Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.67

4.7 Rating 7,989 Reviews

94 %

of reviewers recommend Rohan

4.7

Based on 7,989 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality and sizing always spot on.”

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Posted 6 months ago

“Good products though quite expensive. They are good quality”

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Posted 6 months ago

“Bought a waterproof coat in the spring sale, had a choice of two styles, opted for the one with 5 pockets. Has proven to be waterproof and looks quite stylish I am told. Sales assistant in York was very helpful. I wear quite a lot of Rohan gear.”

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Posted 6 months ago

“Website easy to use, products hig quality, delivery to local shop works very well, local shop very helpful.”

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Posted 6 months ago

“Customer Service team at Rohan HQ are always extremely informed and helpful when I ring up. Shop staff are also very helpful, although living in Cornwall means we now have to travel to Exeter for our nearest store. All products we've purchased are good for lightweight, 'minimum bulk' travelling. Some lines unfortunately no longer available - i.e. : Ladies 'Stria top', Mens 'Cool Silver briefs'. Any chance they could be reconsidered?”

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Posted 6 months ago

Thank you for taking the time to write a review. We always value our customers taking the time to offer us their feedback and we were glad to read that you were so pleased with the service you received from us. Our Design team are always keen to receive all customer feedback and suggestions and please be assured your feedback has been passed on to them. All points raised are then genuinely discussed in more detail and where we receive several similar requests that would make manufacturing viable, this is then looked into further. Our Design team have also made modifications to garments in the range as a direct response to customer feedback. Thank you again for taking the time to write a review and please advise if we can be of further assistance.

Posted 6 months ago

“Very pleased with the jeans I ordered in the sale. It is the first time I've ordered online from Rohan and it was a very easy and swift process. Being able to collect and try on the jeans from my local store in Bakewell was a bonus as I value the opinion of the staff in the shop who are always very helpful”

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Posted 6 months ago

“Very good clothing - last for years and can be re waterproofed if necessary. Light weight and easy washing and best of all NO IRONING”

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Posted 6 months ago

“Purchased an item online and it was delivered to my nearest store very quickly - the staff in the store were very helpful. The jeans I bought fitted very well and are very comfortable.”

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Posted 6 months ago

“Excellent product. The problem i have is that I have short arms so I had to have it shortened. This isn't specific to Rohan. The option of shorter sleeve lengh would be welcome. I'm sure other customers might welcome this ?”

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Posted 6 months ago

“A well made lightweight weatherproof jacket.”

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Posted 6 months ago

“Rohan quality and service are in a league of their own. The detailed description of each item including drying times etc is immeasurably useful to any traveler. Product quality top shelf. Order processing is very efficient and shipping fast. Rohan is great!”

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Posted 6 months ago

“Rohan jeans fit perfectly, and last for ages. Shirts, jumpers and T shirts tend to be a bit short and baggy in the hip, even the small sizes, but my problem tends to be with colours which often seem selected because they are different from last year, and not because they blend readily with other products.”

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Posted 6 months ago

“Great quality and fut”

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Posted 6 months ago

“Rohan products are excellent, although pricey.”

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Posted 6 months ago

“Always good. Good quality. Good service.”

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Posted 6 months ago

“Easy to order delivered on time happy with my purchases”

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Posted 6 months ago

“Rohan clothes very hard wearing. Easy to wash and hard wearing”

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Posted 6 months ago

“All good.”

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Posted 6 months ago

“Fair and informative descriptions in catalogue. Accurate and timely delivery of online order; knowledgable, efficient and helpful assistance for in-shop purchases. And the clothes are comfortable, durable and work.”

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Posted 6 months ago

“Placed an order online and it was delivered within 24 hrs. Excellent servce thank you.”

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Posted 6 months ago

Rohan is rated 4.7 based on 7,989 reviews