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Rohan Reviews

4.7 Rating 8,082 Reviews

94 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 8,082 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 29th July 2024

Jonathan Hanson

Rohan 5 star review on 19th March 2024

Rohan 5 star review on 16th March 2024

John Briggbolton

Rohan 5 star review on 16th November 2023

Elizabeth Fisher

Rohan 5 star review on 2nd February 2023

Rohan 5 star review on 7th December 2022

Rohan 5 star review on 6th October 2022

44

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well thought out and produced garments. Broad range to cover most circumstances. Easy to use website always with some discount lines. Very efficient delivery and easy returns when sometimes needed. And the clothes are made to last, and last and last! It’s amazing I still feel the need to buy more when the existing items are still going strong!”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Love the Pioneer Jacket x which I brought in March 2022”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Recently purchased a pair of shoes that turned out to be too small, they arrived at Rohan on a Tuesday and the replacements were delivered to me the next day”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Reliable Rohan”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Excellent service. Great clothing”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“IT IS AN EXCELLENT SERVICE AND THE PRODUCTS ARE 100% HOWEVER I WANTED A NEW RED SHIRT AS SHOWN IN THE EARLY MARCH 2022 CATALOGUE AND IT WILL NOT BE AVAILABLE UNTIL LATER IN APRIL!”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Have been pleased with all my (too regular) purchases from Rohan. Items are well made, robust and a fair price for my outdoor clothing needs. Items are despatched promptly through DPD with details for returning if unsuitable although I have never sent anything back yet so cannot comment on the refund or replace service. I will continue to use Rohan as my first choice for outdoor clothing.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Great company. But I have just purchased a pair of mRNA trousers that look great. Unfortunately there is a design fault on the waist there needs to be an extra button where the fabric overlaps.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Excellent Customer Service, top quality items.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Great service and quality products”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Received a pair of leather shoes (Vegetarians/vegans beware!) instead of the synthetic ones I had ordered.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Some of your clothes are acceptable and I do still buy new garments, but others are not to my taste. You are dumbing down, e.g. why does my new shirt have a label inside saying "Happiness is a way of travel, not a destination" Pure twaddle! Who is paid to dream up such rubbish? Some of the trouser legs get narrower by the year which I don't like and suspect is done to save on material. Also, I prefer pockets at the side of the trousers and not the front. Also, why do I get an email from you almost every Tuesday, Thursday and Saturday? Do you really think I want 150+ emails from you every year? I would unsubscribe, but then I would miss out on the small handful that are useful, e.g. when there is a money off voucher or a note of the new season range. About 4 - 6 emails a year would be sufficient. I look forward to seeing my comments appear on your website without my name attached to them.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“The real test of customer service is when things go wrong, and having been a customer for over 20 years, I can say that they make every effort to sort problems out quickly and with customer service at the forefront. Their clothing is great quality, it lasts and looks good for years. They don't always get style right but they do listen to feedback and act on it. Over the years I've recommended their stuff to many friends, and I would never do that unless I was completely happy with goods and service.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Rohan silver T shirts, with the Rohan logo, are excellent. I have Tahoe, black and grey versions, and wear them daily. They look good and wear extremely well. My only request would be for a wider variety of colours in the silver range.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Good quality and the pick up from store works well for me as I can try the iterm on and if it doesn't fit leave it with the store rather than having the pain of having to send it back in the post.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Inevitably helpful and anxious to satisfy customers requirements. I have always worn Rohan and will continue to do so.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Highly recommend these trousers;Lightweight, comfortable and wash well. On a busy trip to London they were smart enough for evening wear. Now in Yorkshire they're being used for serious walking trips.What a joy.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I've been a Rohan customer for many years, I like the quality of the products and the service. I miss the older larger catalogues but times have changed! I recently purchased a Radius jacket and also Frostpoint jacket. They have been excellent in the recent cold weather for long dog walks and fit perfectly, my favourite is possibly the Frostpoint as it seems a bit warmer in the very cold wind but can't fault either jacket. I purchased these direct and the staff were very helpful and provided a very good service, delivery was 2 days. Great service.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Great, well designed clothes that last and continue to look good after years of wear. As a small woman of 5ft it's hard to find outdoor gear that fits well and is comfortable. I occasionally wish for a wider range of colours but on the whole the Rohan range works well for me across all the seasons. I wear little else now.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I bought a men's Helios jacket in the sale. I have been wearing it a lot in this cold snap. Well made, fits well, with some nice features. Good price and good service.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

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Rohan is rated 4.7 based on 8,082 reviews