Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.67

4.7 Rating 8,060 Reviews

94 %

of reviewers recommend Rohan

4.7

Based on 8,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

Write Your review

Tell us how Rohan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time I have visited Rohan at Betws Y Coed. In the future I shall never buy my Rohan from anywhere else. Good old fashion customer service, nothing was too much trouble, finding different styles, colours, sizes all done with a smile. Cannot recommend this shop too highly, well worth the drive.”

Helpful Report

Posted 10 months ago

“I bought the Advance Jeans (black) when they half-price. Although still pricey at £49, they are worth every penny. They fit snugly (16) but are comfortable and flattering. I returned the Size 18, as they were too loose around the top of the legs.”

Helpful Report

Posted 10 months ago

“Very good trousers and excellent service”

Helpful Report

Posted 10 months ago

“Speedy delivery of goods, excellent quality of clothes.”

Helpful Report

Posted 10 months ago

“Good service. Good quality product”

Helpful Report

Posted 10 months ago

“I’ve worn Rohan for the past 30 years simply because their stuff is functional, comfortable and durable. The only problem I have is their belts keep “disappearing” as the family also appreciate their simple functional nature. So, this time I hopped online, grabbed a bargain (there’s usually one to be found) and ordered several belts to restock my wardrobe. Quick, easy and delivered almost instantly.”

Helpful Report

Posted 10 months ago

“I returned my purchases as they were too small. On a visit to the Norwich store, my husband failed to find trousers to fit. Both of us found the trousers too tight on the legs. We have been customers for many years and consider that you are trying to appeal to younger people. We will give up looking to buy from you.”

Helpful Report

Posted 10 months ago

“Excellent products. Service amazing.”

Helpful Report

Posted 10 months ago

“You had good products but it is no longer the case!”

Helpful Report

Posted 10 months ago

“I have never had a problem with any of their sizeing all as expected. Returns are easy. Quality is excellent! I have not got a bad word to say about their products or customer services.”

Helpful Report

Posted 10 months ago

“It's a shame the colours they use for the women's jackets are so unattractive; I bought a men's one instead. It would be nicer to see some jackets in basic neutral colours too, such as black, navy, grey”

Helpful Report

Posted 10 months ago

“I love the quality of Rohan items.”

Helpful Report

Posted 10 months ago

“Clothes up to usual high standard”

Helpful Report

Posted 10 months ago

“Excellent service.”

Helpful Report

Posted 10 months ago

“Really like my briefs, but they are missing a fly, with one they would be excellent!”

Helpful Report

Posted 11 months ago

“no fuss, very prompt, good communication”

Helpful Report

Posted 11 months ago

“There was some confusion about where my Helios jacket was coming from . I received two different messages. However the excellent person on your customer telephone sorted it in an efficient and friendly way and DPD even managed to deliver it a day early. And the jacket is excellent. Thanks”

Helpful Report

Posted 11 months ago

“Had a couple of items gifted and sent directly to me, unfortunately sizes werewrong for me...R. happy to exchange them which they did extremely quickly, even snailmailing me an address label as don't have a printer so didnt have to pay postage cost. All my family have been buying them for years. 50plus year old son still has a pair of pants bought for 18th Birthday, blurb said wd fit in can of coke... we bought a can, and after washing it out the pants did fit into the can. Has a a rugby style shirt bought a couple of years later -the colour has faded, but it is still wearable. I could go on and on.”

Helpful Report

Posted 11 months ago

“I bought the ladies Brecon jacket and a pair of Dry Roamers. Delighted with both items. The trousers are a slimmer fit than older Roamers which is good. Customer services were very helpful and delivery was speedy.”

Helpful Report

Posted 11 months ago

“Quality products great service . One delivery a bit slow .”

Helpful Report

Posted 11 months ago

Rohan is rated 4.7 based on 8,060 reviews