Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.66

4.7 Rating 8,098 Reviews

93 %

of reviewers recommend Rohan

4.7

Based on 8,098 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

Write Your review

Tell us how Rohan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rohan 5 star review on 28th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from your Bakewell store exchanged a article we brought on line To which we brought another item great customer service”

Helpful Report

Posted 7 months ago

“Trousers arrived eventually. Initially sent to wrong address near Exeter.Someone put the wrong post code!”

Helpful Report

Posted 7 months ago

“Excellent quality products as usual. However, you should be aware that your courier threw the parcel into the garden, where my husband found it.”

Helpful Report

Posted 7 months ago

“Great colour. fits true to size”

Helpful Report

Posted 7 months ago

“I have been a customer of Rohan for over 60 years when you were based in Street near where we used to live! The product is and always was of great design and quality”

Helpful Report

Posted 7 months ago

“I was able to buy what I wanted at a reduced price However the length of time the Amazon delivery took was poor”

Helpful Report

Posted 7 months ago

“Great quality trousers but I find them very long, even the short size is much longer than other brands”

Helpful Report

Posted 7 months ago

“I had a small hole in a favourite pair of trousers that were only a couple of months old . Not being very good at sewing I put them in the hands of Rohan repair team who very creatively Made the hole disappear and returned them to me in very quick time.”

Helpful Report

Posted 7 months ago

“Lovely quality well fitting trousers .”

Helpful Report

Posted 7 months ago

“So far so good.”

Helpful Report

Posted 7 months ago

“Sent the shoes back. Poor quality and not a good fit”

Helpful Report

Posted 7 months ago

“The assistant in the shop was kind and patient and do knowledgeable about the stock It was so helpful and such a change from the normal experience”

Helpful Report

Posted 7 months ago

“good value good quality”

Helpful Report

Posted 7 months ago

“Very disappointed with product having spend on numerous Rohan products will not be purchasing any more as quality isn’t there any more”

Helpful Report

Posted 7 months ago

Thank you for your review. We take our customer's satisfaction very seriously, so it's upsetting to learn we failed to meet your expectations. We Kindly ask that should you wish to discuss this matter further to contact our Customer Service office on 0800 840 1411, where a member of our team will be more than happy to discuss this matter further with you. Our opening hours are Monday to Friday 9am - 5pm. We look forward to hearing from you. Kind regards, Rohan Customer Service Team.

Posted 7 months ago

“I was surprised but very pleased to find that Rohan offered a repairs service. The price was very reasonable. The service was prompt. Offering a repair service distinguishes Rohan from other clothing retailers. In an era a fast fashion and disposable items it is good to be able to prolong the life of my clothing.”

Helpful Report

Posted 7 months ago

“Beautiful Ridgeway Cardi Excellent customer service and very prompt delivery Will continue all my travel purchases at Rohan as usual Kind regards Catherine”

Helpful Report

Posted 7 months ago

“Ease of selection of clothes. Ease of ordering and paying. Brilliantly fast delivery to New Zealand.”

Helpful Report

Posted 7 months ago

“Excellent clothing that meets my expectations for quality workmanship and practical, everyday use.”

Helpful Report

Posted 7 months ago

“Excellent service. Trousers arrived very quickly.”

Helpful Report

Posted 7 months ago

“Expensive t-shirts compartively, but worth the money. Like the fact they arent shiny but matt, and if you sweat it wicks off. Have 3 now and pleased with them-sometimes its just worth spending good money”

Helpful Report

Posted 7 months ago

Rohan is rated 4.7 based on 8,098 reviews