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Rohan Reviews

4.7 Rating 8,084 Reviews

94 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 8,084 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 29th July 2024

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Rohan 5 star review on 19th March 2024

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Rohan 5 star review on 16th November 2023

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Rohan 5 star review on 2nd February 2023

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Rohan 5 star review on 6th October 2022

44

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality at a great price that’s Rohan at its best”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Happy with purchase and service and would buy again.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Rohan has been the Mainstay of my clothing since the 80s.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“excellent products and excellent service”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“I've been buying and using Rohan clothing since they began. Always excellent products and exceptional service - both by mail order and in the shops. Highly recommended.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“The clothes are great and usually of high quality. Ordering and delivery is efficient and problems are promptly dealt with. I would have given five stars but 1. My partner is tall and often very nice tops are often too short in arms and body 2. Gift cards and catalogues are not consistent. Sometimes I get them. Sometimes my daughter does. We don’t live together!”

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(Rohan.co.uk) - Posted 3 years ago

“First class!”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Great quality and service.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Great range of products, lucky to have a local shop in Long Preston. Staff, there are helpful and knowledgeable.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“It is warm even in winter have worn it in cold winds at 450m high on a hill did not feel the cold wind whilst moving, what is really good about this item it packs away in its on pocket so it takes no room in your rucksack or you easily have it in your bumbag”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Excellent products, delivery and service.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Purchased the Oboz hiking boots online. Swift delivery and the boots are excellent”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Totally fit for purpose and excellent quality”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“We have bought numerous jackets from Rohan over the years. Always good quality and durability. We usually collect from the Rohan shop in Wimborne, which gives us a good excuse for a day out :)”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“comfortable to wear when walking and easy to launder.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Had the best customer service I can remember in recent times from Rohan after I ordered something and then wanted to change the delivery address. I got straight through (unprecedented in these times) to a human being, no less! Then someone actually called me back the next day. Then they called me back again to confirm they had changed the address! It was so easy and everyone was so helpful and just did exactly what they promised to do. I wish all other companies were as easy to deal with as Rohan, but sadly they are the exception in my experience. Fabulous customer service, thank you!”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Outstanding Customer Service. The clothing is superb quality.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Customer service was very helpful when I needed to return my purchaser as the size I ordered was incorrect. Regrettably, the mitts I purchased (https://www.rohan.co.uk/mens/accessories-polar-mitts?ocode=05951595&cr=suggest) are causing me problems. I suffer from Reynauds Disease and was not aware that each finger within the mitts is separated. This exacerbates my problem and whenever I have bought mitts previously, I have ensured that the fingers are all within the main body of the mitt and are not separated. That way the blood circulates around my fingers better and maintains heat. It would be helpful if the exact design of the polar mitts is included in the description.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Excellent customer service following an unfortunate faulty item.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Rowan stuff is generally excellent, especially their merino clothing. Their shirts fit well but are not, in my experience, very comfortable in hot climates as they don't wick properly. Bags by contrast are very comfortable in hot conditions due to their cotton content. Customer service is excellent”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

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Rohan is rated 4.7 based on 8,084 reviews