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Rohan Reviews

4.7 Rating 8,087 Reviews

93 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 8,087 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 28th December 2024

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Rohan 5 star review on 16th November 2023

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Rohan 5 star review on 2nd February 2023

Rohan 5 star review on 7th December 2022

45

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a Rohan customer since they first started unfortunately their clothes don’t seem to wear out and I still wear my early purchases. Some of the ladies dress lengths could be shorter as my wife has always found them to long and has had to look elsewhere.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Easy website to use, good quality products. Really like the warmer jackets & coats for winter walking.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Excellent service and excellent products”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Easy to wear clothing. Has been my main clothing during lockdown.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Love Rohan clothes. Quality 5 stars, style and fit 5 stars.Would be 5 stars for this review...but ... am surprised and disappointed that when I can’t go to a store to collect, whatever the amount spent, you still charge P&P. Thanks for using DPD...so I know exactly when to expect my order. (Last order took a while but understandable as it was over New Year)”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Excellent coat, quite stylish but able to withstand bad weather days.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Easy to use online service, great product. Coat as warm as toast.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Every purchase and return has been so easy. Online isn’t a problem. The staff in the Nottingham shop went out of their way to be really helpful. Customer services were extremely helpful too. Well deserved five stars from me.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Excellent log waterproof jacket”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“In general, I'm happy but issues exist. For example, I was told that the Warm Fusion trousers I ordered in the sale were coming from one of your shops. They have not arrived. Neither has any news. Did the message get through to the shop that they were expected to send me the trousers? Sizes are an issue, too. I have had to return one set of trousers, for being too short in the leg, despite going up a size to get room for my thighs (I'm a cyclist). It turns out that regular Trailblazers, with that lovely, comfortable, high waist are perfect for me. I had to find that out by trial and error. You should clearly identify the items most likely to be a good fit for customers who are fairly athletic. Also, no news on the trousers I returned. What's happening? Most companies I deal with predict delivery dates.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Good garments, quick delivery and an excellent sale”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Good quality clothing that does what it says. I really like the (much) less creased linen trousers for the summer.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Très satisfaite de la qualité et du confort des vêtements Rohan, en particulier des roamers que j’achète depuis des années. J’apprécie la toute dernière version de ce modèle, toujours si pratique en randonnée mais encore plus discret et passe-partout au quotidien. Enfin, bravo pour la réactivité de votre service de commande en ligne : mon dernier achat m’est parvenu en 48 h, ce qui est absolument remarquable.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Have been with Rohan for several years never fails in quality love it❣”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“I bought I pair of troggings at full price and liked them so much I purchased another pair in the sale, plus a top. I needed to contact customer services by email as I'd made a mistake on the order. They got back to me right away and sorted it out. Extremely helpful. The clothing is true to size and so comfortable. Rohan items are expensive but high quality and worth the extra money. I'll definitely be buying more.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Excellent service. Jacket arrived earlier than expected and didn’t disappoint.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Best every day clothing yo can buy with the simple delivery and return system you can always get the correct size which fits.”

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(Rohan.co.uk) - Posted 4 years ago

“The best winter coat I’ve ever bought. Hard to believe a coat so lightweight and thin is so incredibly warm! Thick icy snow here in the northeast and it’s perfect for long, cold dog walks.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Good quality”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“I started getting interested in Rohan products after visiting their shop in Hay on Wye, where the staff were very helpful. I have a couple of their coats now, socks, and my wife has their walking trousers. We have been very impressed with all of them. With lockdown it has been a case of using the website (which works well) and one query over the phone was answered quickly and efficiently. Overall, very happy customers.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

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Rohan is rated 4.7 based on 8,087 reviews