recently the range of muted colors (for birding) has got smaller. The online booking was easy and item received in good time but the Capri short trousers I bought were not cheap and what made it worse was the £10 shipping charge to Channel Islands which means I am now only purchasing items very rarely. Too many of my favourite items have now been discontinued.”

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(Rohan.co.uk) - Posted 1 year ago

“Excellent service. Products usually excellent but last purchase disappointing and had to be returned (poor fit).”

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(Rohan.co.uk) - Posted 1 year ago

“Alway a good service and if we cannot see stock online, a simple call to customer service is always dealt with efficiently and if stock can be found in a store they will always find it for you.”

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(Rohan.co.uk) - Posted 1 year ago

“Hassle free quality piece of kit. Warm and comfortable. Easy to use. Dries in record time. Highly recommended go and buy one at once !!”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Products always excellent quality, but colors not always what you see online. Had a problem trying to purchase this last item online- for some reason it wouldn't accept my credit card, so had to phone from abroard to make the order( with same credit card!!).. Service with staff on the phone or email, is usually first class, but when I had to phone this tme, the person was fairly abrupt--not the usual attitude that I have experienced over the many years that I have been a customer.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Excellent service & products as usual - ordered on line a number of items for collection from store, returns easily returned by prepaid post (printing out the returns label on line), and refund processed promptly. Thank you.”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

“Love the Quality and cost of the clothes”

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(Rohan.co.uk) - Posted 1 year ago

“Over the years I’ve bought many items from Rohan and found them to be very functional and hard wearing products, I will definitely be buying more Rohan products in the future.”

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(Rohan.co.uk) - Posted 1 year ago

“Quick, good products, sizes always correct”

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(Rohan.co.uk) - Posted 1 year ago

“Warm comfy good fit perormed well in lakes and dales in feb high winds sleet”

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(Rohan.co.uk) - Posted 1 year ago

“All good Did not like the product so returned it. Return process very convenient”

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(Rohan.co.uk) - Posted 1 year ago

“i took delivery of a journey jacket and trousers today , what on earth has happened to rohan sizing and quality . the jacket was originally £260 but £100 in the sale , to only have the jacket half lined it looks so cheap , all bells and whistles for hidden pockets but come on rohan standards slipping , i could get a top quality suit fully lined for £260 in cheshire oaks , the trousers were 32reg but as slight a build am i there was no way these trousers were going to fit around my waiste , to tight by a mile , who on earth checks the sizing on rohan goods these days. these are not the first products with poor sizing in recent times and judging by other reviews i am not on my own saying this . i have bought rohan for over 20 years and have noticed a steady decline in rohan quality. get your act together rohan , if your going to increase your prices atleast improve quality , you were brilliant in the 90s and 00s .”

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Posted 1 year ago

“Great products, quick delivery. Need to introduce cigar inflammable materials into your products.”

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(Rohan.co.uk) - Posted 1 year ago

“I am delighted with both Rohan's clothing and the service is second to none. They deliver when they say they will and keep customers informed.”

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(Rohan.co.uk) - Posted 1 year ago

“Customer service is simply very good and right up there with the best if the best.”

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Posted 1 year ago

“Excellent staff and customer service at Covent Garden store. Ian was very helpful and knowledgeable. Clothing good value. Would go back due to help received.”

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Posted 1 year ago

“Absolutely brilliant jacket, comfortable, warm and smart”

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(Rohan.co.uk) - Posted 1 year ago

“Online ordering process was fine but when I went to collect my purchase from Rohan Manchester store the experience was very disappointing. Three members of staff standing around talking to each other and not interested in me as customer. Didn't listen to what I said and made no effort to engage with me about products on sale in shop (which I would have been interested in if the staff had made any effort)”

Helpful Report

(Rohan.co.uk) - Posted 1 year ago

Rohan is rated 4.7 based on 8,061 reviews